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16 Nov 2023, 07:42
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15 Nov 2023, 10:36
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Replies

Spotware
08 Jul 2015, 09:41

Dear Trader,

Could you try to remove content of c:\Users\%USERNAME%\Documents\cAlgo\Sources\ folder, that contains all sources and compiled binaries. (We suggest you better not to delete the folder, just rename it and move it to different place).  Then try to start cAlgo again.


@Spotware

Spotware
08 Jul 2015, 09:18

Dear Trader,

Could you please send us some screenshots showing the issue you described?


@Spotware

Spotware
07 Jul 2015, 17:42

Dear Trader,

Please take a look at the third example in the following link: /api/reference/internals/algo/symbol

We hope this helps you.


@Spotware

Spotware
07 Jul 2015, 15:28

Dear Trader,

We do not provide coding assistance services. We more than glad to assist you with specific questions about cAlgo.API. You also can contact one of our Partners or post a job in Development Jobs section for further coding assistance.


@Spotware

Spotware
07 Jul 2015, 12:07

Dear Trader,

OnPositionClosed is obsolete therefore we do not recommend it. The old API is also obsolete and we do not recommend the use of it.

We recommend you to subscribe a method to the Positions.Closed event which is called each time a position closes. You can filter the positions closed based on some label filter.


@Spotware

Spotware
07 Jul 2015, 11:58

Dear Trader,

We do not provide users the ability to unlink accounts from one cTrader ID and link it to other cTrader ID. However in some cases and only for live accounts you can contact our team at feedback@spotware.com and ask them to do it for you.


@Spotware

Spotware
07 Jul 2015, 11:10

Dear Trader,

Could you please inform us the following:

  1. Are you able to start cTrader?

  2. Could you please install Spotware cAlgo (if you are not currently using it), and let us know if it's working properly?

  3. Have you installed any windows/ driver updates around the time that cAlgo stopped working?

  4. Have you uninstalled any software around the time that cAlgo stopped working?

@Spotware

Spotware
07 Jul 2015, 10:49

Dear Trader,

It is possible to reference a COM object into your indicator. Please take a look at the following articles to get an idea how to do it. Referencing a dll , COM Interlop Tutorials


@Spotware

Spotware
07 Jul 2015, 10:45

Dear Trader,

Currently we do not provide source codes of the indicators. We apologize for any inconvenience.


@Spotware

Spotware
07 Jul 2015, 10:44

Dear Trader,

cAlgo.API supports Unicode characters. You are able to use windings and draw them into your chart. The following indicator illustrates such an example: /algos/indicators/show/253

By just searching on the Web you can easily find several lists showing the codes of the windings in unicode. We hope this helps you.


@Spotware

Spotware
06 Jul 2015, 17:54

Dear Trader,

We recommend you to check the list of VPS providers that host cAlgo and have been tested for optimal latency and compatibility with cAlgo. We hope this helps you.


@Spotware

Spotware
06 Jul 2015, 17:39

Dear Trader,

Could you provide us more details regarding your issue? (do you receive any error messages, warnings?)


@Spotware

Spotware
06 Jul 2015, 17:36

Dear Trader,

We do not provide source codes of the indicators.


@Spotware

Spotware
06 Jul 2015, 17:34

Dear Trader,

We suggest you to use a list where you can save the label and the status of the positions (partially closed or not).

When you partially close a position you can update the status of the position in the list.


@Spotware

Spotware
06 Jul 2015, 14:53

Dear Trader,

We do not provide coding assistance services. We more than glad to assist you with specific questions about cAlgo.API. You also can contact one of our Partners or post a job in Development Jobs section for further coding assistance.


@Spotware

Spotware
02 Jul 2015, 17:29

Dear Trader,

Renko bars are not implemented yet. We are going to implement them soon. Stay tuned. 


@Spotware

Spotware
02 Jul 2015, 10:10

Dear kricka,

As explained in the above messages, you cannot draw the result of GetFitness in a price chart because it runs at Optimization where there is no price chart. The previous code snippet shows you how to print the fitness to the log, you can copy paste it into your cBot and check it and make your modifications. If you write any lines after the return statement they will not be executed. We advise you to print the result prior returning it. Note that we do not provide coding assistance services. We more than glad to assist you with specific questions about cAlgo.API. You also can contact one of our Partners or post a job in Development Jobs section for further coding assistance.


@Spotware

Spotware
02 Jul 2015, 09:41

Dear Trader,

You can contact one of our Partners to create an indicator or a cBot for you or post a job in Development Jobs section.

 


@Spotware

Spotware
01 Jul 2015, 17:15

Dear Trader,

Currently we do not provide users the ability to place IOC orders. We will consider providing it in the future. Stay tuned.


@Spotware

Spotware
01 Jul 2015, 12:27

Dear Trader,

The formula you use to define the MaxVolume is not correct.

In order to open a new position your equity and margin must meet the following criteria

equity/margin >1

(where margin = current margin + margin required for the new position)

 


@Spotware