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Replies
Spotware
26 Apr 2016, 16:29
Dear Trader,
Let's say:
- Minimal allowed volume for GBPAUD is 0.1 lot
- e.g. Signal provider opens 0.1 lot of GBPAUD.
- Checkbox for "Force copy trades with minimal volume" was checked - Risk level of 20%.
- The expected position to be opened is 0.1 lot GBPAUD for the follower.
We kindly ask you to contact us at troubleshooting@spotware.com and provide us with more details, if you have any issues with the "Force copy trades with minimal volume" field.
@Spotware
Spotware
26 Apr 2016, 16:19
Dear Trader,
Please have a look a the API Programmers Guides. In addition, we would like to inform you that we do not provide coding assistance services. We more than happy to assist you with specific questions about cAlgo.API. You can contact one of our Partners or post a job in Development Jobs section for further coding assistance.
@Spotware
Spotware
26 Apr 2016, 16:18
( Updated at: 26 Apr 2016, 16:20 )
Dear Trader,
Please have a look a the API Programmers Guides. In addition, we would like to inform you that we do not provide coding assistance services. We more than happy to assist you with specific questions about cAlgo.API. You can contact one of our Partners or post a job in Development Jobs section for further coding assistance.
@Spotware
Spotware
26 Apr 2016, 16:14
Dear Trader,
Thank you for your suggestion. We will consider it. Additionally, you can post your ideas/suggestions to http://vote.spotware.com/
@Spotware
Spotware
26 Apr 2016, 16:11
Dear Trader,
1. Does cTRADER benefits from Multi-Core Processor ?
2. Does cTRADER benefit from Multi-Threading ?
Yes, it benefits.
3. using a cBOT which works on "onTICK" method, and assuming of getting hundreds of TICKs per second, how does the "onTICK" method executes. Does it will queue all "onTICK" methods and use Single-Core, Single-Thread or it will use what is available.
The will be triggered on each new tick that come after the new tick arrives in the Queue after the previous onTick method is finished, but it will consider all previous tick values and it uses single core.
We kindly ask you to check your cBot again and to avoid using unnecessary long loops on the onTick() Method of cBots or on the Calculate() Method of custom Indicators.
@Spotware
Spotware
25 Apr 2016, 17:50
Dear Trader,
We would like to inform you that we do not provide coding assistance services. We more than happy to assist you with specific questions about cAlgo.API. You can contact one of our Partners or post a job in Development Jobs section for further coding assistance.
@Spotware
Spotware
25 Apr 2016, 17:36
Dear Trader,
Currently, we don't provide users with the ability to load indicators the the higher time frame data on a lower time frame. We will consider providing it in the future. Stay tuned.
Additionally, you can post your ideas/suggestions to http://vote.spotware.com/
For your information, you could create a custom indicator to display the indicator output of higher time frames to charts of lower time frames, through cAlgo our algorithmic trading platform.
@Spotware
Spotware
25 Apr 2016, 17:18
Dear Trader,
Please have a look at the Workspaces section of our User support site.
@Spotware
Spotware
25 Apr 2016, 17:13
Dear Trader,
Currently, we don't provide users with the ability to access the data of the Market Sentiment. We will consider providing it in the future. Stay tuned.
Additionally, you can post your ideas/suggestions to http://vote.spotware.com/
@Spotware
Spotware
22 Apr 2016, 11:02
Dear Trader,
We do not provide coding assistance services. We more than glad to assist you with specific questions about cAlgo.API. You can contact one of our Partners or post a job in Development Jobs section for further coding assistance.
@Spotware
Spotware
22 Apr 2016, 10:40
Dear Trader,
We tried to reproduce your issue without success.
Could you please perform a clean installation of cTrader, by following the steps described in the Performing a clean installation of cTrader section of our User support site and try again?
@Spotware
Spotware
22 Apr 2016, 10:37
Dear Trader,
We don't provide users with the ability to offset orders in the way you described. We will consider providing it in the future. Stay tuned.
Additionally, you can post your ideas/suggestions to http://vote.spotware.com/
@Spotware
Spotware
22 Apr 2016, 10:11
Dear Trader,
Currently, we don't provide users with the ability to access market depth data. We will consider providing it in the future. Stay tuned.
Additionally, you can post your ideas/suggestions to http://vote.spotware.com/
@Spotware
Spotware
22 Apr 2016, 10:08
Dear Trader,
Please see the example for "Force copy trades with minimal volume" below:
Example
- Minimal allowed volume for EURUSD is 0.1 lot
- Risk level is 10%
- Signal Provider opens 0.2 lot EURUSD
- If the checkbox is unchecked, 0,02 lot EURUSD position is skipped for the follower.
- if the checkbox is checked, 0,1 lot EURUSD position is opened for the follower.
This example is also shown when you drag your cursor on the question mark next to the "Force copy trades with minimal volume" field.
@Spotware
Spotware
21 Apr 2016, 17:41
( Updated at: 21 Dec 2023, 09:20 )
Dear Traders,
Could you please send us the error message from the Event Viewer?
during install calgo any folder create in my document
@Nina Unfortunately, we are not sure we understand what you mean. Could you please rephrase your post?
In addition, could you please perform a clean installation of cAlgo/cTrader and try again? You can find the steps to perform a clean installation of cTrader at the Performing a clean installation of cTrader section of our User support site.
@Spotware
Spotware
26 Apr 2016, 16:46
Dear Trader,
Please take a look at the following article from Microsoft regarding NullReferenceExceptions: https://msdn.microsoft.com/en-us/library/system.nullreferenceexception(v=vs.110).aspx
Please note that we do not provide coding assistance services. We more than happy to assist you with specific questions about cAlgo.API. You also can contact one of our Partners or post a job in Development Jobs section for further coding assistance.
@Spotware