PanagiotisCharalampous
17 Sep 2020, 07:53

Hi Samuele,

Netting accounts can have only one position per symbol thus matching trades and positions between netting and hedging accounts is a much more complicated task. For this reason netting accounts are not supported at the moment.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
17 Sep 2020, 07:46 ( Updated at: 21 Dec 2023, 09:22 )

Hi dwalkhul,

You can hide stopped strategies by unchecking the Stopped option in settings

Best Regards,

Panagiotis 

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PanagiotisCharalampous
17 Sep 2020, 07:40

Hi beedge72,

No this is not possible.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
17 Sep 2020, 07:34

Hi duketv,

You can use ModifyStopLossPrice to set your stop loss on the actual price. However if you need to set multiple take profit levels, you will need to program this yourself. The API supports only one profit.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
16 Sep 2020, 15:05

Hi alexnikon,

Thanks but I still need some steps to reproduce the problem. What am I supposed to be looking at?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
16 Sep 2020, 14:41

Hi alexnikon,

To be able to understand the problem you need to share with us your cBot and indicators code as well as steps to reproduce the problem.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
16 Sep 2020, 12:25

Hi nellyasaba,

Thank you. Can I also have your email address and the entry times of these deals?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
16 Sep 2020, 11:13

RE: RE:

Hi xammo,

Thanks for the reply - haha so Microsoft Azure are not a reliable VPS provider...?

I don't know since I haven't tested it. However the vast majority of cBots run on single VPS machines without problems.

was hoping you might have said ‘sure you can do that’ or ‘NO! whatever you don’t do that!’

Of course you can do that as long as you know what you are doing. I can guarantee that running a single strategy from many cBot instances requires some pretty advanced programming skills.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
16 Sep 2020, 11:09

Hi nellyasaba,

Can you please confirm the following?

1. Notifications are enabled ID Site
2. Notifications do not end up in your spam folder.

If after checking the above you still do not get notifications, please provide us with the following

1. cTrader ID, account number and broker
2. Screenshots showing that notifications are enabled.
3. Order IDs for orders you did not receive notifications

Best Regards,

Panagiotis 

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PanagiotisCharalampous
16 Sep 2020, 09:50

Hi xabbu,

Check here on how to read a csv file using C#. To draw lines you can use DrawTrendLine() method.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
16 Sep 2020, 09:34

Hi xabbu,

Yes this is possible but there is no recipe for this. It all depends on what is your indicator doing. What exactly do you need to find out e.g. how to read a csv file? If you can make more specific questions, we can help you by answering them.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
16 Sep 2020, 07:47

Hi alexbourret09,

Ti help you further, you will need to provide us with the complete cBot code and steps to reproduce the behavior you are experiencing.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Sep 2020, 15:02

Hi dani20102015,

We do not impose any restrictions on starting and stopping strategies.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Sep 2020, 14:48

Hi dani20102015,

No this is not possible. To change the fees, you need to stop and restart the strategy.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Sep 2020, 14:22

Hi dani20102015,

This is found in the cTrader Automate section of cTrader. See below

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Sep 2020, 13:59

Hi dani20102015,

You can open the .cs file in notepad, copy the code and use it to create a new indicator.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Sep 2020, 08:33

Hi mbv4f,

Based on the screenshots, you have not signed in to your cTrader ID. You need to sign in first. Can you record a video with your actions so that we can understand what exactly you are doing?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Sep 2020, 08:28

Hi nguyenluat.6996,

There is no such option unfortunately.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Sep 2020, 08:27

Hi ctid2568413,

There is probably a bug in your code. To help you further, you need to share the indicator code and provide us with exact steps to reproduce this issue.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Sep 2020, 08:25

Hi xammo,

Having a reliable VPS provider should solve your issues. No need for complicated setups. You can find our list of suggested VPS providers here.

Best Regards,

Panagiotis 

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