PanagiotisCharalampous
14 Sep 2020, 08:09

Hi alexbourret09,

Here is the correct code

            h1 = MarketData.GetBars(TimeFrame.Hour);

            stochastic = Indicators.StochasticOscillator(h1, kPeriods, kSlowing, dPeriods, maType);

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
11 Sep 2020, 15:15

Hi Anton,

Is this the complete cBot code you are using? Because I cannot reproduce such a behavior

Seems to work fine for me

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
11 Sep 2020, 14:19

Hi Sameh,

I asked for the cBot code so that I can reproduce what you are seeing. I cannot reproduce such an issue with the cBot you posted. See below

Best Regards,

Panagiotis 

Join us on Telegram 

PanagiotisCharalampous
11 Sep 2020, 13:46

Hi findsameh,

That's not what I meant. You assume that the last deal is the deal associated to the position which might not always be true. The right way is to make sure that the printed deal is the closing deal of the associated position. If you post the complete code, I can try and fix this for you.

Best Regards,

Panagiotis 

Join us on Telegram 

PanagiotisCharalampous
11 Sep 2020, 12:47

Hi findsameh,

It would be better to use the associated PositionID to make the association instead of the index.

Best Regards,

Panagiotis 

Join us on Telegram 

PanagiotisCharalampous
11 Sep 2020, 10:30

Hi Mason,

It is not clear to me what are you trying to do. Can you please explain again? Maybe post some screenshots as well.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
11 Sep 2020, 10:27

Hi luixcosta,

The position was not copied at first due to the equity-to-equity ratio, since the calculated volume for the follower was below the minimum volume for the specific symbol. At 07/09/2020 the strategy provider withdrew funds from his account, which triggered the standard recalculation of copied positions. Based on the new volume calculation the position could be copied. The problem here is that the strategy provider allows a minimum amount for followers that does not correspond to the strategy. If for example he opens positions with volume of $3000 on $2000 account then a follower following with $200 will not be able to follow since the minimum volume is $1000 but the equity to equity ratio results to a volume of $300.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
11 Sep 2020, 09:58

Hi Tengu,

It seems that you are using a lot of custom indicators. To investigate further, you will need to send us all the indicators you use. If you cannot post them here, please send them to us at community@spotware.com 

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
11 Sep 2020, 09:17

Hi findsameh,

The position id is not the same with the closing deal id that is displayed in History. You are associating different trades.

Best Regards,

Panagiotis 

Join us on Telegram 

PanagiotisCharalampous
11 Sep 2020, 09:01

Hi Michel,

Please provide us your cBot's code so that we can reproduce the problem and investigate.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
10 Sep 2020, 17:12

Hi luixcosta,

Can you also send me a screenshot of your equity chart?

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
10 Sep 2020, 16:53

Hi luixcosta,

Please provide me with the following information

1) Broker and the number of the account you are using to follow the strategy.

2) A complete screenshot of your subaccount's cTrader Copy page that will show all relevant information e.g. equity, starting date etc

2) Strategy name.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
10 Sep 2020, 16:43

Hi luixcosta,

When did you start copying the strategy?

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
10 Sep 2020, 15:27 ( Updated at: 21 Dec 2023, 09:22 )

Hi orsica,

The problem is with your averages

            double eur_tsiDivisor = eur_Abs_Ema2.Result[index];
            double eur_tsiDividend = eur_Ema2.Result[index];

A 25 period average on h1 is not the same with a 25 period average on m30. If you cut the timeframe into half, then you need to double your averaging periods so that the averaged period covers the same timespan. See below

But even in this case, you should not expect the results to be identical as a lower timeframe has more data, thus a better "analysis".

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
10 Sep 2020, 11:04

Hi fang0092,

Can you please provide more information so that we can reproduce this exception?

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
10 Sep 2020, 10:13

Hi Ketu,

You can use ProtoOASymbolsForConversionReq to get a conversion chain and convert from one symbol to another.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
09 Sep 2020, 15:51

Hi Frugler,

Can you provide us with a cBot that will allow us to reproduce this behavior?

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
09 Sep 2020, 15:50

Hi namth0712,

You can find all the available FIX Messages here. Balance and equity are not available via FIX.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
09 Sep 2020, 15:30

Hi firemyst,

We do not have such plans at the moment.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
09 Sep 2020, 15:04

Hi firemyst,

You cannot clear the logs via the API, only manually.

Best Regards,

Panagiotis 

Join us on Telegram