PanagiotisCharalampous
03 May 2022, 08:31

Hi pabloar9610,

You cannot copy directly into a demo account using cTrader Copy. Copying takes place using subaccounts. If you are looking into copying trades between accounts, you can consider services like cMAM.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
03 May 2022, 08:27

Hi both,

Thanks, our teams are investigating this.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
02 May 2022, 14:06

Hi top1fx,

Can you please explain what do you mean when you say your strategy is not "showing up as chart"? Which chart are you refering to?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
02 May 2022, 14:04

RE:

Hi there,

Can you please provide more info about your problem? Could you share a short video demonstrating the problem? We will also need to know your broker and your account number.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
02 May 2022, 09:36

Hi Paolo,

Can you please send us some troubleshooting info regarding this matter? The next time this happens, please press Ctrl+Alt+Shift+T, paste the link to this thread in the text box that will appear and press Submit.. If you can also share some screenshots that would be helpful.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
02 May 2022, 08:12 ( Updated at: 02 May 2022, 08:13 )

Hi Myfxwork,

Please use Partners Posts topic to advertise your strategies.

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Panagiotis 

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PanagiotisCharalampous
29 Apr 2022, 16:41

Hi roan.is,

Please provide more information regarding why you think Heikin Ashi candles are not accurate.

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Panagiotis 

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PanagiotisCharalampous
29 Apr 2022, 08:24

Hi HoangHiepp,

Please use Partners Posts section for advertising strategies. We will delete this soon.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
29 Apr 2022, 08:08

Hi Trade4win,

Please use Partners Posts section for advertising strategies. We will delete this soon.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
28 Apr 2022, 16:14

Hi mkanta,

Is it this one?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
28 Apr 2022, 14:46

Hi hamirady60,

No that is not possible. You need to use cTrader Desktop for your cBots.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
28 Apr 2022, 07:59

Hi mtrademg,

Can you send us some troubleshooting info the next time this happens? To do so, press Ctrl+Alt+Shift+T, paste the link to this discussion in the text box that will appear and press Submit.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
28 Apr 2022, 07:54

Hi drewisdad,

Unfortunately you cannot save optimization settings at the moment.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
27 Apr 2022, 11:58

Hi tenelparkel,

The performance fee is calculated from the equity at the moment the fee is realized. Read more here.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
27 Apr 2022, 08:00

Hi tenelparkel,

Can you please provide us with the relevant link?

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Panagiotis 

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PanagiotisCharalampous
18 Apr 2022, 08:50

Hi cheewei8833,

Suggestions should be posted in the Suggestions section of the forum so that the product teams can track them.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
18 Apr 2022, 08:47

Hi thienluan1110,

Unfortunately there is no way to stop this at the moment, however a chart refreshing every 10 mins is not normal. Charts refresh only after disconnections. Is your internet connection stable or does it reconnect every few minutes?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Apr 2022, 10:55

Hi bigswainiyke,

cTrader is offered for free to traders hence brokers need to become clients of cTrader and pay for the service.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Apr 2022, 08:50

Hi all,

It seems that some antivirus programs do not like cTrader's new installation. Our team is investigating this. 

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Apr 2022, 12:51

Hi danilocapp,

The mathematics of the ROI are correct. We have to keep the same way of calculating ROI for all accounts. Fortunately cTrader Copy offers you all the necessary info to figure out if somebody started with a small account. 

Best Regards,

Panagiotis 

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