PanagiotisCharalampous
26 Mar 2019, 11:39

Dear 8033403,

Thanks for posting in our forum. It sounds like you are signing in with a different cTrader ID. Please make sure that you are signing in with the correct cTrader ID, the one to which the live account is linked too.

Best Regards, 

Panagiotis

PanagiotisCharalampous
26 Mar 2019, 11:36

Hi pozhy,

This happens because the cBot is printing the value at 15:00 while the indicator prints the last value at 15:54.

Best Regards,

Panagiotis

PanagiotisCharalampous
26 Mar 2019, 11:26

Hi Andrii,

We have resolved an issue with the Renko bars and we will be releasing an update soon. Let's check the indicator issue after the update as well.

Best Regards,

Panagiotis

PanagiotisCharalampous
26 Mar 2019, 11:23

Hi daniel220v,

Thanks for posting in our forum. Can you please send us a short video demonstrating this behavior?

Best Regards,

Panagiotis 

PanagiotisCharalampous
26 Mar 2019, 11:15

Hi to both,

Our product team is having a look at this issue. It should be resolved with the next update.

Best Regards,

Panagiotis

PanagiotisCharalampous
26 Mar 2019, 11:14

Hi thamimsibi3,

Try NormalizeVolume function. It will return you a valid volume for trading.

Best Regards,

Panagiotis

PanagiotisCharalampous
26 Mar 2019, 11:07

Hi lgwsyqnfr,

The process of referencing custom indicators is documented here.

Best Regards,

Panagiotis

PanagiotisCharalampous
26 Mar 2019, 11:01

Hi profit freedom,

1) You can set a template as a the default one by clicking the checkbox besides template selection in the relevant menu. There is no default feature for workspaces. When opening a new tab in the browser, the last used workspace is used.

2) I do not see any problem with Pivot indicator. I can see them on m1. Did you try zooming out and you still cannot see them? If yes, can you please provide more information, like a screenshot?

Best Regards,

Panagiotis

PanagiotisCharalampous
26 Mar 2019, 10:52

Hi Ali,

Thanks for posting in our forum. You can start from our Programmer's Guides. If you have any questions, feel free to post them in the community.

Best Regards,

Panagiotis

PanagiotisCharalampous
26 Mar 2019, 10:48

Hi lec0456,

There is no video but you can read about Linked Charts here.

Best Regards,

Panagiotis

PanagiotisCharalampous
26 Mar 2019, 10:33

Hi dmn,

1) How many lines are we talking about? 

2) What is the type and thickness of the lines?

3) Can you send us a screenshot?

Best Regards,

Panagiotis

PanagiotisCharalampous
26 Mar 2019, 10:11

Hi lec0456,

No there isn't but I am not sure why do you need this. Why do you provide the strategy if you do not want it to be copied?

Best Regards,

Panagiotis

PanagiotisCharalampous
21 Mar 2019, 17:49

Hi a.fernandez.martinez,

No there isn't. But I don't think it would be difficult to create a function that will return you such information.

Best Regards,

Panagiotis

PanagiotisCharalampous
21 Mar 2019, 17:42

Hi Andrii,

This is not possible. Hopefully you should get v3.5 on ICMarkets soon and you will not need to use both versions.

Best Regards,

Panagiotis

PanagiotisCharalampous
21 Mar 2019, 16:59

Hi Sasha,

Use PageUp.

Best Regards,

Panagiotis

PanagiotisCharalampous
21 Mar 2019, 16:34

Hi viniciusfre,

You can find all necessary documentation for Open API here. 

Best Regards,

Panagiotis

PanagiotisCharalampous
21 Mar 2019, 15:21

Hi terryww2,

Any limit order needs a limit price by definition. You need to set the price at which the limit order will be triggered and which will be considered as the limit. FIX API does not support TP and SL in the traditional sense, that of setting them and forgetting about them. SL and TP are UI features but under the hoods they are a stop order and a limit order respectively which are cancelled if not triggered and the position is closed. To make it more clear, the difference of setting a TP via Open API and and setting a limit order via FIX is that if your position is closed by any other reason than the TP, in the case of Open API there is nothing you need to do but for FIX API, you will need to cancel the limit order.

Best Regards,

Panagiotis

PanagiotisCharalampous
21 Mar 2019, 14:54

Hi terryww2,

1. Correct. You will receive execution report with 39=1 and 150=F
2. Tag 44 is relevant for limit orders. If you are closing your position using a limit order, you need to use tag 44.

Best Regards,

Panagiotis

PanagiotisCharalampous
21 Mar 2019, 14:37

Hi Andrii,

We are looking at the live renko bar issue. Regarding the RSI indicator, the two cTrader instances do not necessarily have the same price history.

Best Regards,

Panagiotis

PanagiotisCharalampous
21 Mar 2019, 14:01

Hi terryww2,

1. Yes you can use limit orders.
2. The remaining part of the position will remail open.

Best Regards,

Panagiotid