Spotware
17 Jun 2015, 17:24

Dear Trader,

We do not provide to users the ability to paint any clouds in custom indicators. We will consider providing this ability in the future. Please check also our standard Ichimoku Kinko Hyo indicator.

Spotware
17 Jun 2015, 17:20

Dear Trader,

Thank you for reporting this error. We will investigate.

Spotware
17 Jun 2015, 17:17

Dear Trader,

We aggregate trend bars using New York time. You can change the UTC time shift at the bottom right of your cTrader/cAlgo.

Spotware
17 Jun 2015, 12:59

Dear Trader,

Could you please inform us, why you need to reinstall cTrader every time?

Spotware
17 Jun 2015, 12:57

Dear Trader,

Thank you for providing us a detailed report. The mail delivery problem was fixed.

Spotware
17 Jun 2015, 12:56

Dear Trader,

We do not provide coding assistance services. We more than glad to assist you with specific questions about cAlgo.API. You also can contact one of our Partners or post a job in Development Jobs section for further coding assistance.

Spotware
17 Jun 2015, 12:51

Dear Trader,

cAlgo.API does not provide any latency. We will consider providing it in the future.

Spotware
17 Jun 2015, 12:49

Dear Trader,

We do not use performance counters to define latency. We use performance counters only to measure traffic  

Spotware
17 Jun 2015, 12:46

Dear Trader,

Your cBot was trying to modify an order at the moment when it was triggered at the Server side. Will will consider providing a more informative error instead of "UNKNOWN_ERROR". 

Spotware
17 Jun 2015, 12:38

Dear Trader,

Thank you for your fully detailed suggestion. We will consider proving the setting to change sharpe and sortino ratio reference to a weekly and/or monthly time period. Additionally you can post your ideas/suggestions to http://vote.spotware.com/

Spotware
17 Jun 2015, 12:33

Dear Trader,

Could you send us more details regarding your issue? ( Does it crash at specific time or  when you use a specific Indicator?, Do you see any error code/message? etc.)

Spotware
16 Jun 2015, 17:59

Dear Traders,

Currently the enum parameters are not supported.

We plan to support them in the future. Please vote for this idea: http://vote.spotware.com/forums/229166-ideas-and-suggestions-for-ctrader-and-calgo/suggestions/5502949-custom-parameters

Spotware
16 Jun 2015, 17:56

Dear Traders,

This feature is not implemented yet. We will inform you as soon as it will be available.

Spotware
16 Jun 2015, 17:50

Dear Trader,

Thank you for your suggestion. We will consider it. Additionally you can post your ideas/suggestions to http://vote.spotware.com/

Spotware
16 Jun 2015, 17:49

Dear Traders,

We plan to provide the ability to change many optimization parameters in the future. 

Spotware
16 Jun 2015, 17:44

Dear Trader,

We store TickData in our infrastructure per Broker. When you download TickData you download it for your specific Broker. 

Spotware
16 Jun 2015, 17:40

Dear Trader,

There is a general formula to covert price difference to pips.  

pips = priceDif / Symbol.PipSize

So if you want to calculate spread in pips just replace priceDif with Symbol.Spread

Spotware
16 Jun 2015, 17:35

Dear Trader,

It is not in our plans to support Linux in cAlgo. However you can post your ideas/suggestions to http://vote.spotware.com/

Spotware
16 Jun 2015, 17:32

Dear Trader,

In cTrader net profit includes closing commissions as well as opening commissions. Also swaps could be different.  

Spotware
16 Jun 2015, 17:26

Dear Trader,

We do not provide coding assistance services. We more than glad to assist you with specific questions about cAlgo.API. You also can contact one of our Partners or post a job in Development Jobs section for further coding assistance.