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cali.c 19 Aug 2021, 12:33

Suggestions
Fibonacci tool`s lack the line extension to left or right
Hello CTrader team, Fibonaci tools lack the line extension. The line expansion to the right or left is completely missing. with expansion one wou...

JAMIE.KITCAPITAL 19 Aug 2021, 10:07

cTrader Desktop
Accessing my accounts through the Ctrader desktop app
Hi Support, I am having an issue accessing my accounts through the Ctrader desktop app. My Ctrader account is showing my 3 demo accounts linked, bu...

amusleh 18 Aug 2021, 18:31

Open API
How to get a transaction volume of a trendbar
Hi, Tick volume is the number of ticks that occurred on a given trend bar, its not the real buy/sell volume. The real volume historical data is...

budda_dan2020 18 Aug 2021, 17:50

Open API
How to get a transaction volume of a trendbar
Hi, I want to know how much volume was traded in given timeframe. e.g. total trade volume at Aug 17 10:15:21 (M1). There is bar volume in ticks...

bobby-hans 18 Aug 2021, 16:19

cTrader Web
Increased Latency and Reloads
Hello, since the update to Ctrader 4.1 I've noticed huge increase in latency. From 17ms before to 140ms now. Doesn't matter which browser i...

lisabeaney 18 Aug 2021, 14:19

cTrader Algo
Backtesting data issues
Thank you ! That makes sense knowing how the take profit point is calculated :)    PanagiotisCharalampous said: Hi Lisa, This...

PanagiotisCharalampous 18 Aug 2021, 14:09

cTrader Algo
Backtesting data issues
Hi Lisa, This probably happens because of currency conversions. The position's P&L is converted to your account's currency based on the...

PanagiotisCharalampous 18 Aug 2021, 14:04

cTrader Desktop
Go to the future
Hi salehzadam, You can zoom out and drag the time counter to the left so that you can see more future dates. Best Regards, Panagiotis&nb...

luzharrison1952 18 Aug 2021, 13:18

Suggestions
vertical resize zooming is limited to a ceiling, please allow for more zoomfactor
Excellent suggestion tellthebell. If I could vote 100x for its implementation.

lisabeaney 18 Aug 2021, 13:16

cTrader Algo
Backtesting data issues
Hi, I'm hoping someone can help.... I'm backtesting some code and get very different results in the way it operates purely if ...

salehzadam 18 Aug 2021, 10:40

cTrader Desktop
Go to the future
Hello In ctrader desktop, how can you go to the next few days and leave a line or comment as a reminder? For example, if we are in a 30-minute timef...

PanagiotisCharalampous 18 Aug 2021, 10:07

cTrader Desktop
Ctrader High Ram usage
Hi Neilsh, Can you please confirm that there is no custom indicator being used when this happens? Best Regards, Panagiotis  Join us o...

PanagiotisCharalampous 18 Aug 2021, 09:52

cTrader Desktop
Memory Issue Ctrader Hangs
Hi Neilsh, If there are no indicators or cBots running when you experience this problem, please send us some troubleshooting information while...

Neilsh 18 Aug 2021, 09:47

cTrader Desktop
Ctrader High Ram usage
PanagiotisCharalampous said: Hi Neilsh, Please send us some troubleshooting information (press Ctrl+Alt+Shift+T when in cTrader). Paste the li...

Neilsh 18 Aug 2021, 09:41

cTrader Desktop
Memory Issue Ctrader Hangs
Hi I have the same issue. It is recent as well. Probably about 2 months. Even the click algo memory manager can't control the ctrader memory use....

PanagiotisCharalampous 18 Aug 2021, 08:10

cTrader Algo
Running EA on renko chart
Hi Mustafa, Yes this is possible. Best Regards, Panagiotis  Join us on Telegram and Facebook

PanagiotisCharalampous 18 Aug 2021, 08:09

cTrader Desktop
Entering stop order, it moves my TP
Hi dean_trades, We do not have plans to change the designed functionality at the moment, since this might have serious consequences e.g. resul...

PanagiotisCharalampous 18 Aug 2021, 08:03

cTrader Desktop
Help can't install Ctrader (xTrader error)
Hi there, Can you please click on the Details button and share the log so that we can see what the is the error about? Best Regards, Panagiot...

mustafa.gomar 17 Aug 2021, 20:52

cTrader Algo
Running EA on renko chart
Hi, Does any body know, is it possible to run EA on renko chart with indicators that are generated using open and close data. Thank you

dean_trades 17 Aug 2021, 18:22

cTrader Desktop
Entering stop order, it moves my TP
PanagiotisCharalampous said: Hi dean_trades, There is no option to fix your SL and TP on a price at the moment. Both of them are set rela...

khushal09 17 Aug 2021, 18:00

Suggestions
provide seconds time frame
respected sir please provide seconds timeframe in ctrader

PanagiotisCharalampous 17 Aug 2021, 16:52

cTrader Desktop
Entering stop order, it moves my TP
Hi dean_trades, There is no option to fix your SL and TP on a price at the moment. Both of them are set relatively to the entry price. Best...

dean_trades 17 Aug 2021, 16:50

cTrader Desktop
Trading through the chart
dean_trades said: PanagiotisCharalampous said: Hi dean_trades, You can set the volume in the QuickTrade dropdown. You can configure...

dean_trades 17 Aug 2021, 16:48

cTrader Desktop
Trading through the chart
PanagiotisCharalampous said: Hi dean_trades, You can set the volume in the QuickTrade dropdown. You can configure your orders as you want...

ftmo1629106447 17 Aug 2021, 16:45

cTrader Desktop
Help can't install Ctrader (xTrader error)
I had uninstalled all cTrader. (I had ICM cTrader), followed the steps for the clean installation. Still Error.  I even manually install the...

PanagiotisCharalampous 17 Aug 2021, 16:39

cTrader Desktop
Trading through the chart
Hi dean_trades, You can set the volume in the QuickTrade dropdown. You can configure your orders as you want without the need to open the Crea...

dean_trades 17 Aug 2021, 16:29

cTrader Desktop
Entering stop order, it moves my TP
When I set up my order with TP and SL. If my order is entered higher/lower than my price (due to spread/slippage) then it automatically moves my TP. C...

dean_trades 17 Aug 2021, 16:13

cTrader Desktop
Trading through the chart
PanagiotisCharalampous said: Hi dean_trades, Yes but initially setting up the order on the chart must be done through that new window....

PanagiotisCharalampous 17 Aug 2021, 15:56

cTrader Desktop
Trading through the chart
Hi dean_trades, Yes but initially setting up the order on the chart must be done through that new window. This is not true. You can place yo...

dean_trades 17 Aug 2021, 15:46

cTrader Desktop
Trading through the chart
PanagiotisCharalampous said: Hi dean_trades, There is no such option. However you place and modify your orders, SLs and TPs directly on the ma...
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