Spotware
13 Jul 2015, 11:31

Dear Trader,

We understand the issue. We will consider supporting big numbers. Stay tuned.

Spotware
13 Jul 2015, 11:28

Dear Trader,

You are right. The example is activating only one trailing stop for one specific open position. However you can it as example to enhance your cBot.

Spotware
13 Jul 2015, 10:09

Dear Trader,

Please download the cAlgo to be able to build cBots and custom indicators. For your information the programming language you will use is c#. Once you build a cBot or an Indicator it will be automatically available in your cTrader. Additionally we recommend you to take a look at our cAlgo tutorials.

Spotware
10 Jul 2015, 17:57

Dear Trader,

Please contact your Broker regarding all execution problems.

Spotware
10 Jul 2015, 14:12

Dear Trader,

Thank you for reporting this. We will investigate.

Spotware
10 Jul 2015, 12:37

Dear Trader,

Please take a look at our cAlgo support Website and at the following indicator: /algos/indicators/show/203

Note that we do not provide coding assistance services. We more than glad to assist you with specific questions about cAlgo.API. You also can contact one of our Partners or post a job in Development Jobs section for further coding assistance.

Spotware
10 Jul 2015, 12:30

Dear Trader,

Bid and ask prices do not change always simultaneously. In the cases that you see only bid or only ask prices means that the other price stayed the same. In other words if you get only the bid price means that only the bid price change and ask price is still on its level.

Spotware
10 Jul 2015, 12:19

Dear Trader,

Many users upload their Indicators/cBots in cTDN. You can try to find the Indicator you are searching for in Indicators library. If you cannot find it there you can also contact one of our Partners for further help or post a job in Development Jobs section.

Spotware
10 Jul 2015, 12:17

Dear Trader,

We do not provide such a functionality.

Spotware
10 Jul 2015, 11:57

Dear Trader,

In our latest release we also provided users the ability to select if they want to trade using lots or units for each symbol using the Lots selector in MarketWatch. You are currently trading using lots. Please take a look at the following links for further guidance, to learn about the Lots selector and our latest updates: http://www.spotware.com/about/news-updates, http://help.spotware.com/trading/depth-of-market.

Spotware
10 Jul 2015, 11:34

Dear Trader,

Please remove/clear your backtesting cache which is located in the following path:

C:\Users\%UserName%\AppData\Roaming\%Broker Name% cAlgo\BacktestingCache

Spotware
09 Jul 2015, 10:55

Dear Trader,

Could you please specify your issue?

Spotware
09 Jul 2015, 10:53

Dear Trader,

Please contact your Broker regarding any execution questions or issues.

Spotware
08 Jul 2015, 17:47

Dear Trader,

Could you please uninstall cAlgo using the setup.exe file and then reinstall it?

Spotware
08 Jul 2015, 17:38

Dear Trader,

Could you please uninstall cAlgo using the setup.exe file and then reinstall it?

Spotware
08 Jul 2015, 16:44

Dear Trader,

We do not provide coding assistance services. We more than glad to assist you with specific questions about cAlgo.API. You also can contact one of our Partners or post a job in Development Jobs section for further coding assistance.

Spotware
08 Jul 2015, 12:56 ( Updated at: 21 Oct 2015, 14:11 )

Dear Trader,

Thank you for reporting this. We will investigate.

Spotware
08 Jul 2015, 12:02 ( Updated at: 21 Dec 2023, 09:20 )

Dear Trader,

There are several currency pairs in cAlgo. When you add an instance on a cBot you can choose one of the currency pairs shown in the list.

You can add several instances to one cBot using diffenent currency pairs. Backtesting lets you test your cBot’s performance against historical data. We suggest you take a look at our tutorials at: https://help.spotware.com/calgo

Spotware
08 Jul 2015, 11:05

Dear Traders,

The issue has been resolved. We kindly ask you to remove your backtesting cache which is located in the following path:

C:\Users\%UserName%\AppData\Roaming\%Broker Name% cAlgo\BacktestingCache

We apologize for any inconvenience.

Spotware
08 Jul 2015, 10:18

Dear Trader,

As you probably already noticed the pending orders expire on a second specified time. The log message that you receive shows the expiration time without seconds indeed. We will improve the logging to include also the seconds in the expiration time in one of our future releases.