Spotware
17 Jul 2015, 17:16

Dear Trader,

Could you please also send us a screenshot showing that the charts are disabled?

We also recommend you to clear your cache. To do this follow the instructions below:

• Close cAlgo/cTrader application.
• Open the folder: \AppData\Roaming:
  • Press win key + r
  • Type %appdata%
• Locate the application cache folder:
  • Open the cTrader folder of your Broker.
  • Open the folder "Cache".
  • Delete ALL the files in the Cache folder.
• Restart the application.

Spotware
17 Jul 2015, 16:34

Dear Traders,

This new feature which will be available from all cTrader Brokers. As already mentioned in this thread, not all brokers have this yet, as we are in the process of updating each broker. 

We have prepared detailed guides to accompany this feature, however we are not announcing specifics until every broker has been delivered this feature. We will post a link to this guide inside this thread. After which we will be pleased to answer any questions you have regarding this exciting new feature. 

Spotware
17 Jul 2015, 14:23

Dear Traders,

This option is still not available. For your information you can post your ideas/suggestions to http://vote.spotware.com/.

Spotware
17 Jul 2015, 10:52

Dear Trader,

Could you please send us your journal log at troubleshooting@spotware.com showing the logs around the time the advanced take profit was triggered twice?

Thanks in advance.

Spotware
17 Jul 2015, 10:45

Dear Trader,

Could you please provide us your Broker’s name?

Spotware
17 Jul 2015, 09:50

Dear Trader,

cTrader works on Windows 10.

Spotware
16 Jul 2015, 12:26

Dear Trader,

Changes are not possible. You can post your ideas/suggestions to http://vote.spotware.com/ and we will consider them.

Spotware
15 Jul 2015, 11:39

Dear Trader,

Could you please send us your code at troubleshooting@spotware.com. We will use it only for troubleshooting purposes.

Spotware
15 Jul 2015, 11:19

Dear Trader,

Please contact your Broker regarding the IB Center/ becoming an IB.

Spotware
14 Jul 2015, 12:14 ( Updated at: 21 Dec 2023, 09:20 )

Dear Trader,

The VWAP DoM displays a list of expected VWAP prices next to a list of adjustable volumes. To see the standard DoM with an overview of available liquidity for a particular currency pair please click the button shown in the attached screenshot.

Regarding the not aggregated market depth.  Currently we do not plan to provide this functionality. We will consider providing it in the future.

Spotware
14 Jul 2015, 12:04

Dear Trader,

Please try to use:

ClosePositionAsync(position);

Spotware
14 Jul 2015, 11:43

RE:

BBalazs said:

Okay, I'm sorry if I broke any rules. Is there a site or book you would recommend to learn the basics of programming in C++ / cAlgo?

Dear BBalazs,

Please take a look at API Programmer's Guides, to our API Reference section and at this thread: /forum/cbot-support/5688?page=1#5

Spotware
14 Jul 2015, 11:02

Dear Trader,

You can use the Timeframe without selecting one of the supported timeframe values.It will return you the timeframe used in the current instance.

The following code snippet illustrates it.

       TimeFrame time = TimeFrame;

        Print(time.ToString());

We hope this helps you.

Please note that we do not provide coding assistance services. We more than glad to assist you with specific questions about cAlgo.API. You also can contact one of our Partners or post a job in Development Jobs section for any coding assistance.

Spotware
14 Jul 2015, 11:00

Dear Trader,

Many users upload their Indicators/cBots in cTDN. You can try to find the Indicator you are searching for in Indicators library. If you cannot find it there you can also contact one of our Partners for further help or post a job in Development Jobs section.

Spotware
14 Jul 2015, 10:36

Dear aimerdoux,

We do not provide coding assistance services. We more than glad to assist you with specific questions about cAlgo.API. You also can contact one of our Partners or post a job in Development Jobs section for coding assistance.

Spotware
14 Jul 2015, 10:34

Dear Trader,

We do not provide coding assistance services. We more than glad to assist you with specific questions about cAlgo.API. You also can contact one of our Partners or post a job in Development Jobs section for further coding assistance.

Spotware
14 Jul 2015, 10:20

Dear Traders,

We are investigating. We will inform you as soon as we fix it.

We apologize for any inconvenience.

Spotware
13 Jul 2015, 11:45

Dear Trader,

We are investigating. We will fix it as soon as possible. 

Spotware
13 Jul 2015, 11:43

Dear Trader,

Currently the charts are drawn based on the bid price. We will provide users the ability to see the charts based on the ask price in the future. Stay tuned.

Spotware
13 Jul 2015, 11:42

Dear Trader,

Currently we do not recommend you any other way to increase the CPU consumption in the Optimization.

We plan to improve it in the future. Stay tuned.