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Replies

ncel01
11 May 2023, 10:59

firemyst,

I can confirm the same discrepancy between cTrader desktop and cTrader mobile.

However, I don't even consider this to be an issue. In other words, I'd love all the cTrader inconsistencies/"issues" to be like this.

I am much more worried about the fact that cTrader RAM usage doubles each few hours and that I am not able to perform any algorithmic trading. That's is for me an issue, not this matter and, about that, I haven't seen any comments lately.

By looking at many posts here, sometimes I wonder if traders are expecting cTrader to be an effective trading solution or, on the other hand, only a fancy, visually attractive and highly inefficient application.

After all, as desired, you're able to sort all the trades in history, right?

Just keep the filter that suits your needs in cTrader mobile and that's it. In fact, there are only two options to select from: ascending/descending. No need to solve any complex equation to get this done.


@ncel01

ncel01
11 May 2023, 03:13

Hi firemyst,

Yes, it still can make sense.

As far as I can see, there is no mention to ascending/descending in cTrader desktop. This means that, most likely, what you consider to be a descending order has been defined as an ascending order.

This makes sense if the criteria is, for instance, the elapsed time between the closing and current times.


@ncel01

ncel01
10 May 2023, 17:18 ( Updated at: 21 Dec 2023, 09:23 )

RE:

firemyst said:

@Spotware or anyone:

I want to check my most recent trades on the mobile platform. Is there no way to sort the data by any kind of date in descending order so all my latest trades are at the top? I have hundreds of trades across multiple symbols in this list:

Thank you

Hi firemyst,

Did you try the filter (3 dots at the top right corner)?


@ncel01

ncel01
10 May 2023, 14:01

RE: RE:

heinrich.munz said:

ncel01 said:

Dear cTrader team,

Will this be a standalone app or, can it only be launched with cTrader?

Thanks.

Yes it will be stand alone. 
See this demo video of cTrader Console starting at around 29Min, 47 Secs

 

 

Hi heinrich,

Thanks for sharing the video, I'll look into it later.

I really hope it will be standalone!

Does this mean that a console has been already available in the past? I am a bit confused..


@ncel01

ncel01
10 May 2023, 13:57

RE:

Spotware said:

Dear ncel01,

We will publish more information on the release of the feature.

Best Regards,

cTrader Team

Dear Spotware team,

At that time I'll be already aware of this, I guess.

I really need this feature to be able to smoothly run cBots with a minimum memory usage, which will not be possible if this comes attached to cTrader and not as a standalone app.

When is this expected to be released?

Thank you!


@ncel01

ncel01
09 May 2023, 18:28

Dear cTrader team,

Will this be a standalone app or, can it only be launched with cTrader?

Thanks.


@ncel01

ncel01
18 Apr 2023, 10:34 ( Updated at: 18 Apr 2023, 10:35 )

Hi M0glix,

No worries! It looks like we are tuned on this, after all.

In fact, none of these 2 conditions/restrictions make any sense from traders' point of view.


@ncel01

ncel01
18 Apr 2023, 00:22

Hi ttargueta,

The reason why there is no reply from Spotware on this topic is simple:

Not even the most brilliant mind "in the house" will be able to argue on this in a way that is compliant with the so famous motto "Traders First".

As simple as that.


@ncel01

ncel01
17 Apr 2023, 23:30 ( Updated at: 17 Apr 2023, 23:48 )

M0glix,

"At least 1 deal executed within the last 72 hours"

Does this make sense, really? Or, instead, it is just not relevant according to your trading style?

"1 deal executed within the last 72 hours" restriction should be sufficient enough to filter out the serious and active Strategies.

Having executed, at least 1 deal within the last 72 hours, is condition enough for a strategy to be considered serious. The same as saying that every active strategy is a serious strategy.

Is this the logic behind your statement?

Just to clarify.


@ncel01

ncel01
17 Apr 2023, 20:34 ( Updated at: 18 Apr 2023, 00:26 )

Hi Panagiotis,

Could you please be more pragmatic?

I am yet to know what conditions, apart from being paid, are imposed by Spotware to accept brokers as clients.

I put my brain to work first.

It's curious how some brains can get to work on this while Spotware does not.

