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Replies

Spotware
24 Nov 2014, 11:06

Hello,

Please specify the exact steps when this problem occurs.

Can you please include some screenshots as well, in order to investigate this issue thoroughly.

Regards


@Spotware

Spotware
24 Nov 2014, 10:35 ( Updated at: 21 Dec 2023, 09:20 )

Unfortunately, your previous message was deleted during cTDN maintenance. We apologize for the inconvenience.

Please click the Details button and provide us the error details.


@Spotware

Spotware
24 Nov 2014, 09:41

Dear Traders,

Spotware team doesn't provide the engage service. We can recommend you to contact one of our Partners or post a job in Development Jobs section.


@Spotware

Spotware
24 Nov 2014, 09:37

It is not possible.


@Spotware

Spotware
20 Nov 2014, 09:34

Dear Trader,

Do you see any error message?


@Spotware

Spotware
19 Nov 2014, 14:39

RE:

RedRhinoFX said:

Violation of what? Please post the EULA! 

 

How you expect us to use cMirror when you hide everything?

Regarding to /legal-notices/ all broker discussions are prohibited on cTDN.


@Spotware

Spotware
19 Nov 2014, 14:23

RE: RE:

RedRhinoFX said:

Spotware said:

 

- Demo Member Broker: Means that you can only mirror free strategies and that you may become a strategy provider but your are not allowed to charge commissions with this account.

 

I open Demo account at Broker A and became Free Signal Provider. I have Live account at same Broker A and I would like to follow the signals from the FREE Signal Provider (demo) but I get error in your cMirror platform.

"Following is not allowed by configuration"

 

Why doesn't it work?

 


@Spotware

Spotware
19 Nov 2014, 12:11

Hello,

Unfortunately, this is not possible in neither of the applications and we do not plan to support such a function.


@Spotware

Spotware
19 Nov 2014, 12:00

Custom indicators will be supported in the Android version of cTrader.

This will be available in future releases.
 


@Spotware

Spotware
19 Nov 2014, 10:09

RE:

FXRZ said:

I got another error:

Backtesting stopped: Error #16301079 occurred

Can you please tell me what does it mean?

It is also a concurrent access exception. As we already told you, please do not access any API methods and objects from a separated thread.


@Spotware

Spotware
19 Nov 2014, 10:05

Could you please provide more information about this issue?


@Spotware

Spotware
14 Nov 2014, 17:55

Can you clarify why I have conflicting responses from you and my broker Pepperstone about the source of the data?

Please contact your broker for such clarifications.

And, what level of priority has the possiblity to backtest my own data on your developping road map ?

We have custom tick data backtesting in our road map, but we cannot provide more information about that.


@Spotware

Spotware
14 Nov 2014, 17:46

We can recommend you to contact one of our Partners or post a job in Development Jobs section.


@Spotware

Spotware
14 Nov 2014, 17:45

I am sorry don't understand. 

The following page maybe useful for you: https://social.msdn.microsoft.com/Forums/vstudio/en-US/00ecb7eb-a4c1-49c6-9822-b397ca58dfba/exponential-notation-help

Apart from that, there is a strange expression in your code:

double HL = MarketSeries.High[0] - MarketSeries.Low[0];

Probably you need to replace it to 

double HL = MarketSeries.High.Last(0) - MarketSeries.Low.Last(0);

 


@Spotware

Spotware
14 Nov 2014, 17:37

We do not plan to support custom indicators in web version.


@Spotware

Spotware
14 Nov 2014, 17:32

RE: RE:

crank said:

Spotware said:

Please make sure that your cBot is not out of money after 2 months.

Definitely not out of money, these are highly successful optimizations. Also, when you "save" parameters, how do you open/use them in the future? When I click on the saved optimization parameters, it just asks what program to use to open the parameter file, even though cAlgo is already running. I've never been able to open the saved parameter file.

You can load parameters by clicking on Load Parameters buttion in Modify cBot Parameters window in cTrader, or in context menu of cBot in cAlgo.


@Spotware

Spotware
14 Nov 2014, 17:30

Unfortunately, we do not longer provide the engage service. We can recommend you to contact one of our Partners or post a job in Development Jobs section.


@Spotware

Spotware
14 Nov 2014, 17:27

You can obtain symbol object by invoking MarketData.GetSymbol method.

Symbol object contains Bid and Ask properies. You can also use that symbol object in trading functions such as ExecuteMarketOrder.


@Spotware

Spotware
14 Nov 2014, 10:26

1- Is it possible to backtest my historical tick data like Dukascopy ones?

No, it is not possible at the moment

2- Where the data come from in cAlgo? From spotware or the broker server?

Tick data for backtesting is stored in a different place. cAlgo downloads broker specific tick data.

3- The tick, the m1 and the h4 (backtest settings) data come from the same server?

Places are different, but data is broker specific.

4- Why I can't set an hypothetical spread while backtesting with tick data and with m1/h4 I can?

m1 trendbars do not contain ask prices. In order to emulate ask prices cAlgo requires you to specify the spread. Tick data contains ask prices, therefore spread is already included in the data.


@Spotware

Spotware
14 Nov 2014, 10:17

You must not access any API objects/methods (not only Account object) from a separate thread.


@Spotware