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PanagiotisCharalampous 11 Aug 2021, 10:07

cBots API Help
Cross timeframe indicator value is different in backtesting and on screen.
Hi Vivek, This will be fixed in 4.2. Best Regards, Panagiotis  Join us on Telegram and Facebook

Spotware 11 Aug 2021, 10:05

cTrader News & Announcements
What's New in cTrader Web 4.1
Dear Trader, We are pleased to inform you that cTrader Web 4.1 has now been released.  This version grants, among other features, the addit...

alexharr1son 11 Aug 2021, 09:27

cTrader Desktop
Charts not scrolling, problems with templates
I am also having the same issue as trading.sjw. When I click and drag my mouse to move the chart only my drawings (lines, fibonnaci, boxes etc) m...

PanagiotisCharalampous 11 Aug 2021, 08:10

cTrader Desktop
Lags / Responsiveness
Hi Tullius, Then send us troubleshooting as soon as cTrader starts. Also please confirm that there are no custom indicators running on the chart....

PanagiotisCharalampous 11 Aug 2021, 08:06

cTrader Desktop
new position but it is not on the chart
Hi terminalclub, Make sure that Positions are ticked in Viewing Options Best Regards, Panagiotis  Join us on Telegram and Faceboo...

PanagiotisCharalampous 11 Aug 2021, 08:04

cTrader Copy
Criar estratégia para copy
Hi rspcoaching, What is the error you are getting? The maximum performance fee you can set is 30%. Best Regards, Panagiotis  Joi...

Anka Software 11 Aug 2021, 04:20

cBots API Help
Cross timeframe indicator value is different in backtesting and on screen.
PanagiotisCharalampous said: Hi lohzi97, This seems to be a bug. I reported this to the product team and will be fixed in a future update...

gaocfa 11 Aug 2021, 03:45

cTrader Desktop
function to disable "Close All Positions"
Hi, it has been twice I accidently closed all my positions by touching this button "Close All Positions". Please put a switch in setting&nbs...

EuroTrading 10 Aug 2021, 22:16

cTrader Copy
Stable strategy to copy
Dear investors. I would like to introduce you my strategy European Consistent Strategy https://ct-sc.icmarkets.com/copy/strategy/25439 ...

Tullius 10 Aug 2021, 17:33

cTrader Desktop
Lags / Responsiveness
PanagiotisCharalampous said: Hi Tullius, Can you try sending the troubleshooting information before the freezing starts? Best Regards, P...

herculesone 10 Aug 2021, 16:31

cTrader Algo
VOLUME CALCULATION ON XAUUSD NOT CALCULATING CORRECTLY AFTER UPDATE TO 4.1
amusleh said: Hi, Not sure what's your exact problem, but you can try this method to get volume in percentage: /// <summar...

amusleh 10 Aug 2021, 16:18

cTrader Algo
VOLUME CALCULATION ON XAUUSD NOT CALCULATING CORRECTLY AFTER UPDATE TO 4.1
Hi, Not sure what's your exact problem, but you can try this method to get volume in percentage: /// <summary> ///...

terminalclub 10 Aug 2021, 16:12

cTrader Desktop
new position but it is not on the chart
I opened a new position but it is not on the chart. I don't see S / L and T / P

Prosperity.trader 10 Aug 2021, 16:09

cTrader Copy
Criar estratégia para copy
  Hello, I'm trying to create a strategy, my account is giving as an error and also I can't put 50% of the performance cost. How can I...

herculesone 10 Aug 2021, 15:55

cTrader Algo
VOLUME CALCULATION ON XAUUSD NOT CALCULATING CORRECTLY AFTER UPDATE TO 4.1
Hello there,    After the latest update, one of the trading bots I have created does not return the correct value on one particular in...

Jobauma 10 Aug 2021, 15:32

cTrader Desktop
Zoom In on Indicator Windows and Main Window
Hi. I know that zooming on indicator windows is not implemented yet. :) I wondered if the possibility of zooming in can be added. This is import...

PanagiotisCharalampous 10 Aug 2021, 15:20

cTrader Web
cTrader is not loading (different browsers)
Hi ctid554584, You could start from checking the firewall. Best Regards, Panagiotis  Join us on Telegram and Face...

PanagiotisCharalampous 10 Aug 2021, 15:18

cTrader Desktop
Lags / Responsiveness
Hi Tullius, Can you try sending the troubleshooting information before the freezing starts? Best Regards, Panagiotis  Join us on&nbsp...

ctid554584 10 Aug 2021, 14:03

cTrader Web
cTrader is not loading (different browsers)
Is there something special I have to pay attention?

IcMarketsGlobal 10 Aug 2021, 13:59

cTrader Copy
Strategy and Investor positions not synced - not even opening and closing
DELETE THIS THREAD.   It is my mistake. ( I had only a 1:30 Leverage with my copying account)      

Tullius 10 Aug 2021, 13:38

cTrader Desktop
Lags / Responsiveness
PanagiotisCharalampous said: Hi Tullius, If you are able to reproduce the issue without any cBots/Indicators running, please send us some trou...

PanagiotisCharalampous 10 Aug 2021, 13:01

cTrader Web
cTrader is not loading (different browsers)
Hi ctid554584, We managed to connect to atirager and the issue was with his network connection, which was affecting other sites as well....

PanagiotisCharalampous 10 Aug 2021, 12:58

cTrader Desktop
Lags / Responsiveness
Hi Tullius, If you are able to reproduce the issue without any cBots/Indicators running, please send us some troubleshooting information (press Ctr...

ctid554584 10 Aug 2021, 12:55

cTrader Web
cTrader is not loading (different browsers)
I checked the console, some errors are: bundle-vendor-connection.a4acd8191a1f41173eb7.js:1 WebSocket connection to 'wss://h55.p.ctrader.com:5...

Tullius 10 Aug 2021, 12:52

cTrader Desktop
Lags / Responsiveness
I have been using cTrader since 2017 and noticed always some problems with the performance (lags, responsiveness). After updating to version 4.1 the c...

IRCtrader 10 Aug 2021, 12:30

Indicators API Help
NumricUpdown control
i got error when i want use windows.forms . i want to add numericupdown control   using System; using System.Linq; using cAlgo.API; us...

amusleh 10 Aug 2021, 08:11

cBots API Help
draw trendline
Hi, The Chart.DrawTrendLine method has two overloads, one gets bar index for x axis and the other gets time for x axis. You can't pass...

siNchilll 09 Aug 2021, 20:34

Suggestions
Tool which allows one to enter multiple entries/take profit's/SL mover/risk%
Hi everyone, Is there a tool out there which allows me to enter a trade with multiple entries (like as in a orderblock) and the ability to enter th...

jensnig 09 Aug 2021, 20:27

cTrader Desktop
New Market Order dialog jumps into unmanageable screen position
PanagiotisCharalampous said: Hi jensnig, Please try a clean installation and let us know if this resolves the issue. Best Regards,...

Nickachino 09 Aug 2021, 17:02

cBots API Help
Custom Indicator call error
Hi, I m trying to use 2 EMAs from a custom multi timeframe indicators. I get an error when I call the indicator in my cBot. This is the indicato...
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