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Replies
PanagiotisCharalampous
06 Feb 2024, 07:38
RE: RE: RE: RE: RE: Meet cTrader for Mac
Dantr said:
How long will it take until the new version is released, with which MAC users can also access 'Backtesting' and 'Optimization' in the 'Automate' application?
PanagiotisCharalampous said:
brandonjames0754 said:
PanagiotisCharalampous said:
brandonjames0754 said:
hello, I have downloaded this on my Mac, but I can not find the backtesting tab its non existent. I've even deleted the application and downloaded a new one. can you help me please?
Hi there,
These features will come in a later version.
Best regards,
Panagiotis
thank you for the reply, will this also include being able to add c bots from the download site
Hi there,
You should be able to run cBots in real time mode with the current version.
Best regards,
Panagiotis
Hi there,
There is no ETA at the moment but the team is currently working on these features.
Best regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
06 Feb 2024, 07:37
RE: RE: RE: RE: RE: cTrader tick data or m bars not working!
codex_oli said:
PanagiotisCharalampous said:
codex_oli said:
codex_oli said:
PanagiotisCharalampous said:
Hi there,
Please send us some troubleshooting info and quote the link to this discussion by pasting a link to this discussion inside the text box before you submit it.
Best Regards,
Panagiotis
OK I sent!
I wait for a response!
Tks!
I think it's a problem related to the new accounts (DEMO (possibly?!?!?!)).
No matter if I have newly opened account on spotware, topfx, icmarkets... The problem is the same... I cannot do backtesting tests without checking the VISUAL box, or in the optimization tab.
I asked a friend to log in into my computer with his older account and everything seems to be working normally. (So, it is not a computer problem !!!)
If I log in, with my account (which is a newer account than his) backtesting and optimization no longer work.
Do you have a solution to this problem? Please if you have to post it, I am bored of writing... monologue!
Thanks!
Hi,
As explained above, this issue will be resolved in an upcoming update. We do not have any other solution at the moment. If you have found a workaround i.e. using a different account, then you could use it.
Best regards,
Panagiotis
Any new updates?
Hi there,
No updates have been released yet.
Best regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
06 Feb 2024, 07:36
Responded here
https://ctrader.com/forum/ctrader-copy/42838#post-107277
@PanagiotisCharalampous
PanagiotisCharalampous
06 Feb 2024, 07:35
Hi there,
Please provide us with the following information
- Screenshots of the received messages
- Broker
- Account number
- The exact time the withdrawal was attempted
Best regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
06 Feb 2024, 07:34
Responded here
https://ctrader.com/forum/ctrader-copy/42836#post-107261
@PanagiotisCharalampous
PanagiotisCharalampous
06 Feb 2024, 07:33
Hi there,
cTrader Copy results are not guaranteed and may vary compared to those of the strategy provider due to the following reasons:
- Differences between your positions' entry and closing prices and those of the strategy provider
- Differences in the size of your positions compared to those of the strategy provider
- Variations in the commissions you pay to your broker compared to those of the strategy provider
- The possibility that your broker does not offer the same trading symbols used in the strategy
- Insufficient margin in your account to copy some of the orders executed in the strategy
- Differences in the stop out levels, which might cause your account to be stopped out, while the strategy provider continues to trade
Best regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
06 Feb 2024, 07:24
RE: RE: Candle Stick Appearance
fufu369 said:
PanagiotisCharalampous said:
You can choose your outline here
sure,
i know how to colorize the outline. but it only colors the wicks instead the outlines of the Candle-body. Like you see in my example: i colored the outlines in black, but the candel-body is still blue.
on other platformes it colors the wicks AND the candle outlines.
Hi there,
I tried it and works fine for me
@PanagiotisCharalampous
PanagiotisCharalampous
05 Feb 2024, 11:59
RE: RE: Backtest (visual vs non-visual mode): different results
alexandre.abconcept said:
ncel01 said:
Dear cTrader Team,
There is no “my case”.
As you might have noticed, the code sample provided above was only intended to report an issue.
My question was obviously generic.
Thanks for clarifying the community on this by providing an effective answer. It would be also of value to see documentation on this available.
Hello is there news on this ? I have the same issue.. When I backtest in Visual mode it is not the same results than in not visual..
Hi there,
The above issue is resolved. If you still face such an issue, please create a separate thread and provide information and exact steps to reproduce.
