PanagiotisCharalampous
24 Jun 2019, 12:29

Hi FireMyst,

This seems to be an issue. We will investigate.

Best Regards,

Panagiotis

PanagiotisCharalampous
24 Jun 2019, 10:23

Hi aloz82,

Do you still have problems connecting?

Best Regards,

Panagiotis

PanagiotisCharalampous
24 Jun 2019, 10:19

Hi yosifov,

In general, disconnections do not affect the operation of your cBot. cTrader reconnects automatically.

Best Regards,

Panagiotis

PanagiotisCharalampous
24 Jun 2019, 09:59

Hi Alex,

You can consider using OnTimer for this.

Best Regards,

Panagiotis

PanagiotisCharalampous
21 Jun 2019, 14:11

Hi FireMyst,

You can sort your positions manually at any time you want. That is the purpose of the feature. Just imagine trying to close a position and just before clicking X your position changes place. Would that be acceptable? Windows Explorer and a trading platform do not serve the same purpose. They are not comparable.

Best Regards,

Panagiotis

PanagiotisCharalampous
21 Jun 2019, 11:49

Hi horngwey,

We are aware of this issue and will be fixed in the next major update of cTrader Web. In the meanwhile, as mentioned above, the workaround is to clean your cache.

Best Regards,

Panagiotis

PanagiotisCharalampous
21 Jun 2019, 11:38

Hi FireMyst,

It doesn't do this by design and personally I do not find it a good idea to do so.

Best Regards,

Panagiotis

PanagiotisCharalampous
21 Jun 2019, 11:35

Hi zedodia,

Did you contact your broker regarding this?

Best Regards,

Panagiotis

PanagiotisCharalampous
21 Jun 2019, 09:51

Hi yourjacky@hotmail.com,

Thank you for posting in our forum. There is no such function in the API. You need to use Position.ModifyVolume() for this purpose.

Best Regards,

Panagiotis

PanagiotisCharalampous
20 Jun 2019, 15:50

Hi noppapon,

1. The order will be filled on VWAP. On high volatility slippage should be expected.

2. Price base is used to calculate the market range limit i.e. limit price = basePrice +- marketRangePips. Until v3.3 bid and ask prices where automatically considered for basePrice. Now you are flexible to set it yourself. You can use Symbol.Bid and Symbol.Ask if you want it to behave as in v3.3.

Best Regards,

Panagiotis

PanagiotisCharalampous
20 Jun 2019, 15:20

Hi noppanon,

Up to v3.3, market range was passed as a parameter to the ExecuteMarketOrder(). Now there is a separate function for a market order with a market range. The parameters are self explanatory for each of the functions so it would be better to let us know if you have any queries about any of them.

The new functions are only compatible with v3.5

Best Regards,

Panagiotis

PanagiotisCharalampous
20 Jun 2019, 14:28

Hi marshalmax9,

I am happy to hear that!

Best Regards,

Panagiotis

PanagiotisCharalampous
20 Jun 2019, 10:16

Hi marshalmax9,

The next time this happens please send us some troubleshooting information. Just press Ctrl+Alt+Shift+T, paste the link to this discussion inside the textbox and press submit. Let us know as soon as you have done so to check it.

Best Regards,

Panagiotis

PanagiotisCharalampous
20 Jun 2019, 10:09

Hi moezm4h,

You can find more information here.

Best Regards,

Panagiotis

PanagiotisCharalampous
20 Jun 2019, 09:59

Hi Matt,

Minor updates usually include bug fixes and performance improvements. No new features are pushed with these updates.

Best Regards,

Panagiotis 

PanagiotisCharalampous
19 Jun 2019, 17:55

Hi Matt,

We post release notes for major updates in the community and in the What's New section of cTrader. You can see the version of cTrader on the header of the application. For minor updates there are no release notes.

Best Regards,

Panagiotis

PanagiotisCharalampous
19 Jun 2019, 17:43 ( Updated at: 23 Jan 2024, 13:14 )

Hi Matt,

You can read about what is included in v3.5 [here].

Best Regards,

Panagiotis

PanagiotisCharalampous
19 Jun 2019, 17:38

Hi efxps,

Thanks for positng in our forum. OnError is called when TradeResult.IsSuccessful = false. Which means positions not opened or pending order not placed You can find the errors that can trigger OnError here. 

Best Regards,

Panagiotis

PanagiotisCharalampous
19 Jun 2019, 15:35

Hi Gwave,

Can you please try downloading FxPro cTrader from here and let me know if it fixes the problem? Else try downloading using a different browser.

Best Regards,

Panagiotis

PanagiotisCharalampous
19 Jun 2019, 15:30

You can see the version on the header of cTrader. It depends on your broker, there is nothing you can do.