Replies

PanagiotisCharalampous
04 Jul 2019, 09:25

Hi benpepperwhittaker,

Why don't you just use the Text tool. The test should stay at the same position relative to the line if you zoom in/zoom out from the chart.

Best Regards,

Panagiotis 


@PanagiotisCharalampous

PanagiotisCharalampous
03 Jul 2019, 15:14

Hi lec0456,

Do you still have this issue?

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
03 Jul 2019, 14:53

Hi Max T,

We have seen the videos and we are looking into this. Most of the issues are known and planned to be fixed.

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
03 Jul 2019, 12:41

Hi crou,

Yes that is possible.

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
03 Jul 2019, 10:46

Hi mthunzibl,

Thanks for posting in our forum. The only case this can happen when the stop loss price is not valid e.g inside the spread. To avoid this, you need to make sure that your SL has a valid price.

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
03 Jul 2019, 09:40

Hi exane,

Thanks for reporting this issue. Can you please send us some troubleshooting information the next time this happens? To do so, please press Ctrl+Alt+Shift+T, paste the link to this discussion in the text box and click Submit.

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
03 Jul 2019, 09:32

Hi DelTrader,

This indicator does not support custom timeframes.

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
03 Jul 2019, 09:30

Hi canbitwell,

Thanks for posting in our forum. utcTimestampInMinutes represents minutes passed from 1970-01-01.

Regarding the prices, they are represented in cents therefore you need to divide by 100.

For the TickData, your assumptions are correct.

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
02 Jul 2019, 17:08

RE: RE:

FireMyst said:

Panagiotis Charalampous said:

Hi FireMyst,

We will fix this in an uncoming update.

Best Regards,

Panagiotis

Thank you @Panagiotis.

Does your team need any testers? I've been averaging finding a bug a month :-)

We actually do :)


@PanagiotisCharalampous

PanagiotisCharalampous
02 Jul 2019, 12:28

Hi benpepperwhittaker,

That is not possible because of the nature of the candlestick charts. The highs and lows are not plotted on the exact time the highs and lows happen but on the opening time of the candlestick. So if you move to lower timeframes the exact points will be shifted.

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
02 Jul 2019, 12:21

Hi FireMyst,

The fix will be pushed in an upcoming update.

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
02 Jul 2019, 09:40

Hi FireMyst,

We will fix this in an uncoming update.

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
02 Jul 2019, 09:12

Hi benpepperwhittaker,

From the screenshot ir is not clear what is the problem. Could you please send us two screenshots, one for W1 and one for H4 showing the difference you are writng about?

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
01 Jul 2019, 17:28

Hi Ton,

The ID is assigned based on the closing time of the deal, not the entry time. This means that the deal is assigned an ID as soon as it enters the History. 

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
01 Jul 2019, 17:05

Hi trentg,

Thanks for informing us about this issue. We will fix it in an upcoming update.

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
01 Jul 2019, 14:21

Hi alexsanramon,

We do not have an ETA for this feature at the moment.

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
01 Jul 2019, 12:57

Hi Piort,

It has not been resolved yet.

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
01 Jul 2019, 12:52

Hi Ton,

The grid is ordered by entry time not by ID. So you shoudn't expect the IDs to be in sequence.

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
01 Jul 2019, 12:51

Hi antun_8,

We are aware of this issue and we are working on resolving it. In the meanwhile, please follow the instructions below as a temporary workaround for the problem.

  1.  Zoom into the chart until the max zoom level is reached.
  2. Drag the label with remaining time found on the X Axis to the center of the chart until the X Axis scroll bar appears.
  3. When the scroll bar appears, scroll to the left side of the chart until the dates you wish to see are loaded.

Best Regards,

Panagiotis 


@PanagiotisCharalampous

PanagiotisCharalampous
01 Jul 2019, 12:44

Hi Pezhman Ghavami,

We are aware of the issue and we will fix it in an upcoming update. 

Best Regards,

Panagiotis


@PanagiotisCharalampous