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16 Nov 2023, 07:42
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15 Nov 2023, 10:36
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Replies

Spotware
03 Dec 2015, 21:25

Dear Trader,

Please contact your Broker regarding this.


@Spotware

Spotware
03 Dec 2015, 17:38

Dear Trader,

We don't provide users the ability to add symbols on their cTrader platform.

Please contact your Broker regarding adding symbols.


@Spotware

Spotware
03 Dec 2015, 17:01

Dear Trader,

Could you please further clarify, what you mean by saying cAggregator? 

We are not sure we understand what you mean.


@Spotware

Spotware
03 Dec 2015, 16:58

Dear Trader,

Currently in cAlgo.API we provide only the colors shown in the list of colors in our API Reference site. It is in our plans to provide users the ability to select more colors in the future. Stay tuned.


@Spotware

Spotware
02 Dec 2015, 17:47

Dear Trader,

Please have a look at the Referencing Custom Indicators section of our API Programmers Guides.

In addition, we would like to inform you that we do not provide coding assistance services. We more than glad to assist you with specific questions about cAlgo.API. You also can contact one of our Partners or post a job in Development Jobs section for further coding assistance.


@Spotware

Spotware
02 Dec 2015, 17:34

Dear Trader,

Currently cAlgo.API doesn't offer any methods that could change the chart viewing options or the chart scale. We will consider providing it in the future. Additionally, you can post your ideas/suggestions to http://vote.spotware.com/

Regarding getting the price of a chart and showing it on another chart, you can take advantage of the C# language and create a custom method(class) that invokes the methods DrawHorizontalLine() and RemoveObject()

Regarding your question about the drawing a bar, we recommend you to have a look at the following custom indicator: Renko Chart (not time based) 

We hope this helps you.


@Spotware

Spotware
02 Dec 2015, 14:59

Dear Trader,

Could you please tell us your OS version and Browser version?


@Spotware

Spotware
01 Dec 2015, 19:47

Dear Trader,

In cAlgo.API there is no way to trigger an event in the way you want. However, you can take advantage of the C# language used in cAlgo and create an event to be triggered whenever you want. Please have a look at the Events Tutorial on Microsoft.


@Spotware

Spotware
01 Dec 2015, 19:29

Dear Trader,

We will consider providing users the ability to signal providers to block the copy signals for individual traders by setting the "private" strategy with specific followers set in the future. Additionally, you can vote for your suggestion in: http://vote.spotware.com/forums/229166-ideas-and-suggestions-for-ctrader-and-calgo/suggestions/10644087-cmirror-allow-create-private-signals-and-block-u.

Regarding your issue about the new strategy could you please some screenshots showing it? If the strategy name is not shown in one of the screenshots, could you please tell us your strategy name too? 


@Spotware

Spotware
01 Dec 2015, 19:11

Dear breakermind,

How to transfer account from one ctid to another one or how delete account from ctid?

In order to be able to move your accounts between your cTIDs you need to unlink them first.

Currently we do not provide users the ability to unlink/remove their trading accounts from their cTID. We will provide it in the near future.

And why i can login with ctid to my accoun even if I change password for my ctrader account?!

why I can log in using ctid when I change the password to my ctrader account?

This happens because the account is now linked to your cTID. The authentication process of a linked account doesn't include the password the user is required to insert to be able to log in when the account is not linked.


@Spotware

Spotware
30 Nov 2015, 20:39

Dear Trader,

The reason for pointing this thread to you was actually the explanation about the tick data. We apologize if that wasn't clear.

The data in backtesting mode are broker specific historical values of the Symbols. Tick data is accurate. 

Each m1 bar from server is only 1 tick (historical open price). 

 


@Spotware

Spotware
30 Nov 2015, 20:26

Dear Trader,

OnTick() method is triggered on each incoming tick of the Symbol your cBot is set to run. 


@Spotware

Spotware
30 Nov 2015, 20:08

Dear Trader,

There is no method offered in cAlgo to post messages to social networking sites. However, you can take advantage of the C# language used in cAlgo and you can write some methods of your own to achieve it. A simple search using any search engine will show you several examples on how to post something to a social networking site.   


@Spotware

Spotware
30 Nov 2015, 19:59

Dear Trader,

In regards to your first issue, the error you are getting is:

Index was out of range. Must be non-negative and less than the size of the collection. Parameter name: index

It means that you are trying to retrieve a volume at the time where no ask, bit entries exist. A simple if statement to check the amount of ask and bit entries will resolve your issue.

Please have a look at the following code snippet.

if (marketDepth.AskEntries.Count != 0)
{
//TODO
}

Regarding your second issue. From a single look at your code we can say that you don’t store the last 200 bid/ask values. We recommend you to collect bid and ask prices in RunTime and then try to access them.

We would like to inform you that we do not provide coding assistance services. We more than glad to assist you with specific questions about cAlgo.API. You also can contact one of our Partners or post a job in Development Jobs section for further coding assistance.


@Spotware

Spotware
30 Nov 2015, 19:28 ( Updated at: 23 Jan 2024, 13:16 )

Dear Trader,

Please have a look at the following threads: /forum/cbot-support/4536, [/forum/whats-new/2155]


@Spotware

Spotware
26 Nov 2015, 22:52

Dear Trader,

This functionality is still not available. It will be in the future. However, we cannot provide you with an ETA.


@Spotware

Spotware
26 Nov 2015, 22:52

Dear Trader,

This functionality is still not available. It will be in the future. However, we cannot provide you with an ETA.


@Spotware

Spotware
26 Nov 2015, 22:43

Dear Trader,

Thank you for reporting it. We will investigate.


@Spotware

Spotware
26 Nov 2015, 22:37

Dear Trader,

Please have a look at the following thread: /forum/calgo-support/7314?page=1#6


@Spotware

Spotware
26 Nov 2015, 22:30

Dear Trader,

You have the ability to install multiple cTrader platforms offered by various Brokers on the same windows OS. 

You just need to download the installation files from your Broker's websites.


@Spotware