PanagiotisCharalampous
11 Mar 2024, 07:43

RE: RE: Does CBots working in demo mode?

ampheee1337 said: 

PanagiotisCharalampous said: 

Hi there,

They do. What do you expect to happen here?

Best regards,

Panagiotis

Hello

I expect to see message Hello world! in logs tab. Cbot running, but logs tab absolutely clear )

Hi there,

It worked fine for me 

Best regards,

Panagiotis

PanagiotisCharalampous
08 Mar 2024, 08:47

RE: RE: RE: Converting to deposit currency

ctid4921325 said: 

In the meantime, does any one know the easiest way to get the exchange rate between quote currency and deposit currency so I can do my own calc and not get blocked by asset converter?

 

 

Hi there,

The issue was reproduced and will be fixed in an upcoming update.

Best regards,

Panagiotis

PanagiotisCharalampous
08 Mar 2024, 08:46

Hi there,

You can assign this job to a professional. See a list below

https://ctrader.com/consultants

Best regards,

Panagiotis

PanagiotisCharalampous
08 Mar 2024, 08:44

Hi there,

You can assign this job to a professional. See a list below

https://ctrader.com/consultants

Best regards,

Panagiotis

PanagiotisCharalampous
08 Mar 2024, 08:43

Hi there,

No it is not. You need to minimize the messages you print in the log.

Best regards,

Panagiotis

PanagiotisCharalampous
08 Mar 2024, 08:42

Hi there,

Please share the complete cBot code that generate this message.

Best regards,

Panagiotis

PanagiotisCharalampous
08 Mar 2024, 08:40

Hi there,

The next time this happens, please send us some troubleshooting information by tapping seven times on the logo in the main menu.

Best regards,

Panagiotis

PanagiotisCharalampous
08 Mar 2024, 08:38

Hi there,

Unfortunately I cannot make it simpler. The stop loss has no relation with any P&L, it is only related to the price level.

Best regards,

Panagiotis

PanagiotisCharalampous
08 Mar 2024, 08:36

Hi there,

There is no such tool available at the moment.

Best regards,

Panagiotis

PanagiotisCharalampous
08 Mar 2024, 08:34

Hi there,

They do. What do you expect to happen here?

Best regards,

Panagiotis

PanagiotisCharalampous
08 Mar 2024, 08:34

Hi there,

Your question is not very clear. Can you rephrase it?

Best regards,

Panagiotis

PanagiotisCharalampous
08 Mar 2024, 08:14

Hi there,

Can you still reproduce this issue? If yes, please record a video that demonstrates all the steps you take to reproduce the problem and send it to us.

Best regards,

Panagiotis

PanagiotisCharalampous
07 Mar 2024, 07:38

Hi there,

No there isn't. You can create a custom panel on the chart that would allow you to modify variables in real time.

Best regards,

Panagiotis

PanagiotisCharalampous
07 Mar 2024, 07:37

Hi there,

Can you please record a video demonstrating this issue?

Best regards

PanagiotisCharalampous
07 Mar 2024, 07:36

RE: RE: RE: RE: RE: RE: RE: RE: IndicatorArea problem

Amin.fx said: 

PanagiotisCharalampous said: 

 

Thank you, it has been forwarded to the product team

 

I installed the previous version of the program (4.1) from the help centre. In this version, there was no problem in running the indicator.
In version 4.8, running the indicator is accompanied by a lot of lag. But in version 4.1, the indicator opens very quickly and has no lag. In general, the speed of the software is much higher than version 4.8.
Are these problems that I mentioned above only related to my system? Does it mean that problems can be solved by installing a specific file?
Or is the problem with the new version?

Best regards

Hi Amin,

It looks like a bug in the newer version.

Best regards,

Panagiotis

PanagiotisCharalampous
07 Mar 2024, 07:33

RE: RE: Trade-History on Charts

fufu369 said: 

PanagiotisCharalampous said: 

Hi there,

Unfortunately we cannot provide delivery dates.

Best regards,

Panagiotis

GM

 

i understand this. the important things are the informations about the recent and upcoming updates and plans.

what about the Trade history on the charts and Timeframe buttons for example?

 

 

Unfortunately I cannot provide any specific info at the moment

PanagiotisCharalampous
07 Mar 2024, 07:32

Hi there, 

You cannot define a stop loss giving a P&L value. The stop loss is always set at a specific price level and it is triggered when the price reaches that level, regardless the position's P&L. You can see the stop loss price level on your chart.

Best regards,

Panagiotis

PanagiotisCharalampous
06 Mar 2024, 14:08

Hi there,

Stop loss is irrelevant to the P&L. It's triggered at the defined price level.

Best regards,

Panagiotis

PanagiotisCharalampous
06 Mar 2024, 14:07

Hi there,

Applications are independent from each other. You need to change this in cTrader for Mac as well.

Best regards,

Panagiotis

PanagiotisCharalampous
06 Mar 2024, 14:06

RE: RE: Charts for NASDAQ and Other Index' are missing and completely offline from 8pm GMT to 7am GMT.

lewisastbury said: 

Hey Panagiotis, 

Thanks for the response. 

My Prop Firm has said this isn't an issue others have faced, which is a good sign.

 

However the examples and pictures I gave you had no connection to any Prop Firm or Broker as I created the Demo directly in the cTrader software. (Top right corner)

Are these market hours and vwap fills normal for a demo account created directly in the cTrader software? 

 

Thanks,

 

Lewis Astbury

 

Hi Lewis,

Demo accounts are only for demonstration purposes. You should not take them as a representation of a live account.

Best regards,

Panagiotis