PanagiotisCharalampous
13 Apr 2022, 10:24 ( Updated at: 13 Apr 2022, 10:25 )

Hi danilocapp,

Deposits and withdrawals are not included in the ROI calculation. Here is the formula.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Apr 2022, 08:44

Hi WiseTrader,

You can read more about the rank here.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
08 Apr 2022, 09:27

Hi there,

Can you please post in English?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
07 Apr 2022, 08:21

Hi philippe.ross.97,

Check this thread, it might be helpful.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
04 Apr 2022, 16:34

Hi crou,

We do not have a specific date at the moment since we are still testing the platform.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
04 Apr 2022, 16:33

Hi sirinath,

Please create a separate thread and provide some more information about your issues please like screenshots and steps to reproduce.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
30 Mar 2022, 14:28

Hi TheMC,

Can you please advise the following?

1. Your broker

2. Your OS (version and 32 or 64 bits)

Best Regards,

Panagiotis 

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PanagiotisCharalampous
30 Mar 2022, 09:54

Hi cumpac21,

Please click on Chiudi and post here the log of the issue.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
30 Mar 2022, 08:54

Hi cumpac21,

Any chance we gan get this message in English? In the meanwhile, please try a clean installation.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
30 Mar 2022, 08:51 ( Updated at: 30 Mar 2022, 08:52 )

Hi mmonjardino,

There is no Mac version available. In order to use cTrader Desktop on Mac, you will need to use a virtualization solution like Parallels

Best Regards,

Panagiotis 

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PanagiotisCharalampous
28 Mar 2022, 12:09

Hi kygt99,

May I know is the current high-water mark 120 - 40 = 80 or is the current high-water mark equals to the current equity which is 66.

The current HWM will be 80.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
28 Mar 2022, 11:42

Hi shikuagnes21,

Please make sure that F11 is assigned in the Hotkeys section for Toggle Full Screen

Also make sure that you press the Fn key in case this is needed.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
28 Mar 2022, 11:18

Hi kygt99,

There is no limit in followers at the moment.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
28 Mar 2022, 11:09

Hi shikuagnes21,

Did you send troubleshooting information? Also, can you try a clean installation?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
28 Mar 2022, 10:57

Hi douglascvas,

For Buy positions stop loss is calculated from the ask price and for Sell positions from the bid price. What you see is correct.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
28 Mar 2022, 10:28

Hi shikuagnes21,

Please provide us the following information

1. The exact steps you follow to reproduce this behavior.
2. Troubleshooting information. Press Ctrl+Alt+Shift+T inside cTrader, paste a link to this discussion inside the desktop and press submit.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
28 Mar 2022, 09:22

Hi radsit,

These features are not available as built in features of cTrader but you can find custom Indicators and cBots that implement them. 

Best Regards,

Panagiotis 

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PanagiotisCharalampous
24 Mar 2022, 08:44

Hi TaoCTID,

Equity based stop loss is triggered after the following account's equity falls below a predefined level.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
23 Mar 2022, 09:08

Hi ncel01,

Unfortunately I do not read Portuguese (If my guess is correct). But yet, it could be a memory issue as well. If your cBots consume too much memory, this could happen.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
23 Mar 2022, 09:01

Hi TaoCTID,

We cannot know what each strategy provider does. However, if you need to protect your account, you can use your own equity based stop loss.

Best Regards,

Panagiotis 

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