Replies

PanagiotisChar
03 May 2023, 09:12

Hi there,

Is your application sending heartbeats to the server?

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@PanagiotisChar

PanagiotisChar
03 May 2023, 09:11

Hi there,

It's spread. Sell positions are closed by Ask prices, candles are drawn using Bid prices.

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@PanagiotisChar

PanagiotisChar
03 May 2023, 09:10

Hi there,

If it is necessary to logout before closing the connection

It is not, the server will close the connection if it does not receive a heartbeat

 what would i do in the event that the connection closes by itself? 

Just connect again.

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@PanagiotisChar

PanagiotisChar
02 May 2023, 08:28

Hi there,

You can either contact your broker or create a new account with lower leverage.

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@PanagiotisChar

PanagiotisChar
02 May 2023, 08:27

Hi there,

You need to explain what you need a bit better. Personally, I did not understand what are you trying to do.

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@PanagiotisChar

PanagiotisChar
02 May 2023, 08:26

Hi there,

There are clear instructions here

Which step does not work for you?

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@PanagiotisChar

PanagiotisChar
02 May 2023, 08:23

Hi there,

As far as I know FxPro does not offer cTrader Copy.

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@PanagiotisChar

PanagiotisChar
02 May 2023, 08:22

Hi there,

There is still no evidence that there is any issue here. You are probably updating the cBot somehow and that is what is causing the icon to appear.

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@PanagiotisChar

PanagiotisChar
02 May 2023, 08:16 ( Updated at: 21 Dec 2023, 09:23 )

Hi there,

Drawing tools. including lines and text, can be found here

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@PanagiotisChar

PanagiotisChar
02 May 2023, 08:12

Hi there,

In order to get assistance, you need to share your source code and let us know what the exact problems are.

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@PanagiotisChar

PanagiotisChar
30 Apr 2023, 10:56

Hi there,

If you use the bot on both accounts and wait a few days, if you modify a duplication of the bot on the  other brokers ctrader, then you come back and its got the warning.

SO if you are modifying a copy of the original bot, it comes up with the error. Even though you didnt update it. Just a copy of it.  Does that make sense?

Bots are the same across brokers, they are not different copies of the same thing. So if you change it one cTrader then it will change on the other. But since you know the exact steps to reproduce the issue, why don't you record the video as asked? It should happen immediately.

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@PanagiotisChar

PanagiotisChar
30 Apr 2023, 10:52

Hi there, 

If they do that, then it is not an equity to equity model anymore, since the follower's risk is not aligned with the strategy provider's risk anymore.

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@PanagiotisChar

PanagiotisChar
30 Apr 2023, 10:47

Hi there,

I did not understand what you are trying to do. Please provide a more detailed description of what you are trying to achieve.

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@PanagiotisChar

PanagiotisChar
30 Apr 2023, 10:46

Hi there,

My guess is that this is due to latency which cannot be simulated in backtesting.

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@PanagiotisChar

PanagiotisChar
27 Apr 2023, 16:06

Hi there,

No you cannot. If you follow a specific strategy, you can consider a different broker that allows you to trade fractional contracts.

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@PanagiotisChar

PanagiotisChar
27 Apr 2023, 15:14

Hi there,

Check if your broker allows such a volume size on indices. Many brokers have a minimum size of 1 contract.

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@PanagiotisChar

PanagiotisChar
26 Apr 2023, 08:33

Hi Xammo,

I have that too but why do you need screenshots from others too?

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@PanagiotisChar

PanagiotisChar
25 Apr 2023, 09:29

Hi there,

Try giving a different name to each object.

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@PanagiotisChar

PanagiotisChar
25 Apr 2023, 09:28

Hi there,

It's not easy to get help with this level information. You need to share your cBot code and exact steps that will allow us to reproduce the problem

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@PanagiotisChar