Replies

PanagiotisCharalampous
12 Apr 2021, 08:53

Hi SmallStep,

History displays the executed deals. TP and SL are a property of the position on not of the individual deals. Also it might change many times during the position's lifetime. So a column in the History tab with not represent meaningful information. To see information about the TP and SL, you need to go to Deals information > Position Details and there you can see the current TP and SL, as well as the history of TP and SL modifications.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
12 Apr 2021, 08:43

Hi thegoldenboy,

Can you please provide us with a link to your strategy?

though I have made more money with this account than what I have deposited.

This has nothing to do with ROI calculation. Check here how ROI is calculated.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
12 Apr 2021, 08:40

Hi trading.sjw,

Please explain in more detail what the issue is. This is a six years old thread so probably it is not the same issue.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
12 Apr 2021, 08:38

Hi Ben,

Have a look at the cBot below. It should be helpful

using System;
using System.Linq;
using cAlgo.API;
using cAlgo.API.Indicators;
using cAlgo.API.Internals;
using cAlgo.Indicators;

namespace cAlgo.Robots
{
    [Robot(TimeZone = TimeZones.UTC, AccessRights = AccessRights.None)]
    public class ScrollTo : Robot
    {
        [Parameter(DefaultValue = 2014)]
        public int Year { get; set; }

        [Parameter(DefaultValue = 1)]
        public int Month { get; set; }

        [Parameter(DefaultValue = 1)]
        public int Day { get; set; }

        protected override void OnStart()
        {
            var date = new DateTime(Year, Month, Day);

            while (Bars.OpenTimes[0] > date)
                Bars.LoadMoreHistory();
            Chart.ScrollXTo(date);
        }

        protected override void OnTick()
        {
            // Put your core logic here
        }

        protected override void OnStop()
        {
            // Put your deinitialization logic here
        }
    }
}

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
12 Apr 2021, 08:35

Hi thanhaing,

It should only happen during backtesting.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
12 Apr 2021, 08:34

Hi sue.bugg,

The only way to answer your questions is to share with us your cBot code as well as steps to reproduce such a behavior.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
12 Apr 2021, 08:32

Hi nelbons,

IB rebates is a broker's issue. You should contact IC Markets again regarding this question.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
12 Apr 2021, 08:30

Hi kammraz,

We were not able to reproduce such an issue. If you can record the entire process using a screen recorder, please forward it to us so that we can see what are the exact steps you follow to reproduce such a behavior.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
09 Apr 2021, 15:32

Hi reece.williamson1701,

There is a known issue related to push notifications for some IC Markets using the iOS app. It will be resolved in an upcoming update.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
09 Apr 2021, 15:26

Hi vu.patrik,

There is a known issue with these graphics cards. Unfortunately there is not much we can do.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
09 Apr 2021, 12:10

Hi XJaylyX,

No this is not possible at the moment.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
09 Apr 2021, 11:59

Hi Noppanon,

How did you come to this conclusion? It works fine for me.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
09 Apr 2021, 11:50

Hi sue.bugg,

It seems that your cBot has an open position that never closes. Try using visual backtesting to understand what happens.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
09 Apr 2021, 08:41

Hi andywhitehi,

Our reports show that when the applications are connected to the Telstra network then they cannot reach the relevant proxies. It is clearly and network issue and there is not much we can do on our side.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
09 Apr 2021, 08:23

Hi yuval.ein,

I am not sure what do you mean. cTrader should not be offline during market hours. What do you want to do when cTrader is offline?

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
09 Apr 2021, 08:22

Hi reece.williamson1701,

Can you please let us know the following? 

  1. Your application OS (Android, iOS).
  2. Your application version and OS version.
  3. Your broker.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
08 Apr 2021, 11:55

Hi jayteasuk,

No we do not have such plans. We do not have the rights to redistribute this information. If you need access to Autochartist API, you should contact Autochartist directly.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
08 Apr 2021, 11:48

Hi davidgough,

Can you please explain in more detail what the problem is? Can you state the exact steps you folllow, what do you expect to happen and what happens instead?

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
08 Apr 2021, 09:15

Hi urai,

Please provide some more information regarding this e.g. screenshots showing the transactions that you are referring to.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
08 Apr 2021, 08:26

Hi Futuresmo,

No this is not possible at the moment.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous