Topics
Replies
jobenb
01 Nov 2014, 05:20
( Updated at: 21 Dec 2023, 09:20 )
Hi Spotware
I am currently optimizing my strategies, however it is unsuccessful due to platform instabilities and issues. Please fix these problems as soon as possible.
I was running optimizations at 25% resource allocation when I decided to bump it up to 50% during runtime due to the weekend market inactivity and therefore more resources availability on my pc. It seemed to be running ok albeit slow until after I moved the slider to change the resource allocation. Once I changed it nothing seemed to change immediately, however the platform started to experience problems some time down the track from then onwards.
I don't think it is working properly when you change the percent resource allocation during runtime.
Please, please rectify all these stability issues. It is driving me crazy!
@jobenb
jobenb
01 Nov 2014, 04:01
( Updated at: 21 Dec 2023, 09:20 )
Issues still occuring in cAlgo v 1.27.133
jobenb said:
Spotware said:
jobenb said:
Hi Spotware
Today I noticed another time when the cAlgo platform keeps on disconnecting from the server, and that is whenever I try and optimize more than 3 currency pairs at the same time. I have resources set at 12% per optimization. It tries to connect a few times and then after a while it just seems to give up trying and the red dot stays next to the account number.
Are you currently working on this issue or is it pushed back in the queue?
Thank you.
Does the problem still persist? Could you please send environment details (live/demo, broker name) to troubleshooting@spotware.com?
Dear Spotware
I was using my broker cAlgo. I will try Spotware cAlgo as it has a newer version and will let you know if the disconnecting issue persist.
Also, some further details about the issue above... I initially started the optimizations on 87% resources, but then changed it to 15% during runtime. The UI was not very responsive and then after a while the disconnecting started happening. I guess the platform reached a point where the connection must have timed out due to all the processing from the optimizations at the same time. This might relate to the issue of running HFT algos on multiple currencies and then experiencing constant disconnection and UI unresponsiveness.
I will however do some testing with the Spotware cAlgo as it is the latest build and because you indicate that this issue should not persist in the latest build.
Thank you!!
My computer specification is:
Dear Spotware
I have tested cAlgo v 1.27.133, running my HFT algos and the platform:
1. Is unresponsive when running HFT algos on multiple currencies.
2. Keeps on disconnecting when the market is very active and therefore a lot of ticks are being received by the platform.
My algos also ignore any new ticks if it is still running to prevent any form of possible build up or back log of tick events. It seems the problem is the platform not being able to cope with tracking all the open orders, pending orders and new orders. Obviously every system has its limits, but I do believe there is an issue here.
You mentioned in one of your previous posts that you can reproduce this issue and that you know how to fix it, so I guess my question is:
Is this issue currently being fixed or is this fix on hold?
@jobenb
jobenb
01 Nov 2014, 02:35
Hi Spotware
Since I have been waiting for a fix to the disconnection issue that I have reported in another thread, I have played around with different configurations to make it possible to run my High Frequency algorithms side by side each on a different currency and platform instance pointing to the same account hoping that there would not be disconnecting and platform unresponsive issues.
I trade currencies and other instruments that is not offered by your latest build Spotware cAlgo, so I was using my Broker's cAlgo.
While it started off ok, it soon reached a stage where all the platforms that points to the same account completely froze. I had to force close them. Running the same algo on a single instance on a single currency produces no issue at all! Low memory consumption an just a breeze of execution.
Lets kick some Metatrader a$$. :-)
@jobenb
jobenb
31 Oct 2014, 12:27
( Updated at: 21 Dec 2023, 09:20 )
RE: RE: Disconnecting Issue
Spotware said:
jobenb said:
Hi Spotware
Today I noticed another time when the cAlgo platform keeps on disconnecting from the server, and that is whenever I try and optimize more than 3 currency pairs at the same time. I have resources set at 12% per optimization. It tries to connect a few times and then after a while it just seems to give up trying and the red dot stays next to the account number.
Are you currently working on this issue or is it pushed back in the queue?
Thank you.
Does the problem still persist? Could you please send environment details (live/demo, broker name) to troubleshooting@spotware.com?
Dear Spotware
I was using my broker cAlgo. I will try Spotware cAlgo as it has a newer version and will let you know if the disconnecting issue persist.
Also, some further details about the issue above... I initially started the optimizations on 87% resources, but then changed it to 15% during runtime. The UI was not very responsive and then after a while the disconnecting started happening. I guess the platform reached a point where the connection must have timed out due to all the processing from the optimizations at the same time. This might relate to the issue of running HFT algos on multiple currencies and then experiencing constant disconnection and UI unresponsiveness.
I will however do some testing with the Spotware cAlgo as it is the latest build and because you indicate that this issue should not persist in the latest build.
Thank you!!
My computer specification is:
@jobenb
jobenb
29 Oct 2014, 09:55
RE:
Spotware said:
We plan to add parameters of enum type in robots/indicators then you will be able to do this. At the time being the best way to code this is as you have done with integer.
Hi Spotware
It has been a year since you said that this would be added. I was just wondering if this is now a feature?
Thank you.
@jobenb
jobenb
28 Oct 2014, 10:28
Disconnecting Issue
Hi Spotware
Today I noticed another time when the cAlgo platform keeps on disconnecting from the server, and that is whenever I try and optimize more than 3 currency pairs at the same time. I have resources set at 12% per optimization. It tries to connect a few times and then after a while it just seems to give up trying and the red dot stays next to the account number.
Are you currently working on this issue or is it pushed back in the queue?
Thank you.
@jobenb
jobenb
24 Oct 2014, 00:16
23/10/2014 11:38:20.322 | cBot crashed: Error #65140095
jobenb said:
Spotware said:
Hello jobenb,
Yes, we can reproduce the performance issue. Yes, we know how to fix it. However we cannot provide a time estimate for the release. We will send you an email message when it will be resolved.
Thank you!
Dear Spotware
Today I looked at my account and I saw that my cBot was not running anymore. Upon investigation in the log I found the following error:
23/10/2014 11:38:20.322 | cBot crashed: Error #65140095
What does this mean?
@jobenb
jobenb
22 Oct 2014, 00:06
Update
jobenb said:
Spotware said:
Hello jobenb,
Yes, we can reproduce the performance issue. Yes, we know how to fix it. However we cannot provide a time estimate for the release. We will send you an email message when it will be resolved.
Dear Spotware,
Will this be fixed in the next release?
Dear Spotware
This disconnecting issue is still occurring although a bit less than before the release of last week Friday.
I can't wait for this issue to be resolved... :-)
Thank you!
@jobenb
jobenb
17 Oct 2014, 16:19
RE:
Spotware said:
Hello jobenb,
Yes, we can reproduce the performance issue. Yes, we know how to fix it. However we cannot provide a time estimate for the release. We will send you an email message when it will be resolved.
Dear Spotware,
Will this be fixed in the next release?
@jobenb
jobenb
02 Oct 2014, 16:14
RE:
Spotware said:
We plan to deliver current Spotware version to all brokers next week. We cannot provide a time estimate for the release of other performance optimizations.
Hi Spotware
Just a bit more information...
I watched my algos trade this evening and there were about 450 positions and 350 orders open. Every few hours I have to close the platform and open it again, because the platform would freeze and I can't do anything. Every time I notice that it has also disconnected together with the freezing, however the only way is to force close the platform and open it again. Anyways, I watched it trade ok and then a news release and volatility hits the market with a bang - the server seemed not to respond to the pending orders and it just disconnected again and froze. a Complete waste of time to trade with cAlgo like this. Anyways I hope you have found the issue and you are working on it as I would constantly monitor this thread for an update as this now becomes critical.
I have noticed that a lot of brokers advertise that you can run high frequency algorithms on ECN cAlgo, however I really would like to but if cAlgo struggles with a few hundred positions and a few hundred orders then I have my doubts...
Just a few questions...
Did you manage to reproduce this issue on your side?
Do you know what is causing this?
Lastly, thank you for all your hard work and for working to rectify this issue!
@jobenb
jobenb
01 Oct 2014, 01:08
RE: RE: RE:
AlexanderRC said:
jobenb said:
Just to confirm the limitation that we are dealing with here and to put it into perspective...My broker currently offers 64 currency pairs. If cTrader / cAlgo can only handle a maximum of 500 open orders / positions then that means I can only trade with about 7 - 8 orders / positions per currency pair. This is really limiting for traders since it is common to scale in and out of positions.
I sincerely hope that this issue is dealt with as soon as possible.
Thank you!!
Please vote for Modify volume of a position on vote.spotware.com. If the feature is implemented, you will be able to change the volume of the current position(s) instead of opening additional ones.
Sorry, but this does not resolve this issue. This issue is not about modifying volume.
It is about cAlgo not being able to handle the order load and thereby limiting the trader in how he / she can implement his / her strategies!
@jobenb
jobenb
30 Sep 2014, 17:03
RE:
jobenb said:
Spotware said:
Could you please let me know how far into the future this is planned as it is currently a real limitation?
We cannot provide a time estimate at the moment.
Also, one of my previous posts asked a question about a timeout for the client platform connecting to the server. Is this configurable and have you investigated whether that might be set too short considering the circumstances?
We have more complicated logic and it is not configurable by end users.
Hi Spotware
Just to confirm the limitation that we are dealing with here and to put it into perspective...
My broker currently offers 64 currency pairs. If cTrader / cAlgo can only handle a maximum of 500 open orders / positions then that means I can only trade with about 7 - 8 orders / positions per currency pair. This is really limiting for traders since it is common to scale in and out of positions.
I sincerely hope that this issue is dealt with as soon as possible.
Thank you!!
Dear Spotware
When will the performance improvements (implemented in Spotware cAlgo) be rolled out to the brokers? At least the latest Spotware cAlgo version is better than my broker's version, however it still needs urgent improvement with regards to this issue of high order load.
Thank you!
I look forward to the improvement and to hear from you. :-)
@jobenb
jobenb
19 Sep 2014, 19:11
RE:
Spotware said:
Could you please let me know how far into the future this is planned as it is currently a real limitation?
We cannot provide a time estimate at the moment.
Also, one of my previous posts asked a question about a timeout for the client platform connecting to the server. Is this configurable and have you investigated whether that might be set too short considering the circumstances?
We have more complicated logic and it is not configurable by end users.
Hi Spotware
Just to confirm the limitation that we are dealing with here and to put it into perspective...
My broker currently offers 64 currency pairs. If cTrader / cAlgo can only handle a maximum of 500 open orders / positions then that means I can only trade with about 7 - 8 orders / positions per currency pair. This is really limiting for traders since it is common to scale in and out of positions.
I sincerely hope that this issue is dealt with as soon as possible.
Thank you!!
@jobenb
jobenb
01 Nov 2014, 06:42 ( Updated at: 21 Dec 2023, 09:20 )
Update
jobenb said:
Hi Spotware
After I had to close and restart cAlgo due to complete unresponsiveness and loosing all the optimization work that has been done over the last 48 hours as a result, I tried it this time on 75% resources from the get go. Only 49 minutes into the optimization and I experienced everything mentioned above all over again.
This time the difference was that I did not change the resource allocation slider during runtime, but started it on 75%.
My PC CPU was only at 71% and MEMORY at 34% !
@jobenb