PanagiotisCharalampous
08 Apr 2021, 08:25

Hi SmallStep,

Thanks for your feedback. I will forward it to the product team.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
08 Apr 2021, 08:19

Hi r.andradegarcia,

Please contact your broker to change your subaccounts leverage.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
08 Apr 2021, 08:17

Hi vu.patrik,

Thanks for reporting your issue. What is your graphics card?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
07 Apr 2021, 14:30

Hi frederiksen77,

Deposits and withdrawals are not taken into consideration for the ROI calculation. It's calculation is based on the Global Investment Performance Standards.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
07 Apr 2021, 14:01

Hi jackarielmac,

If your account is with a broker, make sure you are using that broker's cTrader platform.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
07 Apr 2021, 11:57

Hi frederiksen77,

Why do you think it is wrong? Here is how the ROI is calculated.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
07 Apr 2021, 08:16

Hi SmartArtsStudio,

cTrader Web is mostly available for users that do not have access to cTrader Desktop. There aren't many differences between the two platforms.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
07 Apr 2021, 08:12

Hi Wesley,

cTrader is a CFD platform. Everything you trade on the platform is a CFD.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
06 Apr 2021, 16:10

Hi yuval.ein,

Yes, cTrader server.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
06 Apr 2021, 15:47

Hi yuval.ein,

SL and TP are kept on the server and they are associated to the position.  Hence you can find it in your Position object. They will not appear on the Orders tab neither they are affected by application restart. 

Best Regards,

Panagiotis 

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PanagiotisCharalampous
06 Apr 2021, 12:31

Hi vcfr99,

Based on our records, these trades were not filled because your account did not have enough funds at the moment. If you need more information, please talk to your broker.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
06 Apr 2021, 12:24

Hi JerryTrader,

Indicators added to the backtesting chart cannot use the backtesting log to print messages. Maybe try calling the indicator from a cBot. In this case, you should be able to see the messages.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
06 Apr 2021, 12:20

Hi BUCKCHTZ,

Based on what I see in your broker's settings 1 lot = 1000 Oz of silver. So a 0.2 quantity = 200 Oz. Hence the 160 Oz of the following account seem correct to me since it is the proportion of the equity of the following account.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
06 Apr 2021, 11:14

Hi BUCKCHTZ,

Can you send the link to the strategy?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
06 Apr 2021, 11:09

Hi JerryTrader,

Your cBot does not use the indicator in any way. Why do you expect to see any messages?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
06 Apr 2021, 10:53

Hi JerryTrader,

You haven't shared your cBot code.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
06 Apr 2021, 10:51

Hi Roberto,

Accounts leverage is decided by the broker and all the subjects you touched upon can only be discussed between you and your broker. This is not something we can help you with unfortunately.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
06 Apr 2021, 10:48

Hi chris07, 

You can draw a Fibonacci Retracement using DrawFibonacciRetracement.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
06 Apr 2021, 10:45

Hi BUCKCHTZ,

Can you please provide us with the following

1. Screenshots in English so that we can understand what we are looking at.
2. Strategy name.
3. Follower's account number and broker.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
06 Apr 2021, 08:51

Hi lec0456,

LoadMoreHistory does not work on backtesting at the moment.

Best Regards,

Panagiotis 

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