I am also of the opinion that traders should not rely on any third parties. However, unlike you, I am also of the the opinion that a "third party" which is in fact an intermediary (Spotware), must also act responsibly and put in place mitigation plans to prevent any possible connection between harmful brokers and cTrader users.

Not considering that a broker must be, at least, regulated, as a necessary condition to accept it as a client, is a very negligent/careless way to conduct such a business.

If this is asking too much from Spotware, there is nothing else to be expected, I am afraid.

This is clear as water to me and to 99.9% of the cTrader users, I believe.

It is not new that finance is, by default, not a very reliable business. So, I assume that Spotware is not expecting cTrader users confidence on its business to be boosted when adopting such a policy.

Regarding your example(s):

I imagine that the companies you mentioned do not officially sign any contracts to get fake accounts created. On the other hand, I can be almost sure that these companies appy contingency plans to prevent/mitigate these kind of situations.

Amazon: you will get refunded (Guarantee Protection).

Moreover, none of these companies directly operate in the finance sector so, let's not compare what is not comparable by default.

Have a nice day you too!


@ncel01

ncel01
14 Apr 2023, 09:15 ( Updated at: 21 Dec 2023, 09:23 )

RE:

Daniele Franzosi said:

Hi,

It seems that  calculation of margin used in backtesting has some issue. Have a look below with an account with 1:100 leverage.

I got an open position with a volume of 95K€ and margin used is 950€.... margin used should be €95 instead.

Regards

Hi Daniele,

Why €95?

95K/100 = 950 and not 95.


@ncel01

ncel01
13 Apr 2023, 16:00

Hi nishamsehgal33,

I don't have any kind of influence within Spotware, nor Spotware have any kind of influence on me.

I use this forum with same purpose as any other trader. The only difference is that, unlike most of the users, I always like to be clarified on inconsistent/contradictory matters instead of letting them go unnoticed.


@ncel01

ncel01
13 Apr 2023, 15:39

RE:

PanagiotisChar said:

What is the conclusion after all?

Spotware should not take any actions on assessing brokers and mitigating the risk before accepting these as clients because that would be an issue. Is it?

The conclusion is that no matter what actions Spotware takes, there is nothing that can prevent brokers from misbehaving, so traders have the primary responsibility of choosing with whom to cooperate and send their money to.

The paradox for me is that we live in an era where well respected banks, regulated by central banks, collapse in one night but traders somehow expect that a software vendor should protect from all dangers and provide them 100% security of their funds. 

Panagiotis,

I am happy that you see the perfection on everything that comes from Spotware.

While this discussion is clearly being extrapolated, I am still wondering what conditions, other than being paid, are imposed by Spotware to accept brokers as clients.

Apparently traders cannot even be confident that all the cTrader brokers are regulated. Maybe this follows the logic "No matter what actions Spotware takes".

The obvious :

Like in any business/industry the risk must always be mitigated at the source (upstream), meaning that, as a primary action, Spotware must perform the due scrutiny to not welcome any potential harmful brokers as clients. No one needs to be an expert in management to know this. Furthermore, as you may know, it is Spotware that makes brokers available to the traders and not the opposite.

Even though it can be convenient, it is for sure not very ethical to accept brokers without any condition other than being paid, while only blaming traders when these get assaulted within Spotware's own "house".

The real paradox is to adopt the motto "Traders First" while conducting such a careless policy, among many other, and still victimize.

Although this can be hard for you to hear/accept, the evidence speaks for itself.

Maybe, after all, this is only part of the motto.


@ncel01

ncel01
11 Apr 2023, 16:34 ( Updated at: 12 Apr 2023, 00:43 )

RE:

PanagiotisChar said:

This is a suggestion to Spotware, I assume?

No, mine

 Are not all the cTrader brokers are regulated? This is, in fact, the minimum required from Spotware: to make sure that all the brokers accepted as clients (available to traders) are regulated

Regulation does not guarrantee that brokers won't misbehave. Just check the regulator sites how many brokers are fined every month.

