Replies

PanagiotisCharalampous
22 May 2024, 10:25

RE: RE: allow Algos to start cBots

driftingprogrammer said: 

PanagiotisCharalampous said: 

Hi there,

Documentation for this feature will be added soon.

Best regards,

Panagiotis

Hi,

I am desperately wanting to use this feature to stop my purchased cbots before close of market and restarting them after few hours to escape the couple of hours when the spread is too high.

Is the API that enables a cbot to start stop other cbots documented in the API documentation. Please let us know so we can start using this feature.

 

Thanks in advance.

Here is a short example on how to start a cBot

            var robot = ChartRobots.Add("Sample Break Even", "", 1,1);      
            robot.Start();

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
22 May 2024, 07:29

RE: RE: RE: RE: Market replay works abnormal

fayafsh said: 

fayafsh said: 

PanagiotisCharalampous said: 

fayafsh said: 

Hello

     as shown in the picture,  after run some time market replay works stopped and indicators in the chart missing and there  is  no  response for the function buttons below .

Did you send troubleshooting report?

yes ,i did yet.

excactly ,market replay stopped when  kick the reverse positong button .

Thank you, we managed to reproduce the issue and we will fix it in an upcoming update


@PanagiotisCharalampous

PanagiotisCharalampous
22 May 2024, 07:19

Hi cTrader Guru,

We will fix the cTrader ID issue in an update. However note that internet connectivity is not allowed for cloud cBots, you should consider this in case your licensing system needs this.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
22 May 2024, 07:07

Hi there,

We have received the troubleshooting information and we will fix this in an upcoming hotfix.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
22 May 2024, 05:34

RE: Using files on cloud

Clark22 said: 

Hi,

I'm also interested in this topic. Where can I put my files so that they get synchronized to the cloud as part of my release?

 

Cheers,

Clark

This is not possible at the moment. Only the cBot executable is synchronized to the cloud.


@PanagiotisCharalampous

PanagiotisCharalampous
22 May 2024, 05:26

RE: RE: 5.0.21

wcgrima said: 

PanagiotisCharalampous said: 

Dear Wayne,

Thank you for reporting this issue. Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,

Panagiotis


 Yes I have aready done so and have not had a response for a while so I posted here on the forum. 

 

Did you paste a link to this discussion inside the text box before you submit it?


@PanagiotisCharalampous

PanagiotisCharalampous
22 May 2024, 05:21

Hi there,

Can you share the indicator code so that we can reproduce this behavior?

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
21 May 2024, 14:24

RE: RE: RE: cBot problems on MacBook + Parallels + Windows 11

ctd8172 said: 

PanagiotisCharalampous said: 

ctd8172 said: 

HI - having this problem as described, have tried the solution of installing the 3 dotnet versions and editing the PATH, didn't help.

Just checking in really in case there are any developments - I really need to be able to run backtests from my Mac.

Thanks all.

Hi there, 

This scenario is not supported for cTrader. If you want to use backtesting, at the moment you can do it by using cTrader on Windows.

Best regards,

Panagiotis

thank you - I do understand the Mac version of cTrader doesn't support backtesting. What I'm trying to do is work out why I can't use the Windows version with Parallels to do that. 

Windows on Parallels is not supported either.


@PanagiotisCharalampous

PanagiotisCharalampous
21 May 2024, 12:41

Dear Wayne,

Thank you for reporting this issue. Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,

Panagiotis


 


@PanagiotisCharalampous

PanagiotisCharalampous
21 May 2024, 12:39

RE: RE: RE: Same with me, no Algo on my Mobile App on iPhone

Kaspricci said: 

PanagiotisCharalampous said: 

Kaspricci said: 

I have an Algo running in the cloud and when using my mobile app for the same account I don't see the Algo icon in the lower bar. App version 5.0.54493

Make sure your algos have been synchronized to the cloud and that you are using a Spotware account. This option is only available for Spotware demo accounts at the moment.

Best regards,

Panagiotis

Ok. Understood. I am using a live account from FP markets. So it won’t work for this account. What a pity. 

