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Replies
PanagiotisCharalampous
17 May 2024, 05:26
Hi there,
It's not clear for me what you are doing and what is not working. Why don't you create one profile for each account and se the desired account as the last accessed for the specific profile? What does not work in this scenario?
Best regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
16 May 2024, 06:12
Hi there,
No cTrader broker accepts US citizens at the moment.
Best regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
16 May 2024, 06:10
RE: RE: RE: RE: RE: RE: RE: RE: RE: RE: RE: Connecting C-trader desktop to mongodb
said.moridi said:
said.moridi said:
Hi, sorry if I am not clear. My algo predicts price movement in a specific stock. Next 5, 15, 30 and 60 min. These data are continuesly updated in my database. What I am trying to do now is importing these 5 values and connect these 5 values to plot a line on the chart. The values refresh every 5 minutes.
So now that I made the connection work, i need to work on importing and plotting the data. Can you suggest an indicator that I can use the code off to modify for this purpose? I was thinking off the sma or ema.
@PanagiotisCharalampous
I don't have any suggestions, sorry
@PanagiotisCharalampous
PanagiotisCharalampous
16 May 2024, 06:09
Hi there,
Please provide more information about your issues.
Best regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
16 May 2024, 06:08
Hi there,
There is an Open API Python example here
https://github.com/spotware/OpenApiPy
Have a look
Best regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
16 May 2024, 06:06
RE: Select Compiler None
laurent.lacaze said:
Hi,
I have exactly the same issue. I deleted .Net-7 and install .Net-6 but cTrader doesn't detect it. I tried this because no product works (from cAlgo) on .Net-7 so I wanted to test with the v6.
I'm on Mac Sonoma 14.4.1 Intel and the last version of cTrader 4.8.907.
Any solution?
Thanks.
Laurent
Hi there,
Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.
Best regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
16 May 2024, 06:05
RE: your method seems not work
1179259534 said:
what's auth and what's trading account?
Hi there,
Your question is not clear. Can you pleas elaborate?
Best regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
16 May 2024, 06:03
Hi there,
At the moment this is not possible using the built in SuperTrend indicator.
Best regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
16 May 2024, 05:56
Hi there,
If the log messages capacity is not enough for you, you can consider printing the messages in your own custom log.
Best regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
16 May 2024, 05:49
Hi there,
Have a look at the documentation, start from the link below
https://help.ctrader.com/ctrader-automate/how-tos-index/
Best regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
16 May 2024, 05:46
Hi there,
The message you receive is clear. Your broker is blocking trading. Talk to your broker about this.
Best regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
16 May 2024, 05:45
RE: RE: RE: RE: Account Margin not resetting when backtesting bot
Phluxxed said:
PanagiotisCharalampous said:
Phluxxed said:
PanagiotisCharalampous said:
Hi there,
Please provide us with dates, cBot parameters and backtesting settings so that we can reproduce this behavior on backtesting. Also share some screenshots demonstrating these positions.
Best regards,
Panagiotis
Parameters are the default ones built into the bot as it's just an example and it's what I used to replicate. Back testing was a number of markets (forex, spot metals, spot indices, crypto, whatever else I tested it on) and dates are anything available in the range of 2013 - now that runs for longer than 100 trades. Tested on both 1m, the 2h and 15m charts I was testing on and tick data.
See below to show that the balance and equity is basically full but margin is more than the balance of the account:
And then you can see here the only position I have open is minimum lot size:
Thanks Vik,
We managed to reproduce the problem and it will be fixed in an upcoming update.
Best regards,
Panagiotis
Ah fantastic, glad to see it wasn't something I was doing! You got a rough timeframe on when that update may be?
Unfortunately we do not have a timeframe at the moment
@PanagiotisCharalampous
PanagiotisCharalampous
16 May 2024, 05:44
RE: RE: New Bot
serebryana3 said:
PanagiotisCharalampous said:
Hi there,
Can you record a video demonstrating the exact steps you are following to encounter this issue?
