Topics
Replies
PanagiotisCharalampous
06 Oct 2021, 08:43
Hi anthonisdamascena,
Please send us some troubleshooting information the next time this happens. To do so press Ctrl+Alt+Shift+T, paste a link to this discussion in the textbox that will appear and press Submit.
Best Regards,
Panagiotis
Join us on Telegram and Facebook
@PanagiotisCharalampous
PanagiotisCharalampous
06 Oct 2021, 08:41
Hi ramon_Z_77,
Performance fees were paid on the 01/10. The statement you provided starts from 02/10.
Best Regards,
Panagiotis
Join us on Telegram and Facebook
@PanagiotisCharalampous
PanagiotisCharalampous
06 Oct 2021, 08:36
Hi K2Team,
We do not plan to release the formula in order to preserve the integrity of the ranking.
Best Regards,
Panagiotis
Join us on Telegram and Facebook
@PanagiotisCharalampous
PanagiotisCharalampous
05 Oct 2021, 16:19
Hi greyr8trader1,
Just to summarize our Telegram discussion, the difference is marginal and it can be attributed to the difference in price feeds.
Best Regards,
Panagiotis
Join us on Telegram and Facebook
@PanagiotisCharalampous
PanagiotisCharalampous
05 Oct 2021, 12:13
Hi ramon_Z_77,
We checked your issue. The positions were closed due to the fact that fees were withdrawn from your account, causing an equity to equity recalculation which resulted in partially closing some positions.
Best Regards,
Panagiotis
Join us on Telegram and Facebook
@PanagiotisCharalampous
PanagiotisCharalampous
05 Oct 2021, 08:08
Hi Vitali,
You can scroll the chart and see the volume.
Best Regards,
Panagiotis
Join us on Telegram and Facebook
@PanagiotisCharalampous
PanagiotisCharalampous
05 Oct 2021, 08:05
Hi ramon_Z_77,
Please provide us with your account number and broker.
Best Regards,
Panagiotis
Join us on Telegram and Facebook
@PanagiotisCharalampous
PanagiotisCharalampous
04 Oct 2021, 12:11
Hi AdLim,
We managed to reproduce the problem. It will be fixed in the next update of your cTrader Desktop application.
Best Regards,
Panagiotis
Join us on Telegram and Facebook
@PanagiotisCharalampous
PanagiotisCharalampous
04 Oct 2021, 12:03
Hi lukhanyomichaelzweni,
Please post this in the relevant section of the forum. This section is for suggestions only.
Best Regards,
Panagiotis
Join us on Telegram and Facebook
@PanagiotisCharalampous
PanagiotisCharalampous
04 Oct 2021, 10:06
Hi AdLim,
We have received the troubleshooting information and our team is investigating the issue.
Best Regards,
Panagiotis
Join us on Telegram and Facebook
@PanagiotisCharalampous
PanagiotisCharalampous
04 Oct 2021, 09:33
Hi AdLim,
Can you please send us some troubleshooting information the next time this happens? To do so, please press Ctrl+Alt+Shift+T, paste the link to the forum thread inside the text box and press Submit.
Best Regards,
Panagiotis
Join us on Telegram and Facebook
@PanagiotisCharalampous
PanagiotisCharalampous
04 Oct 2021, 08:24
Hi focusONanalysis,
Can you please provide more information about this? Which thread are you referring to and to which email address are you trying to send a confirmation email? Did you check your spam folder?
Best Regards,
Panagiotis
Join us on Telegram and Facebook
@PanagiotisCharalampous
PanagiotisCharalampous
04 Oct 2021, 08:16
Hi azhani.ali,
Yes it is. This appears only for brokers which have Dealing Desk enabled.
Best Regards,
Panagiotis
Join us on Telegram and Facebook
@PanagiotisCharalampous
PanagiotisCharalampous
04 Oct 2021, 08:12
Hi finbrotrading,
Deposits and withdrawals do not affect ROI. You can read how ROI is calculated here.
Best Regards,
Panagiotis
Join us on Telegram and Facebook
@PanagiotisCharalampous
PanagiotisCharalampous
29 Sep 2021, 11:13
Hi pawlaktom+icmarket,
There are many reasons that can cause discrepancies between strategy and follower trading results. See some below
- The entry and exit prices of your positions differ to those of the Strategy Provider.
- The size of your positions differ to those of the Strategy Provider.
- The commissions you pay to your broker differ to those of the Strategy Provider.
In your case, it is clear that entry and exit prices are different.
Best Regards,
Panagiotis
Join us on Telegram and Facebook
@PanagiotisCharalampous
PanagiotisCharalampous
29 Sep 2021, 11:08
Hi demozi2K17,
Check this indicator.
Best Regards,
Panagiotis
Join us on Telegram and Facebook
@PanagiotisCharalampous
PanagiotisCharalampous
28 Sep 2021, 08:28
Hi akudzmanas,
There are several tasks taking place at the end of the backtest. Feel free to send the relevant info at community@spotware.com
Best Regards,
Panagiotis
Join us on Telegram and Facebook
@PanagiotisCharalampous
PanagiotisCharalampous
28 Sep 2021, 08:26
Hi andywhitehi,
I am referring to the broker you use when you get this message.
Best Regards,
Panagiotis
Join us on Telegram and Facebook
@PanagiotisCharalampous
PanagiotisCharalampous
27 Sep 2021, 14:14
Hi ctid386599,
I don't understand what do you mean when you say "as accurate as". There is only one closing value for a bar and it is correct.
Regarding the code you posted, I don't really understand it's purpose.
Best Regards,
Panagiotis
Join us on Telegram and Facebook
@PanagiotisCharalampous
PanagiotisCharalampous
06 Oct 2021, 08:58
Hi K2Team,
Releasing the formula will open the doors to manipulation. Does Google release their ranking algorithm anywhere?
Best Regards,
Panagiotis
Join us on Telegram and Facebook
@PanagiotisCharalampous