Hi there,

If you use a Spotware on the application you will see the Algo option. Then when you start the cBot, you will be able to select which account the cBot needs to run on.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
21 May 2024, 12:37

RE: cBot problems on MacBook + Parallels + Windows 11

ctd8172 said: 

HI - having this problem as described, have tried the solution of installing the 3 dotnet versions and editing the PATH, didn't help.

Just checking in really in case there are any developments - I really need to be able to run backtests from my Mac.

Thanks all.

Hi there, 

This scenario is not supported for cTrader. If you want to use backtesting, at the moment you can do it by using cTrader on Windows.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
21 May 2024, 12:31

Hi Shares4UsDevelopment, 

It looks like an issue.  Could you please send us some troubleshooting information ? Please paste a link to this discussion inside the text box before you submit it.

Best regards,

Panagiotis


 


@PanagiotisCharalampous

PanagiotisCharalampous
21 May 2024, 11:31

RE: RE: Can I debug with VSCode?

Clark22 said: 

PanagiotisCharalampous said: 

Hi Clark,

Yes you can use any .Net IDE you want.

Best regards,

Panagiotis 

Why doesn't the Attach debugger window open please? I'm following the VS example exactly, but with VSCode. 

Breakpoints set (Yes).

Building debug version (yes, confirmed).

Launch command reached according to logging when it runs. (Yes).

But the pop window doesn't show to choose and attach the debugger prior to the bot starting.
Is there another procedure to do with VSCode?

 

Cheers,

Clark

Hi Clark,

Read below how you can use Visual Code for debugging

https://code.visualstudio.com/docs/csharp/debugging#_attaching-to-a-process

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
21 May 2024, 11:04

Hi there,

Which risk reward tool are you referring to?

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
21 May 2024, 11:02

Hi Lisa,

Thank you for reporting this issue. We managed to reproduce it and we will fix it in an upcoming release.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
21 May 2024, 11:01

RE: RE: Verson 5.0.21 issues, indicators keep disappearing randomly

ctid3999979 said: 

PanagiotisCharalampous said: 

Dear trader,

Thank you for reporting this issue. Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

If you can also record a video demonstrating this issue, it would be helpful

Best regards,

Panagiotis


 

I'm also having this issue. Indicators initially get displayed, then after a few minutes the disappear. As you can see in the screenshot, there is meant to be an EMA and Stochastic, but neither are displayed. Only started happening with 5.0.21

Hi there,

Please follow my suggestion above and provide us with more information.


@PanagiotisCharalampous

PanagiotisCharalampous
21 May 2024, 11:00

RE: RE: web cBot with graphical interface

prihod007 said: 

PanagiotisCharalampous said: 

Hi there,

cBots are not supported on cTrader Web.

Best regards,

Panagiotis
 



are you sure? and what is this in the new 5.0 version?
 

This is for cloud execution. You can read more below

https://help.ctrader.com/ctrader-algo/synchronisation/


@PanagiotisCharalampous

PanagiotisCharalampous
21 May 2024, 10:54

RE: RE: My backTest chart is missing a day

Clark22 said: 

PanagiotisCharalampous said: 

Hi there,

Can you please let us know your broker? Also try cleaning your backtesting cache in C:\Users\user\AppData\Roaming\Broker cTrader\BacktestingCache

Best regards,

Panagiotis

Hi Panagiotis,

Did you succeed in reproducing the problem?

 

Cheers,

Clark

Unfortunately no. We do not have access to the specific symbol. Please contact your broker for further investigation


@PanagiotisCharalampous

PanagiotisCharalampous
21 May 2024, 09:02

Hi there,

This is a known issue and will be fixed soon.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
21 May 2024, 09:01

RE: Same with me, no Algo on my Mobile App on iPhone

Kaspricci said: 

I have an Algo running in the cloud and when using my mobile app for the same account I don't see the Algo icon in the lower bar. App version 5.0.54493

Make sure your algos have been synchronized to the cloud and that you are using a Spotware account. This option is only available for Spotware demo accounts at the moment.

Best regards,

Panagiotis


@PanagiotisCharalampous