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sj2321 18 Feb 2016, 05:07

cTrader Desktop
Why not install
  Dear Traders, Could you please send an Email to support@ctrader.com with the following information? Broker's name...

nirmanthinks 18 Feb 2016, 03:24

Indicators API Help
Bloomberg Trender
Hi, was wondering if you have the c# code for bloomberg trender indicator? thanks very much

Spotware 17 Feb 2016, 17:13

Suggestions
FIbonacci Time Tools
Dear Traders, Thank you for your suggestion. We will consider it. Additionally, you can post your ideas/suggestions to http://vote.spotware.com/

Spotware 17 Feb 2016, 17:13

cBots API Help
Export Historical Data to CSV
Dear Trader, We tried to reproduce your issue without success.  Could you please provide us with more information regarding your issue?

Spotware 17 Feb 2016, 16:53

Suggestions
Support for user-defined Bars in cAlgo/cTrader
Dear Trader, Thank you for your suggestion. We will consider it. Additionally, you can post your ideas/suggestions to http://vote.spotware.com/

Spotware 17 Feb 2016, 16:46

Suggestions
volume profile
Dear Trader, Thank you for your suggestions. We will consider them. Additionally, you can vote for range bars at: http://vote.spotware.com/for...

Spotware 17 Feb 2016, 16:32

cTrader Desktop
DISCONNECTIONS AGAIN
Dear Trader, Could you please try again? We apologize for any inconvenience.

Spotware 17 Feb 2016, 16:29

cTrader Algo
problem
Dear mioulianou, Thank for reporting it. We are investigating. mioulianou said:  

Spotware 17 Feb 2016, 16:05

cTrader Desktop
CTrader Slowing to a Crawl (1334 positions)
Dear Trader, We kindly ask you to optimize your cBot. Each position requires a very small amount of CPU usage for the calculations. Opening 1334 Po...

Spotware 17 Feb 2016, 15:51

cTrader Algo
Inconsistent History
Dear Trader, The GetSeries method retrieves around 10000 values. By default the Source retrieves 2000 values. If a User scrolls back in the char...

Spotware 17 Feb 2016, 15:30

cBots API Help
Weekly Prices not available on EURUSD - GetSeries Method
Dear algoforce, You initialize the currentDate variable with the latest Date. A Date starts always at 12:00 AM. You initialize the bar...

algoforce 17 Feb 2016, 15:12

cTrader Algo
GetSeries Method does not work: Dangerous for any Multi Timeframe cBot
It was a misunderstanding of the api reference or out of date reference. - /api/reference/timeseries/getindexbyexacttime   I believe t...

Spotware 17 Feb 2016, 14:58

cTrader Algo
GetSeries Method does not work: Dangerous for any Multi Timeframe cBot
Dear Trader, Could you please provide us with more information regarding your issue? 

Spotware 17 Feb 2016, 14:47

cTrader Algo
Big Big Memory Leak
Dear Trader, From a quick look through your code, we see that you loop from 0 to the index and you print on the log. This code snippet consumes a l...

Spotware 17 Feb 2016, 14:27

Suggestions
Elliot Wave and Risk/Reward
Dear Traders, Thank you for your suggestion. We will consider it. Additionally, you can post your ideas/suggestions to http://vote.spotware.com/...

Spotware 17 Feb 2016, 14:13

Suggestions
Better Optimization Values Management - Export Values directly from List
Dear Trader, Thank you for your suggestions. We will consider them. Additionally, you can vote for Exporting the Optimization settings at: ...

Spotware 17 Feb 2016, 14:09

cTrader Desktop
Why not install
Dear Traders, Could you please send an Email to support@ctrader.com with the following information? Broker's name

Spotware 17 Feb 2016, 12:58

cTrader Desktop
cTrader Error preventing robots from running
Dear Trader, Thank you for reporting it. We are investigating.

Spotware 17 Feb 2016, 12:50

cTrader Desktop
View only Intraday Candles
Dear Trader, We don't provide users with the ability to specify the interval of the candles they would like to see. We will consider providing...

Spotware 17 Feb 2016, 12:44

cBots API Help
"Invalid Account # and Password : cBOT running
Dear Trader, Thank you for the troubleshooting information. We are investigating. 

Spotware 17 Feb 2016, 12:20

cBots API Help
Cbot Smi
Dear Trader, Please have a look at the following indicator: Fisher Transformation In addition, we invite you to have a look at the: AP...

Spotware 17 Feb 2016, 12:09

cBots API Help
Risk calculation not same on backtesting as live
Dear Trader, We recommend you to run backtesting using tickdata mode to get more accurate results. 

Spotware 17 Feb 2016, 11:54

cBots API Help
How to lock 2 parameters together for testing?
Dear Trader, We are not sure that we fully understand your question. Could you please explain us in more detail and provide us with an example?

Spotware 17 Feb 2016, 11:51

cBots API Help
Indicator overlayed in the robot?
Dear Trader, It's still not possible to draw an indicator through a a cBot on the chart. This feature will be available in the future....

Spotware 17 Feb 2016, 11:44

cTrader Desktop
change one account from cTrader ID to another.
Dear Traders, The reason you don't see the x button is because you have only one account linked to your cTID. To unlink the last account from y...

Spotware 17 Feb 2016, 11:27

cTrader Algo
cAlgo Crashed
Dear Trader, Could you please send us a screenshot showing the exception you receive? In addition, we kindly ask you to perform a clean installa...

Spotware 17 Feb 2016, 11:15

cTrader Desktop
Since mobile app updated cant add TP or SL on pending order!!!!!!!!
Dear Trader, Thank you for your suggestion. We will consider it. Additionally, you can post your ideas/suggestions to http://vote.spotware.com/

9544315 17 Feb 2016, 10:54

cTrader Algo
cAlgo Crashed
Any update on ctrader and calgo working with .net 4.6 . I'm having issues and I suspect some sort of incompatibility exception thrown because o...

Spotware 17 Feb 2016, 10:53

cBots API Help
So Simple, why doesn't it work? A Bug?
Dear cre8iveq, As you said, currently the values for these are rounded. The doubles for these fields are reserved for future support.

9544315 17 Feb 2016, 10:31

cTrader Desktop
cTrader Error preventing robots from running
Dear Spotware support The issue is coming up everyday. Can you please check and support.   Don't make us go back to mt4! It is...
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