PanagiotisCharalampous
08 Jul 2019, 10:31

Hi mark.lite,

Thanks for posting in our forum

1. This works as designed.

2, 3. We could not reporoduce these issues. Is it possible to send us a short video demonstrating the steps you follow to reproduce them?

Best Regards,

Panagiotis 

PanagiotisCharalampous
08 Jul 2019, 10:29

Hi 66281850,

It seems you are using the trading account number instead of the account ID. Please try using ProtoOATrader.ctidTraderAccountId and let us know if this works.

Best Regards,

Panagiotis

PanagiotisCharalampous
08 Jul 2019, 10:21

Hi amarnadeem1,

Here it is

           foreach (var order in PendingOrders.Where(x => x.SymbolCode == Symbol.Name))
            {
                CancelPendingOrder(order);
            }

Best Regards,

Panagiotis

PanagiotisCharalampous
05 Jul 2019, 17:14

Hi FireMyst,

Execution issues should be checked with the broker.

Best Regards,

Panagiotis

PanagiotisCharalampous
05 Jul 2019, 14:20

Hi amarnadeem1,

See below

using System;
using cAlgo.API;
using System.Linq;
using cAlgo.API.Indicators;
using cAlgo.Indicators;

namespace cAlgo
{
    [Robot(TimeZone = TimeZones.UTC, AccessRights = AccessRights.None)]
    public class profit : Robot
    {
        [Parameter(DefaultValue = 100.0)]
        public double Parameter { get; set; }



        protected override void OnTick()
        {
            int? a = null;
            int? b = null;

            foreach (var position in Positions)
                a++;
            foreach (var position in Positions)
                if (position.Pips > Parameter)
                    b++;
            if (a == b)
                foreach (var position in Positions.Where(x => x.SymbolName == Symbol.Name))
                {
                    ClosePosition(position);
                }

        }

    }
}

Best Regards,

Panagiotis

PanagiotisCharalampous
05 Jul 2019, 12:35

Hi benpepperwhittaker,

1) You can always hide the Active Symbol Panel by changing the layout modes

2) At the moment it is not possible. You can suggest this in the Suggestions section.

3) When you right click on a symbol, you should be able to see the relevant context menu. Favorites is not available anymore. You can create your own Watchlist instead.

Best Regards,

Panagiotis

PanagiotisCharalampous
05 Jul 2019, 09:34

Hi benpepperwhittaker,

You can use linked charts to do this. Just link your three charts together and then select your symbol from the market watch. All three charts should be updated. 

Best Regards,

Panagiotis

PanagiotisCharalampous
05 Jul 2019, 09:27

Hi alexsanramon,

Can you send us troubleshooting information when this happens. Follow the instructions highlighted above.

Best Regards,

Panagiotis

PanagiotisCharalampous
05 Jul 2019, 09:16

Hi DelTrader,

The indicator you posted does not support passing series from another timeframe. It only works on the selected timeframe.

Best Regards,

Panagiotis

PanagiotisCharalampous
05 Jul 2019, 09:13

Hi jorgir72,

Thanks for the additional information. However the steps are still not clear. Any chance you can record a short video demonstrating the steps you follow to reproduce the problem?

Best Regards,

Panagiotis

PanagiotisCharalampous
04 Jul 2019, 16:01

Hi Alex,

You need ot use all the symbols fethced by the conversion chain. 

Best Regards,

Panagiotis

PanagiotisCharalampous
04 Jul 2019, 15:24

Hi jasito,

Thanks. We managed to reprodice the problem and we will fix it.

Best Regards,

Panagiotis

PanagiotisCharalampous
04 Jul 2019, 14:17

Hi to all,

We managed to reproduce the issue. We will try to resolve with the next update.

Best Regards,

Panagiotis

PanagiotisCharalampous
04 Jul 2019, 14:14

Hi abierbrauer,

If you want to convert the profit from USD to EUR then you need to divide by EURUSD Bid, not multiply.

Best Regards,

Panagiotis

PanagiotisCharalampous
04 Jul 2019, 12:46

Hi Pezhman,

Can you try a clean installation and let me know if it resolves the issue?

Best Regards,

Panagiotis

PanagiotisCharalampous
04 Jul 2019, 11:08

Hi Ton,

It is the opening time and it is the 3rd of July.

Best Regards,

Panagiotis

PanagiotisCharalampous
04 Jul 2019, 09:35

Hi Glen, 

You should talk to ICMarkets regarding this error.

Best Regards,

Panagiotis

PanagiotisCharalampous
04 Jul 2019, 09:33

Hi francescoferrantini88,

Thank you for posting your suggestion. However symbols are offered by brokers not by cTrader. cTrader supports thousands of symbols.

Best Regards,

Panagiotis

PanagiotisCharalampous
04 Jul 2019, 09:30

Hi jorgir72,

Thanks for posting in our forum and for reporting this issue. Can you please tell us your broker and the exact steps you follow to reproduce this problem?

Best Regards,

Panagiotis

PanagiotisCharalampous
04 Jul 2019, 09:27

Hi jasito,

Thanks for posting in our forum. Could you please post the complete cBot code that causes this exception?

Best Regards,

Panagiotis