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16 Nov 2023, 07:42
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15 Nov 2023, 10:36
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Replies

Spotware
13 Dec 2017, 15:45

Hi Bugazzza, 

Thanks for letting us know about both of these issues. We will look into them and update you here. 

Thank you. 

cTrader Team


@Spotware

Spotware
12 Dec 2017, 11:39

Hello, 

We already covered this via email correspondence, but for the benefit of the community, here is the reason. 

We have recently made changes to our onboarding procedure and needed to obtain some additional info before being able to "Enable" the application. 

Thanks


@Spotware

Spotware
12 Dec 2017, 11:37

Hello

Heikin Ashi Charts are in our plans. We actually already have them for cTrader Web. 

Thanks for the feedback. 


@Spotware

Spotware
07 Dec 2017, 10:48

Hello Obaum,

There is no limit on the number of ticks/new price updates we send via FIX API. The amount of updates all depends on the brokers own market data feed which reflects the frequency of price updates and of course it also varies by symbol and time of the day. 

I hope this addresses your question.

Many thanks,

cTrader Team


@Spotware

Spotware
07 Dec 2017, 10:35

Hello Obaum,

It is not possible to have two connections to a single set of credentials. It is only possible to maintain one connection at a time. 

Many thanks,

cTrader Team


@Spotware

Spotware
27 Sep 2017, 12:39

Hi 1001camel,

Can you please tell me the broker so I can check as well? I assume that you are using cTrader Desktop, right?

Best Regards,

Panagiotis


@Spotware

Spotware
19 Sep 2017, 14:47

Dear Trader,

Thanks for posting your question in the forum. Unfortunately, currently there is no way to get the graph color of an IndicatorDataSeries from within a cBot. 

Best Regards,

cTrader Team


@Spotware

Spotware
19 Sep 2017, 14:38

Dear Trader,

Thanks for posting your question in our forum. Unfortunately, the information provided is not enough for the community to help you with your issue. Can you please elaborate on your problem and tell us what are you testing (is it a cBot. a Connect API application, something else) and when you get the error (what steps do you follow to get the error)?  Any additional information would be useful as well e.g. what nuget package do you use?

Best Regards,

cTrader Team


@Spotware

Spotware
19 Sep 2017, 12:33

Dear cauedotnet,

Is it possible to provide us with the necessary information so that we can reproduce this behavior and provide an explanation? We will need a cBot, backtesting parameters and backtesting period. 

Best Regards,

cTrader Team


@Spotware

Spotware
19 Sep 2017, 09:04

Dear Trader,

If you add a Print() function and try to print volumeToTrade in the log, then you will notice that the volume you are trying to trade (9997.65) does not comply to the  Symbol.VolumeStep setting. The volume used should always be divisible with the Symbol.VolumeStep value.

            var volumeToTrade = (risk * Account.Balance) * Symbol.PreciseLeverage;
            //var volumeToTrade = 1000;
            Print(volumeToTrade);

Best Regards,

cTrader Team


@Spotware

Spotware
18 Sep 2017, 16:42

Dear BeardPower,

Please find below the answers to your questions


Are different Renko types supported (various settings for inversion and extension; option to show wicks)?
Other Renko chart types are not supported yet. Also, it won't have any configurable options except of changing brick size which is a list of predefined values.

Which type of aggregation is used (Ticks and time-based periods)?
Renko chart uses the tick aggregation type.

Is volume still supported (brick aggregated bid/ask volume; also from the API)?
Can you please elaborate on what do you mean when you say volume? Ticks will be aggregated by bid side only.

Is this type also backed up by the API?
API doesn't support Renko chart so far, but we have plans to do this.

Will it be released this year?
We cannot commit to an ETA but as you see the feature already exists in development builds so it should be out anytime soon.

 How are price gaps handled (different brick optic; filling bricks; showing the gap)?
Price gaps are going to be handle by filling bricks.

How are the bricks built (from current price backward; from the first historical bar to the current price)?
Renko bricks are being built from current price backward. Renko chart uses pre-aggregated tick data, so any time you open the chart it will have the same picture.

Will the bricks be refreshed/redrawn, once more historical data will be streamed?
Renko won't be refreshed or redrawn after new market data comes.

Best Regards.
cTrader Team


@Spotware

Spotware
18 Sep 2017, 11:48

Dear Trade4ever,

Thanks for posting your suggestion in the forum. Unfortunately we cannot open source cTrader built-in Indicators.

Best Regards,
cTrader Team


@Spotware

Spotware
18 Sep 2017, 10:58

Dear Trader,

Thanks for posting your question in our forum. The provided code sample does not provide all the necessary information for someone to help you. For example, where is volumeToTrade used? Where is the Volume parameter defined? It would be easier for somebody to help you if you provide the code for the cBot, so that someone can reproduce the described behavior.

Best Regards,

cTrader Team


@Spotware

Spotware
18 Sep 2017, 10:51

Dear Adriano,

We cannot see any images in your post. Can you please post them again?

Best Regards,

cTrader Team


@Spotware

Spotware
18 Sep 2017, 10:47

Dear cauedotnet,

Thanks for posting your question. Can you please post your backtesting settings? Did you set any commision?

Best Regards,

cTrader Team

 


@Spotware

Spotware
18 Sep 2017, 10:23

Dear seyhaan,

Thanks for posting in our forum. It is not very clear what you are asking for. Do you want to use our indicators in your program? This is not possible, our Indicators require cAlgo or cTrader to run. If we misunderstood your question, please feel free to elaborate.

Best Regards,

cTrader Team


@Spotware

Spotware
18 Sep 2017, 10:14

Dear Trader,

Thanks for posting in our forum. If you need somebody to develop the functionality for you, you can post a job in the Jobs section or contact a professional cAlgo consultant. You can find them listed in the Consultants page.

Best Regards,

cTrader Team


@Spotware

Spotware
18 Sep 2017, 10:11

Dear chris.wandel00,

We tried to ran your cBot but we could not reproduce the error reported. In fact, the cBot seems to stop immediately since there are no positions open. If you can provide more detailed steps on how to reproduce your problem, we can have another look.

Best Regards,

cTrader Team


@Spotware

Spotware
15 Sep 2017, 17:20

Dear Trader,

From the screenshot provide we assume that you need to plot a line whenever the two lines cross. If you want to plot a line whenever the two lines are equal then your code should be working fine.

Best Regards,

cTrader Team


@Spotware

Spotware
15 Sep 2017, 17:16

Dear Reiner,

Thanks for your post. Could you please share the code that results in this behavior so that we can advise further?

Best Regards,

cTrader Team


@Spotware