Best regards,
Panagiotis
Hi there,
Here is the link to video
Thanks
Can you share the code you are pasting?
@PanagiotisCharalampous
PanagiotisCharalampous
16 May 2024, 05:42
Hi there,
Swap rates are charged by brokers. Please talk to your broker regarding this matter.
Best regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
16 May 2024, 05:38
Hi there,
Can you please explain to us why you think it's wrong?
Best regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
16 May 2024, 05:37
RE: RE: RET_INVALID_DATA error
iranmanesh.s said:
PanagiotisCharalampous said:
Hi there,
There is a known issue with host names in cTrader Desktop. Try to get your host name from cTrader Web.
Best regards,
Panagiotis
I did try but still get the same error :-(
Are username and password correct? Did you try using the .Net example? Do you get the same issue?
@PanagiotisCharalampous
PanagiotisCharalampous
16 May 2024, 05:33
Hi there,
No there is no such option for traders.
Best regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
15 May 2024, 12:32
RE: RE: Account Margin not resetting when backtesting bot
Phluxxed said:
PanagiotisCharalampous said:
Hi there,
Please provide us with dates, cBot parameters and backtesting settings so that we can reproduce this behavior on backtesting. Also share some screenshots demonstrating these positions.
Best regards,
Panagiotis
Parameters are the default ones built into the bot as it's just an example and it's what I used to replicate. Back testing was a number of markets (forex, spot metals, spot indices, crypto, whatever else I tested it on) and dates are anything available in the range of 2013 - now that runs for longer than 100 trades. Tested on both 1m, the 2h and 15m charts I was testing on and tick data.
See below to show that the balance and equity is basically full but margin is more than the balance of the account:
And then you can see here the only position I have open is minimum lot size:
Thanks Vik,
We managed to reproduce the problem and it will be fixed in an upcoming update.
Best regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
15 May 2024, 07:38
RE: RE: RE: RE: RE: RE: RE: RE: RE: Issue in "Modifying" Positions/Pending Orders in Ctrader Desktop
sivajimarketwizard said:
PanagiotisCharalampous said:
sivajimarketwizard said:
Spotware said:
sivajimarketwizard said:
sivajimarketwizard said:
PanagiotisCharalampous said:
sivajimarketwizard said:
PanagiotisCharalampous said:
Hi there,
Can you share a screenshot demonstrating what you are looking at?
Best regards,
Panagiotis
When attempting to click on "Modify Position," there's no response or display. The same issue occurs when trying to click on "Modify Order" for Pending Orders. Overall, the "Modify" function isn't functioning.
Hi there,
Make sure the form does not open on an external display that has been disconnected. Try also restarting cTrader and your pc.
Best regards,
Panagiotis
I tried everything you mentioned. I've been facing the issue for 10 days. So, in between, I switched off my laptop many times. I don't think it's a problem with the PC. Also, I reinstalled cTrader. But still facing the same issue. Just don't know how to solve it. Desperately need help brother.
The issue is still not resolved.Kindly have a look at this.Hi there,
Can you please record a video demonstrating this happening? Also in the video, please show the Display Settings open showing that there is only one screen used by your computer.
Best regards,
Panagiotis
How can I send the video here related to the problem ? It is not accepting files from my PC and even Google drive link
Hi there,
If you have trouble sending a video, please send it to community@ctrader.com
Best regards,
Panagiotis
I have already sent them an email regarding the issue, but I have not received any reply.
Here is the screenshot
I urgently need assistance; I have been dealing with this issue for quite some time now.
Hi there,
Can you try closing cTrader, removing all contents from this folder and restart cTrader? Let me know if it resolves the problem.
c:\Users\user_name\AppData\Roaming\Spotware\
Best regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
17 May 2024, 05:28
Hi there,
You can consider assigning the job to a professional. You can find some below
https://ctrader.com/consultants
Best regards,
Panagiotis
@PanagiotisCharalampous