PanagiotisCharalampous
05 Jul 2022, 11:49

Hi trading1,

Can you try sending us troubleshooting information? If not, then please try to record a video demonstrating this and send it to us.

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Panagiotis 

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PanagiotisCharalampous
01 Jul 2022, 16:22

RE:

Hi lebaruch,

Amazing, let us know if anything else.

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Panagiotis 

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PanagiotisCharalampous
01 Jul 2022, 15:16

Hi m.rafi7722,

It seems you are comparing Balance and Equity drawdown, which is wrong. They are different values.

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Panagiotis 

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PanagiotisCharalampous
01 Jul 2022, 15:14

Hi lebaruch,

Is it possible to demonstrate this behavior with a video?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
01 Jul 2022, 15:10

Hi dm1988air,

Please send us some troubleshooting information so that we can check this.

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Panagiotis 

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PanagiotisCharalampous
01 Jul 2022, 08:57

Hi yuval.ein,

No it is not.

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Panagiotis 

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PanagiotisCharalampous
01 Jul 2022, 08:54

Hi tuanpham1208,

The message prompts you to contact your broker. Did you?

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Panagiotis 

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PanagiotisCharalampous
30 Jun 2022, 15:26

Hi vs6900240,

You need to contact FxPro regarding this.

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Panagiotis 

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PanagiotisCharalampous
30 Jun 2022, 08:13

Hi MongolTrader,

Here is an example on how to get only the positions of the symbol the cBot is currently working on

using System;
using System.Collections.Generic;
using System.Linq;
using System.Text;
using cAlgo.API;
using cAlgo.API.Collections;
using cAlgo.API.Indicators;
using cAlgo.API.Internals;

namespace cAlgo.Robots
{
    [Robot(AccessRights = AccessRights.None)]
    public class NewcBot : Robot
    {
        [Parameter(DefaultValue = "Hello world!")]
        public string Message { get; set; }

        protected override void OnStart()
        {
            // To learn more about cTrader Automate visit our Help Center:
            // https://help.ctrader.com/ctrader-automate

            Print(Message);
        }

        protected override void OnTick()
        {
            // Handle price updates here
            foreach (var position in Positions.Where(p => p.SymbolName == SymbolName))
            {
                
            }
        }

        protected override void OnStop()
        {
            // Handle cBot stop here
        }
    }
}

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Panagiotis 

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PanagiotisCharalampous
29 Jun 2022, 09:28

Hi MongolTrader,

What exact sample do you need?

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Panagiotis 

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PanagiotisCharalampous
29 Jun 2022, 09:27

Hi mr.Gekko,

If you are looking to connect to your follower's account, you cannot do this through APIs.

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Panagiotis 

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PanagiotisCharalampous
29 Jun 2022, 09:24

Hi vs6900240,

What is prohibiting you from creating a demo account? Did you contact your broker?

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Panagiotis 

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PanagiotisCharalampous
29 Jun 2022, 09:23

Hi zakarisaad,

No it does not. You need to run a cBot from the desktop app to achieve this.

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Panagiotis 

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PanagiotisCharalampous
28 Jun 2022, 14:28

Dear matthewgrayiveta,

Thanks but unfortunately we cannot reproduce it. Can you please share your cBot's code?

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Panagiotis 

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PanagiotisCharalampous
28 Jun 2022, 10:03

Dear matthewgrayiveta,

Thanks for posting your issue. Can you please share exact steps to reproduce this behavior? We need

1. cBot code
2. Optimization parameters
3. Optimization dates

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Panagiotis 

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PanagiotisCharalampous
27 Jun 2022, 16:43

Hi rafaelpierre,

Unfortunately we cannot identify the cause of the error without having access to the source code that has triggered it.

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Panagiotis 

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PanagiotisCharalampous
27 Jun 2022, 15:52

RE: Error code

Hi rafaelpierre,

Our team has received the error and they are checking.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
27 Jun 2022, 12:41

Hi mh17462,

It seems like an issue with your broker's price feed that does not allow renko charts to be drawn. You should contact your broker to check this.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
27 Jun 2022, 12:29

Hi MongolTrader,

My problem is my bot only use label and it can't identify which symbol work with. 

Why not? You can use SymbolName property to check the symbol the cBot is running on.

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Panagiotis 

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PanagiotisCharalampous
27 Jun 2022, 12:27

Hi rafaelpierre,

Please share your indicator code so that we can check.

Best Regards,

Panagiotis 

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