TWiLiGHT_FX said: Doesn't work, if I delete the cBot or Indicator off my system & Synchronize, it retails all cBots & Indicators previously Sync'd on their server..
Of course it does. Because when you turn sync back on, it syncs everything. I don't think you get to pick and choose which ones sync and which ones don't.
However, if you have it on a separate computer (another laptop? VPS?) it will only sync what's on that computer. What I do is on VPS I only have the bot I want synced in the cloud; on my local laptop, I run bots I don't want synced in the cloud, and have disabled syncing on my local laptop; syncing is enabled on my VPS.
@PanagiotisCharalampous can you add any clarifications around this?
This does not delete cBots/Indicators synchronized by mistake. Can someone at Spotware please let me know how we can remove unwanted cBots & Indicators stored in the cloud please.??
Sorry I meant delete the cBot, from cTrader itself, wait for everything to sync, then disable the synchronization.
This means you'll have to reinstall the bot on cTrader after you disable the synchronization when you've deleted everything.
I believe you just disable them after deleting them from cTrader. Make sure you have a backup copy. Delete from cTrader like normal when synchronization is ON. When bots are synced and deleted, then disable synchronization:
You can start with either Google or going to the menu at the top of the forums, clicking on “Algorithms”, selecting Indicators, and doing a search. Same with bots.
If you can't find one, then you'll have to code one. However, cTrader doesn't give you the ability to have multiple SLs on the same position. Instead, in your code you'll have to draw lines on the chart where the SL is (to see it visually) and in your code have it reduce the volume of the position (or close it all together) when price reaches/passes your SL line.
The other thing you should do is look through the Suggestions forum:
I also don't like now how all the “Start buttons” for bots are the same color, so you can no longer tell if you're starting a bot for demo or live account based on its color (previously demo accounts had blue buttons and live accounts had green buttons). To compound that, a user can no longer go by the account shown in the top right, but has to look at every account next to every instance they want to start.
Each bot instance listed now also takes up twice as much height as before, so as you say when you have a lot of bot instances there, it's double the amount of scrolling and such users have to go through now with little additional information.
I would be totally happy if they just rolled back to the latest 4.8 version – at least that would fix the bugs that have been introduced since version 5 and still affecting core functionality.
EDIT: I don't know if I add any weight since I have no relation to Spotware other than being a vocal user in these forums :-)
The freeze issue is under investigation. Regarding the SL issue, this usually happens when you are trying to set invalid stop losses i.e. inside the spread or with an invalid price. If you can provide steps to reproduce the problem with valid stop loss prices we are happy to have a look.
Best regards,
Panagiotis
Has Spotware been able to reproduce the freeze issue?
Hi firemyst,
Please stop spamming the entire forum with this issue and keep the conversation in one place. The OP does not mention your issue.
Best regards,
Panagiotis
Sorry. My issue is the “Freeze” issue, which the OP in this thread clearly mentioned in their original post (bold italiacs are mine) :
"cBots that run on "Ontick" or "Renko Chart" frequently freeze because the number of bars exceeds the memory."
Also, I didn't see an answer to the question if Spotware has been able to reproduce the freezing yet that's been reported?
The freeze issue is under investigation. Regarding the SL issue, this usually happens when you are trying to set invalid stop losses i.e. inside the spread or with an invalid price. If you can provide steps to reproduce the problem with valid stop loss prices we are happy to have a look.
Best regards,
Panagiotis
Has Spotware been able to reproduce the freeze issue?
firemyst
24 Jun 2024, 10:17
( Updated at: 26 Jun 2024, 05:47 )
If not, please provide the version-up products after confirming that they are completely safe to use. Users are in a lot of trouble.
The quality and reliability of the cTrader platform product is important. If bugs occur frequently, the cTrader platform will lose the trust of its users and become less competitive with other companies.
This is so true. There have been many issues and bugs that should have never seen the light of day. It's like Spotware's Developers don't even use the product or have any dedicated quality control / test engineers.
If Spotware had their own cbots running in a test environment, this bug should have been picked up by their team loooooooooong before being released.
What's worse is how much longer it's taking critical issues to get resolved. This freezing issue was first reported end of May. It's nearly 30 days later and it's still not resolved. Totally unacceptable! Not only can we not run bots safely now, a lot of users reported the issue using the backtest functionality. These are what sets cTrader apart from the rest and when these key aspects can't even be trusted…
If Spotware ever gets around to cleaning up this mess, they need to look internally and either start removing people who aren't doing what they're supposed to be, or actually creating a team to do this and ensure a quality product gets released.
There's now at least 3 threads on this issue, plus it has been brought up in the Facebook cTrader group as well:
firemyst
07 Jul 2024, 12:50 ( Updated at: 07 Jul 2024, 16:00 )
Your request would get more traction if you post requests like these in the correct forum:
https://ctrader.com/forum/suggestions
This is a support forum, and Spotware won't come here looking for suggestions to improve their product.
@firemyst