PanagiotisCharalampous
11 May 2022, 09:48

Hi SonnyAD,

Please follow the steps below and let me know if they resolve your issue

1. Go to Windows Settings > Region
2. Set Regional Format to English (United States)

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

PanagiotisCharalampous
11 May 2022, 09:13

Hi SonnyAD,

Thanks for reporting this exception. Our team will investigate it and we will update you.

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

PanagiotisCharalampous
10 May 2022, 14:05

Hi Myfxwork,

I just checked anfd the results seem up to date.

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

PanagiotisCharalampous
09 May 2022, 14:30

Hi gh.abdel.igf,

Depth of Market is provided by the broker. Please contact your broker regaridng this.

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

PanagiotisCharalampous
09 May 2022, 09:00

Hi hasstrader,

You can open a new chart even if a cBot is running.

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

PanagiotisCharalampous
09 May 2022, 08:52

Hi bruceb,

Please send us some troubleshooting information the next time this happens so that we can investigate further.

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

PanagiotisCharalampous
09 May 2022, 08:49

Hi Myfxwork,

I just checked and the stats seem ok to me. Can you please check if this is still an issue?

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

PanagiotisCharalampous
09 May 2022, 08:47

Hi Myfxwork,

Can you please tell us the name of your strategy so that we can investigate?

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

PanagiotisCharalampous
09 May 2022, 08:45

Hi hasstrader,

Indeed advanced protection works only for open positions.

However regarding

now if you have place a trade using a CBot how are you supposed to keep moniroring other pairs and trades and stuff..

In cTrader you can open as much charts as you want so if the cBot locks the one that needs to operate on, this should cause you any problems in monitorng the market. 

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

PanagiotisCharalampous
06 May 2022, 10:27

Hi Andi21,

Please post your questions in the relevant topic.

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

PanagiotisCharalampous
06 May 2022, 07:50

Hi jmmslagter

1. Please use the correct topic to post your problem
2. Please share more information like the cBot's code and steps to reporduce the problem

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

PanagiotisCharalampous
06 May 2022, 07:48

Hi Astroke,

Please use the Suggestions section for your suggestions.

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

PanagiotisCharalampous
05 May 2022, 16:38

Hi yuval.ein,

We are considering this but not for the next few releases.

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

PanagiotisCharalampous
05 May 2022, 12:34

Hi Marin0ss,

Thanks for letting us know.

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

PanagiotisCharalampous
05 May 2022, 11:39

Hi roan.is,

Can you check now?

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

PanagiotisCharalampous
05 May 2022, 08:01

Hi yuval.ein,

No this is not possible at the moment.

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

PanagiotisCharalampous
04 May 2022, 08:18

Hi odine_86,

I don't know who your broker is as there are dozens of brokers using cTrader. You should know based on the platform you use. If you can post a full screenshot of your cTrader, I can advise.

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

PanagiotisCharalampous
04 May 2022, 08:14

Hi roan.is,

The team has identified the issue and it will be fixed soon. Thanks for reporting.

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

PanagiotisCharalampous
03 May 2022, 11:34

Hi luksa.seremet,

Commissions on demo accounts are configured by the brokers. Traders cannot change them.

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

PanagiotisCharalampous
03 May 2022, 11:01

Hi odine_86,

Please contact your broker regarding this matter.

Best Regards,

Panagiotis 

Join us on Telegram and Facebook