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16 Nov 2023, 07:42
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15 Nov 2023, 10:36
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Replies

Spotware
10 Jun 2015, 12:23

Dear Trader,

Thank you for your suggestion. We will consider adding customizable parameters for GA. Additionally you can post your ideas/suggestions to http://vote.spotware.com/


@Spotware

Spotware
10 Jun 2015, 12:15

Dear Traders,

Please note that there is no need in supporting slippage in limit orders because limit orders are always executed by the target price or better. We will consider your suggestion about stop limit orders (slippage for stop orders). Additionally you can vote for this idea in: http://vote.spotware.com/forums/229166-ideas-and-suggestions-for-ctrader-and-calgo/suggestions/5426469-slippage-tolerance-for-stop-limit-orders

 


@Spotware

Spotware
10 Jun 2015, 11:38

Dear Trader,

We recompiled the example and we do not get any compilation errors. Could you please provide more details regarding the issue?


@Spotware

Spotware
10 Jun 2015, 11:31

Dear Trader,

Many users upload their Indicators/cBots in cTDN. You can try to find the Indicator you are searching for in Indicators library. If you cannot find it there you can also contact one of our Partners for further help or post a job in Development Jobs section.


@Spotware

Spotware
10 Jun 2015, 11:23

Dear Traders,

Thank you for your suggestions. We will consider them. Additionally you can post your ideas/suggestions to http://vote.spotware.com/

 


@Spotware

Spotware
10 Jun 2015, 11:19

Dear Trader,

Indeed we store the details of the backtesting results for the best 20 passes only. However you can obtain the details of specific pass you would like to, by performing the following steps:

1) Click the Apply button on the specific pass. It will copy all pass settings to cBot instance and Backtesting tab.

2) Go to the Backtesting tab.

3) Click the Play button.

Backtesting will be performed based on the parameters of the pass. When backtesting is finished you will be able to analyse the results.

Regarding the drawdown filter we can recommend you to use a custom fitness function. More details can be found under the following link: http://help.spotware.com/calgo/cbots/optimization#optimization-criteria


@Spotware

Spotware
09 Jun 2015, 15:50

Dear Trader,

The version is already specified in the About window. Please check again and let us know if there is no version in your cTrader.


@Spotware

Spotware
09 Jun 2015, 15:45

Dear Trader,

Please contact your Broker regarding execution questions.


@Spotware

Spotware
09 Jun 2015, 15:34

Dear Trader,

Could you provide us the corresponding records from the journal tab?


@Spotware

Spotware
09 Jun 2015, 15:28

Dear Trader,

In cAlgo you can work only with managed code. Pointers are not allowed.


@Spotware

Spotware
09 Jun 2015, 15:23

We can recommend you to contact one of our Partners or post a job in Development Jobs section.


@Spotware

Spotware
09 Jun 2015, 15:20

Dear Trader,

The Positions.Count counts positions of the current account.

 


@Spotware

Spotware
09 Jun 2015, 15:15

Dear Traders,

Thank you for your suggestions. We will consider them. Additionally you can post your ideas/suggestions to http://vote.spotware.com/

 


@Spotware

Spotware
09 Jun 2015, 14:52

Dear Traders,

Now we are here to answer your questions. Please post them to the forum.


@Spotware

Spotware
09 Jun 2015, 14:48

Dear Traders,

Now we are here to answer your questions. Please post them to the forum.


@Spotware

Spotware
09 Jun 2015, 14:40

Dear Traders,

We are aware of this issue with the tick data backtesting. Our team is working on resolving this issue as soon as possible.

 

 

 


@Spotware

Spotware
09 Jun 2015, 14:25

Dear Trader,

cAlgo.API provides the ability to access to all open positions. Please look at the following example:

            foreach (var position in Positions)
            {
                Print("Position Id: ", position.Id);
            }

The above code prints all position Ids to the Log tab. You can adjust it in your cBot.


@Spotware

Spotware
04 May 2015, 11:04

Hello!

We're glad to inform you that the commissions issue was fixed and released this weekend. All missed commissions should be transferred to your Signal Provider's account.

Please check.

 

All further commissions will be fully transferred on regular nightly basis.

 

Sorry for inconvenience,

And thanks for your patience!

 

Spotware Team


@Spotware

Spotware
16 Apr 2015, 10:53

RE: MyFXBook: all my cTrader accounts 'Last Update Date' > 2 Days

BigStackBully said:

Hi guys,

MyFXBook: all my cTrader accounts (5 demo, 1 real) -- 'Last Update Date' > 2 Days. No error messages.

It is the 1st time that i have this problem.

I asked MyFXBook -- no answer until now. Do you have an idea how to fix it?

Thanks

 

Hello!

From our side we can see that some access tokens, generated for MyFxBook, are expired at the time and they don't refresh them. This might be the reason of the issue.

Please try to disconnect your account from MyFxBook and connect it again to regenerate the tokens. This should solve the problem if those expired tokens are really the reason.

Otherwise please contact MyFxBook support.


@Spotware

Spotware
09 Apr 2015, 17:19

Dear Trader,

Currently there is no such dispatching method in the API. We plan to add it in the future.

Well, the "poor man's way" of doing things would be to

queue up some action specs, and maybe pick items off the

queue for execution on a Timer tick

It is the only way for now.


@Spotware