 Spotware shall always apply the highest "safety" standards by putting in place the due contingency plans to mitigate the risk at the source and avoid that traders will end up being assaulted within its own house

Do you just jump on any airline's plane just because it's flying with Boeings/Airbuses? The plane manufacturers responsibility is to provide safe airplanes. Asking Spotware to be liable for what brokers do outside the platform is like asking Boeing/Airbus to check on every airline using their planes, if they are doing their job well on a daily basis. It's not possible, and it's not their job to do so. 

Panagiotis,

Regulation does not guarrantee that brokers won't misbehave. Just check the regulator sites how many brokers are fined every month.

I am aware of that. However, it would help on mitigating the risk, or not?

How would you qualify unregulated brokers then?

Do you just jump on any airline's plane just because it's flying with Boeings/Airbuses? The plane manufacturers responsibility is to provide safe airplanes. Asking Spotware to be liable for what brokers do outside the platform is like asking Boeing/Airbus to check on every airline using their planes, if they are doing their job well on a daily basis. It's not possible, and it's not their job to do so. 

As far as I know it is not a standard procedure within the aviation industry to crash planes. On the other hand, it seems to be a standard procedure for some brokers to intentionally behave harmfully against traders.

It is not about being liable or not. It is about not acting recklessly. Also, having clearly defined requirements to accept brokers as clients does not exactly entail any checking on a daily basis. Let's be reasonable.

What is the conclusion after all?

Spotware should not take any actions on assessing brokers and mitigating the risk before accepting these as clients because that would be an issue. Is it?

As you can imagine, it is really hard for me to follow such a paradox.

Moreover, a motto like "Traders First" means absolutely nothing when simple/central actions to protect traders are just not taken, without any apparent reason.


@ncel01

ncel01
11 Apr 2023, 11:12

RE:

PanagiotisChar said:

Probably this is what is going to happen but the damage is done. Software vendors, regulators, authorities can only act retroactively in most cases. The suggestion is to only work with reputable brokers in the future.

Aieden Technologies

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The suggestion is to only work with reputable brokers in the future.

This is a suggestion to Spotware, I assume?

Are not all the cTrader brokers are regulated? This is, in fact, the minimum required from Spotware: to make sure that all the brokers accepted as clients (available to traders) are regulated. If this this is not the case the situation is just unspeakable.


@ncel01

ncel01
11 Apr 2023, 11:03

RE:

PanagiotisChar said:

Traders need to do their due diligence before depositing money to any broker. No matter what Spotware does, it's impossible to filter out a client with malevolent intentions before they commit the wrong doing. 

Aieden Technologies

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Panagiotis,

Regardless of what diligence is conducted by traders, Spotware shall always apply the highest "safety" standards by putting in place the due contingency plans to mitigate the risk at the source and avoid that traders will end up being assaulted within its own house.

The fact that traders can/should also do their own diligence on this, does not prevent, in any way, Spotware to take its responsibilities before accepting brokers as new clients. After all, traders get connected to brokers via cTrader, right?

This seem to me, not only mandatory, but also a very basic "safety" approach to be taken within such a business model.

Anyway, the scrutiny done by Spotware to their potential clients (brokers) is yet to be known.


@ncel01

ncel01
06 Apr 2023, 16:50

Dear Spotware team,

Maybe it would be a good idea to inform traders on the scrutiny made to the brokers before these are accepted as Spotware's clients.


@ncel01

ncel01
03 Apr 2023, 20:13

Dear cTrader team,

Thanks for the update.

However, the very poor memory management is still in place. RAM usage keeps increasing over time at an impressive rate without any user activity.

cTrader being cTrader.


@ncel01

ncel01
23 Mar 2023, 10:12 ( Updated at: 21 Dec 2023, 09:23 )

RE: RE:

PanagiotisChar said:

ncel01 said:

In the meantime, 2 other traders have replied to this post, however nothing is shown.
An issue that I've noticed long ago (as soon as I joined this forum), that still remains unsolved.

It's spam posts.

Aieden Technologies

Need help? Join us on Telegram

Need premium support? Trade with us

 

Hi Panagiotis,

That's clear now.

Thank you!


@ncel01

ncel01
22 Mar 2023, 14:49

In the meantime, 2 other traders have replied to this post, however nothing is shown.
An issue that I've noticed long ago (as soon as I joined this forum), that still remains unsolved.


@ncel01