Best regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
05 Feb 2024, 11:56
RE: RE: RE: RE: Backtest swaps are still missing in some cases
ncel01 said:
PanagiotisCharalampous said:
ncel01 said:
PanagiotisCharalampous said:
Hi ncel01,
Can you please provide more information?
Best regards,
Panagiotis
Hi Panagiotis,
Yes, of course. Just let know what exact information you need.
Account, broker and how we can see what you are looking at (cBot, screenshots etc)
Panagiotis,
Try to run a backtest on indices with Pepperstone or Varianse and let me know what the outcome is.
In my case the swaps are zero for all my accounts with these brokers.
Looks good here
@PanagiotisCharalampous
PanagiotisCharalampous
05 Feb 2024, 08:17
RE: RE: The trades dont copy
mere.pere1010 said:
PanagiotisCharalampous said:
Hi there,
Please provide us with the following information
- Your account number.
- Screenshots of the open positions that should be closed.
- Screenshots of the strategy provider's showing that the positions have been closed.
Best regards,
Panagiotis
My account number is 2009788.
There are trades that he opened but didnt open on my account not trades that he closed but didnt close on my account!
Hi there,
Can you please provide the screenshots I requested?
Best regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
05 Feb 2024, 07:11
Hi there,
Please provide us with the following information
- Your account number.
- Screenshots of the open positions that should be closed.
- Screenshots of the strategy provider's showing that the positions have been closed.
Best regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
05 Feb 2024, 07:08
Hi there,
I am really lazy figuring out why your code does not work therefore I am quoting some code that has been tested and runs well
[Parameter("Use Trailing Stop", DefaultValue = false, Group = "Trailing Stop Loss")]
public bool UseTSL { get; set; }
[Parameter("Trigger (pips)", DefaultValue = 20, Group = "Trailing Stop Loss")]
public int TSLTrigger { get; set; }
[Parameter("Distance (pips)", DefaultValue = 10, Group = "Trailing Stop Loss")]
public int TSLDistance { get; set; }
protected override void OnTick()
{
// If Trailing Stop Loss is set to true, then we execute the following code block
if (UseTSL)
{
// we iterate through all the instance's positions
foreach (var position in Positions.Where(x => x.Label == Instance))
{
// If position's pips is above the trailing stop loss pips and the position has not trailing stop loss set
if (position.Pips > TSLTrigger && !position.HasTrailingStop)
{
// We check the position's trade type and excute the relevant code block
if (position.TradeType == TradeType.Buy)
{
// We calculate the stop loss based on the TSL Distance To Add parameter
var stopLoss = Symbol.Bid - (TSLDistance * Symbol.PipSize);
// We modify the stop loss price
position.ModifyStopLossPrice(stopLoss);
// We set the trailing stop loss to true
position.ModifyTrailingStop(true);
Print("Trailing Stop Loss Triggered");
}
else
{
// We calculate the stop loss based on the TSL Distance To Add parameter
var sl = Symbol.Ask + (TSLDistance * Symbol.PipSize);
// We modify the stop loss price
position.ModifyStopLossPrice(sl);
position.ModifyTrailingStop(true);
Print("Trailing Stop Loss Triggered");
}
}
}
}
}
@PanagiotisCharalampous
PanagiotisCharalampous
05 Feb 2024, 07:03
Hi there,
There was never such option for cTrader Web. This is available only in cTrader Desktop.
Best regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
05 Feb 2024, 07:03
Hi there,
There was never such option for cTrader Web. This is available only in cTrader Desktop.
Best regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
05 Feb 2024, 07:01
Hi there,
Please share with us the complete cBot code and steps how to reproduce this exception.
Best regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
03 Feb 2024, 12:49
Hi there,
Both issues are known and will be resolved in the next major update of cTrader.
Best regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
02 Feb 2024, 07:50
Hi there,
For deposits and withdrawals, you should talk to your broker.
Best regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
02 Feb 2024, 07:27
Hi there,
You can find the account's balance in the ProtoOATrader message. You can retrieve your account's information using ProtoOATraderReq
@PanagiotisCharalampous
PanagiotisCharalampous
06 Feb 2024, 07:46
Hi there,
You can achieve this using a cBot. Here is an example you could use
https://clickalgo.com/data-export-tool
Best regards,
Panagiotis
@PanagiotisCharalampous