PanagiotisCharalampous
21 May 2024, 09:01

RE: Same with me, no Algo on my Mobile App on iPhone

Kaspricci said: 

I have an Algo running in the cloud and when using my mobile app for the same account I don't see the Algo icon in the lower bar. App version 5.0.54493

Make sure your algos have been synchronized to the cloud and that you are using a Spotware account. This option is only available for Spotware demo accounts at the moment.

Best regards,

Panagiotis

PanagiotisCharalampous
21 May 2024, 08:58

Hi there,

cBots are not supported on cTrader Web.

Best regards,

Panagiotis

PanagiotisCharalampous
21 May 2024, 06:12

Hi there,

You can trade futures with cTrader as long as your broker offers them.

Best regards,

Panagiotis

PanagiotisCharalampous
21 May 2024, 06:10

RE: Market replay works abnormal

fayafsh said: 

Hello

     as shown in the picture,  after run some time market replay works stopped and indicators in the chart missing and there  is  no  response for the function buttons below .

Did you send troubleshooting report?

PanagiotisCharalampous
21 May 2024, 06:09

Hi Clark,

Yes you can use any .Net IDE you want.

Best regards,

Panagiotis 

PanagiotisCharalampous
21 May 2024, 06:06

Hi there,

Why don't you use backtesting?

Best regards,

Panagiotis

PanagiotisCharalampous
21 May 2024, 06:05

Hi all,

This will be added back in upcoming updates.

Best regards,

Panagiotis

PanagiotisCharalampous
21 May 2024, 06:04

Hi there,

Please provide more details regarding what the problem is. Please share screenshots or videos demonstrating what you are looking at.

Best regards,

Panagiotis

PanagiotisCharalampous
21 May 2024, 06:02

Dear trader,

Thank you for reporting this issue. Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

If you can also record a video demonstrating this issue, it would be helpful

Best regards,

Panagiotis

PanagiotisCharalampous
21 May 2024, 06:00

Hi lech,

Thanks but you have posted this all over the place. Please do not spam the forum.

Best regards,

Panagiotis

PanagiotisCharalampous
21 May 2024, 05:58

Hi Roger,

There is no similar feature in cTrader at the moment.

Best regards,

Panagiotis

PanagiotisCharalampous
21 May 2024, 05:57

Hi there,

SymbolName is just a string. You can replace it with any symbol name you wish e.g.

 ExecuteMarketOrder(tradeType, “EURUSD”, volume, "TP1");

Best regards,

Panagiotis

PanagiotisCharalampous
21 May 2024, 05:55

RE: RE: RE: Cbot on Cloud

sebastien.t said: 

sebastien.t said: 

Is it on Windows?

 

because I have the Mac app and I can't see any of those options.

 

Thank you

Good day,

 

could you revert please?

Hi there,

It is not available with cTrader for Mac at the moment. It will be available in v5.0.

Best regards,

Panagiotis

PanagiotisCharalampous
21 May 2024, 05:53

RE: RE: how do you start and stop calgo on mobile? it says we we can now do it, but after turning on the bot in Cloud, i dont see the option in mobile.

thetrendbott said: 

PanagiotisCharalampous said: 

Hi there,

If you go to the Algo tab in your mobile application, you should be able to see all your algos and start them.

Best regards,

Panagiotis

i have downloaded the latest app but I don’t see it 

Hi there,

It's here

Best regards,

Panagiotis

PanagiotisCharalampous
21 May 2024, 05:47

RE: RE: Problems with NEW cTrader version 5.0.21

Obiriec said: 

PanagiotisCharalampous said: 

Hi there,

Why don't I find the "Invite" section when I open "Public Settings"?

This will be available only in broker cTrader applications.

Thanks for the reply.

One doubt remains, I use these brokers:
TopFx, ICMarkets
They have not integrated this function into their cTrader and are stuck at version 4.x.xx
I deduce that I am forced to wait for them to also update the platform to version 5.x.xx

Alternatively, could you suggest a Broker that already supports this functionality and, above all, that manages Futures (such as DAX, FTSE MIB, DOW JONES, NASDAQ, etc)

I am very grateful for your reply

 

Hi there,

The update has been released only on cross broker cTrader for the moment. Brokers will be upgraded at a later time. 

Unfortunately I cannot provide broker suggestions. You need to do your own research and select based on your own needs.

Best regards,

Panagiotis

PanagiotisCharalampous
21 May 2024, 05:43

Hi all,

Thanks for your feedback, it has been forwarded to the product team.

Best regards,

Panagiotis

PanagiotisCharalampous
21 May 2024, 05:42

Hi there,

Thank you for reporting this issue. Unfortunately we were not able to reproduce this behavior. Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,

Panagiotis

PanagiotisCharalampous
20 May 2024, 10:02

Hi there,

Thank you for reporting this issue. We will resolve this in an upcoming update.

Best regards,

Panagiotis

PanagiotisCharalampous
20 May 2024, 08:11

Hi Semastien,

When you launch an instance, you will get the following options

Best regards,

Panagiotis

PanagiotisCharalampous
20 May 2024, 08:09

Hi there,

Can you share your indicator's code as well as the log created when you load is and the trade is missed?

Best regards,

Panagiotis