PanagiotisCharalampous
17 Jul 2019, 11:55

Hi Napat,

Thanks for posting in our forum. If you are following a strategy then all symbols will be copied as long as your broker offers them.

Best Regards,

Panagiotis

PanagiotisCharalampous
17 Jul 2019, 11:53

Hi igorjrmedeiros,

ChartObjects is obsolete. Use Chart.

Best Regards,

Panagiotis

PanagiotisCharalampous
17 Jul 2019, 11:48

Hi zhaow7-139,

Thanks for posting in our forum. We would need some more information Where did this happen? On backtesting? On live testing? Which broker? Are there any steps to reproduce the problem? Did you experience any disconnections before this happened?

Best Regards,

Panagiotis

PanagiotisCharalampous
17 Jul 2019, 11:42

Hi Alexis,

I am not sure what the problem is. Can you provide more information like steps to reproduce?

Best Regards,

Panagiotis

PanagiotisCharalampous
17 Jul 2019, 11:40

Hi malcolmf,

Do you still get this message? Can you post a screenshot?

Best Regards,

Panagiotis

PanagiotisCharalampous
17 Jul 2019, 11:39

RE:

exellentoak@gmail.com said:

I am as confused as a cameleon in a sweets packet.

Jeez, all I want to do is have a DEMO cTrade and a LIVE Ctrader on the same desktop! Whay make it so difficult?

Then they get paid to do this! Irritating!

 

Hi exellentoak@gmail.com,

You can run two instances on cTrader at the same time and access two different accounts in parallel.

Best Regards,

Panagiotis

PanagiotisCharalampous
17 Jul 2019, 11:37

Hi a.fernandez.martinez,

No there is no other way at the moment.

Best Regards,

Panagiotis

PanagiotisCharalampous
17 Jul 2019, 11:35

Hi Kafeldom,

We plan to release new zooming functionality in v3.7 of the desktop application. For the web version we do not have an estimation yet.

Best Regards,

Panagiotis

PanagiotisCharalampous
17 Jul 2019, 11:23

Hi dlaminism09,

If you are referring to the economic calendar, at the moment it is available only in cTrader Web and cTrader Mobile applications.

Best Regards,

Panagiotis

PanagiotisCharalampous
17 Jul 2019, 11:22

Hi leolopes12,

Thanks for posting in our forum. This url is related to a backend API available only to brokers. If you want to access your own account data you should use cTrader Open API.

Best Regards,

Panagiotis

PanagiotisCharalampous
17 Jul 2019, 11:19

Hi wefaid,

You can use Notifications class for both sound and email alerts.

Best Regards,

Panagiotis

PanagiotisCharalampous
17 Jul 2019, 11:16

Hi igorjrmedeiros,

Just drag the remaining time label to the left.

Best Regards,

Panagiotis

PanagiotisCharalampous
17 Jul 2019, 08:59

Hi FireMyst,

We will add the rest of the information to the excel statement in a future version.

Best Regards,

Panagiotis

PanagiotisCharalampous
11 Jul 2019, 17:30

Hi martin100181@gmail.com,

Can you post the cBot parameters as well?

Best regards,

Panagiotis

PanagiotisCharalampous
11 Jul 2019, 17:02

Hi martin100181@gmail.com,

Why do you set -1 in Last() function? e.g. below

slowMa.Result.Last(-1)

Best regards,

Panagiotis

PanagiotisCharalampous
11 Jul 2019, 16:20

Hi FireMyst,

Sorry for not clarifying, I thought you were familiar with this. The next time this happens, press Ctrl+Alt+Shift+T in cTrader and a pop up will appear. Paste a link to this discussion into the test box and press submit. This action will send us all the necessary information we need. Leave a comment here so that we can go and check.

Best Regards, 

Panagiotis

PanagiotisCharalampous
11 Jul 2019, 12:23

Hi FireMyst,

We have investigated the issue on our side and there is nothing suspicious. SL is placed as expected on the server for the specific order. Could you please send us troubleshooting information the next time this happens so that we can check what is happening on your side as well?

Best Regards,

Panagiotis

PanagiotisCharalampous
11 Jul 2019, 10:50 ( Updated at: 21 Dec 2023, 09:21 )

Hi wefaid,

You need to add a reference to System.Windows.Forms. See below

Best Regards,

Panagiotis

PanagiotisCharalampous
11 Jul 2019, 10:26

Hi cypleung@hotmail.com,

Thanks for posting in our forum. However your description is not very clear. What do you mean when you say "The price is wrong"? Do you mean the alert is not placed at the position you clicked on the chart? If you could record a short video demonstating your issue, it would be helpful to understand.

Best Regards,

Panagiotis

PanagiotisCharalampous
11 Jul 2019, 10:12

Ηι wefald,

Thank you for posting in our forum.

About the notice that he bots give, since i have been informed there is no way to make the bots create pop-ups ala cTrader's price alerts (which would be a feature I would really like to have),

Who told you this? Of course you can create pop ups using cBots. e.g.

using System;
using System.Linq;
using cAlgo.API;
using cAlgo.API.Indicators;
using cAlgo.API.Internals;
using cAlgo.Indicators;
using System.Windows.Forms;

namespace cAlgo.Robots
{
    [Robot(TimeZone = TimeZones.UTC, AccessRights = AccessRights.FullAccess)]
    public class NewcBot : Robot
    {
        [Parameter(DefaultValue = 0.0)]
        public double Parameter { get; set; }

        protected override void OnStart()
        {
            MessageBox.Show("test", "test");
        }

        protected override void OnTick()
        {

        }

        protected override void OnStop()
        {

        }
    }
}

With the way you have chosen to handle this, I would expect bottlenecks. Try converting your cBot to use pop ups or email alerts and let us know if the performance is improved.

Best Regards,

Panagiotis