PanagiotisCharalampous
02 Apr 2021, 08:32

Hi felipecastro22,

Can you please explain what the MIRA option was this?

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
02 Apr 2021, 08:31

Hi beaumz,

Please contact IC Markets and ask them to check if all the accounts belong to the same white label. If they belong to different white labels, they might not show on the list.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
31 Mar 2021, 16:25

Hi budda_dan2020,

This information is not available via Open API. You need to keep this information on your side while subscribing.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
31 Mar 2021, 10:46

Hi djb0309,

It sounds like an issue with your algo. Check if the problem is reproduced without the algo running. If not, then your algo programmer should check this.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
31 Mar 2021, 10:44

Hi jayteasuk,

There is no issue on the API and the message is clear. Maybe the broker disabled trading for your application on the API in general. They need to check.

Best Regards,

Panagiotis 

Join us on Telegram 

PanagiotisCharalampous
31 Mar 2021, 08:36

Hi poultry.credit,

If you need somebody to develop a cBot for you, you can consider posting a Job.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
31 Mar 2021, 08:27

Hi Roberto,

Based on what we see in our platform, they do not. Please talk to your broker.

Best Regards,

Panagiotis 

Join us on Telegram 

PanagiotisCharalampous
31 Mar 2021, 08:24

Hi Dom29600,

Try this instead

PlaceLimitOrder(TradeType.Sell, Symbol, Symbol.NormalizeVolumeInUnits(sellLotSize, RoundingMode.Down), targetP, "selltrade");

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
30 Mar 2021, 15:55

Hi Roberto,

Based on our investigation, some of your subaccounts have 1:30 leverage, hence the orders have been rejected. Please check this with your broker.

Best Regards,

Panagiotis 

Join us on Telegram 

PanagiotisCharalampous
30 Mar 2021, 15:54

Hi sriFX,

The fee is correct. You are calculating the fee using balance but the fee is calculated using equity at the moment the calculation takes place. On the 5th of February, there were open positions at the moment the fee was charged so probably the equity was not equal to the balance you used for the calculation.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
30 Mar 2021, 10:13

Hi Jiggytrade,

To utilize all cores, you can apply this workaround and you should be fine.

Best Regards,

Panagiotis 

Join us on Telegram 

PanagiotisCharalampous
30 Mar 2021, 08:16

Hi Jiggytrade,

I am currently using a Ryzen 5 and optimization runs fine.

Best Regards,

Panagiotis 

Join us on Telegram 

PanagiotisCharalampous
30 Mar 2021, 08:13

Hi Roberto,

Please provide us the following information.

1. Strategy name.
2. Your account number, account leverage, stop out level and broker.
3. Screenshots with the strategy trades and your trades, showing which trades are missing.

Best Regards,

Panagiotis 

Join us on Telegram 

PanagiotisCharalampous
30 Mar 2021, 08:10

Hi 13OOPY13,

You need to contact your broker to delete your accounts.

Best Regards,

Panagiotis 

Join us on Telegram 

PanagiotisCharalampous
29 Mar 2021, 13:31

Hi PUdPUd,

Pending orders are sent to the server as soon as they are placed.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
29 Mar 2021, 10:15

Hi Kevin,

It would be better to post your suggestions in the Suggestions section so that they can be tracked by the product teams.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
29 Mar 2021, 10:14

Hi Kevin,

This will be fixed in a future updated of cTrader Automate.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
29 Mar 2021, 10:13

Hi yuval.ein,

No there was no change.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
29 Mar 2021, 10:13

Hi cAlgoBuddy,

Please note that Symbol.MarketHours provides the current market hours for the symbol and not historical information. Therefore there could be discrepancies in backtesting due to daylight saving time differences.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
29 Mar 2021, 09:51

Hi aaronshavesha,

If you are trading with the minimum volume possible for the symbol, then it will not be possible to split volume and have partial TPs.

Best Regards,

Panagiotis 

Join us on Telegram