PanagiotisCharalampous
09 Dec 2024, 06:56

RE: RE: Backtesting report - wrong parameters values

Hlautameki said: 

PanagiotisCharalampous said: 

Hi there,

Can you please explain to us how we can reproduce the problem?

Best regards,

Panagiotis

Hi PanagiotisCharalampous

To reproduce the problem go to Algo → Backtesting → Run backtest → Generate report and then in the report you can find Parameters with wrong/empty values

Best regards

Thank you, it's a known issue and it will be fixed in the upcoming release.

Best regards,

Panagiotis

PanagiotisCharalampous
09 Dec 2024, 06:43

RE: RE: RE: RE: RE: RE: Cloud server not executing

vince.stans said: 

vince.stans said: 

PanagiotisCharalampous said: 

vince.stans said: 

vince.stans said: 

PanagiotisCharalampous said: 

Hi there,

We didn't have any similar reports. Did you try debugging your cBot i.e. adding logs and understand what happens after this first week? Did you try comparing by executing using your own VPS? Is there a difference in execution?

Best regards,

Panagiotis

Hi Panagiotis,

Thanks for the advise. I will add in logs and run the bots simultaneously on my own VPS and the cloud server to understand the issues. Once I spot a discrepancy I will let you know. 

I did a check with backtesting, and the bot definitely misses trades. One position from last week was not taken and closed, and another one at the end of the week was not opened. See the screenshot of the trades that were taken in the backtest, but not with my bot running. 

Unfortunately I cannot help you with such information. You need to follow my advise in my previous post. Add logs to your cBot to understand what happens in real time execution. Also compare it with execution on a VPS

Hello. I came across the same problem this morning. I think it is due to incorrect value of the MACD. See attached images. 

 

MACD is the leading indicator to close positions. At 06:00 the MACD flipped negative, meaning that the position should be closed. But the value is not printed as negative, but as a formula: -8.282095762690567E-05. At 10:00 am the MACD is printed as -0,0001373403922979577 and the position is closed. 

 

Can you look into this?

 

Thanks,

Vince 

Any ideas? Is it possible to stop the formula results but calculate the MACD as a absolute value?

Hi there,

The way the results are printed is just the scientific notation and this is used for convenience when there are too many decimals in the actual value. It does not affect how the values are used in your cBot.

Best regards,

Panagiotis

PanagiotisCharalampous
09 Dec 2024, 06:37

Hi there,

Thank you for reporting this issue. Unfortunately we were not able to reproduce this behavior. Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,

Panagiotis
 

PanagiotisCharalampous
09 Dec 2024, 06:34

Hi there,

Yes this is possible. You can find an example below

https://ctrader.com/forum/cbot-support/22549/#post-65190

Best regards,

Panagiotis

PanagiotisCharalampous
09 Dec 2024, 06:29

Hi there,

This is a cTrader forum. We cannot help you with TradingView questions.

Best regards,

Panagiotis

PanagiotisCharalampous
09 Dec 2024, 06:26

Hi there,

You need to contact your broker regarding withdrawal requests.

Best regards,

Panagiotis

PanagiotisCharalampous
09 Dec 2024, 06:23

Hi there,

This is a known issue and it will be resolved in an upcoming update.

Best regards,

Panagiotis

PanagiotisCharalampous
06 Dec 2024, 13:14

Hi there,

You can start using the link below. Let us know if you have any questions.

https://help.ctrader.com/ctrader-copy/becoming-a-strategy-provider/

Best regards,

Panagiotis

PanagiotisCharalampous
06 Dec 2024, 09:43

Hi there,

The max leverage is determined by the brokers and varies from broker to broker. You need to check yourself what leverage each broker offers.

Best regards,

Panagiotis

PanagiotisCharalampous
06 Dec 2024, 09:39

Hi there,

No there is no such option unfortunately.

Best regards,

Panagiotis

PanagiotisCharalampous
06 Dec 2024, 08:00

Hi there,

Your instance is set to run on the cloud. In order to backtest, you need to add a local instance.

Best regards,

Panagiotis

PanagiotisCharalampous
06 Dec 2024, 07:58

RE: RE: Issue with XAUUSD price in openapi python response

h.y.henry.chan said: 

Hi there,

Sorry, I mixed up the symbol with asset ID, what are the differences?

PanagiotisCharalampous said: 

Hi there,

Are you sure this is for XAUUSD? The symbol id for XAUUSD on most brokers is 41. Who is your broker?

Best regards,

Panagiotis

 

EUR is an asset, USD is an asset, EURUSD is a symbol

PanagiotisCharalampous
06 Dec 2024, 07:52

Hi there,

Can you please provide more information e.g. videos? You did not even mention the application you are using, you posted your issue in third party products.

Best regards,

Panagiotis

PanagiotisCharalampous
05 Dec 2024, 13:59

Hi there,

We always try to keep the two applications as close as possible but there times when a feature is ready on one bot not on the other and in this case we choose to release it instead of waiting for both applications to be ready. Tools missing in each application will be released in upcoming updates.

Best regards,

Panagiotis

PanagiotisCharalampous
05 Dec 2024, 13:54

RE: Issues with Button ForegroundColor while with ToggleButton all good

tminvest.real said: 

Hi Team,

Still issues with Button ForegroundColor while with ToggleButton all good, please fix, thanks.

using System;using cAlgo.API;using cAlgo.API.Collections;using cAlgo.API.Indicators;using cAlgo.API.Internals;namespace cAlgo.Robots{    [Robot(AccessRights = AccessRights.None, AddIndicators = true)]    public class algoTests : Robot    {        protected override void OnStart()        {            var stackV = new StackPanel { Orientation = Orientation.Vertical, Width = 300, HorizontalAlignment = HorizontalAlignment.Left };            var btn = new Button { Text = "BUG: Button.ForegroundColor", ForegroundColor = Color.Red};//BUG            var btnT = new ToggleButton { Text = "okay with ToggleButton.ForegroundColor", ForegroundColor = Color.LightGreen};            stackV.AddChild(btn);            stackV.AddChild(btnT);            Chart.AddControl(stackV);        }    }}

Hi there,

It will be fixed in an upcoming update.

Best regards,

Panagiotis

PanagiotisCharalampous
05 Dec 2024, 08:12

Hi martins,

Any chance you can provide a simpler code (the minimum required to reproduce the issue)? I have a hard time navigating through all of this code and understand the problem.

Best regards,

Panagiotis

PanagiotisCharalampous
05 Dec 2024, 08:10

RE: RE: Incorrect TickValue for all ZAR instruments

alexei.kuntysh said: 

Hi Panagiotis,

Hm, indeed on your side it is correct… My account is in USD, it is a usual Pepperstone demo account. Is it possible that “TickValue” value is filled in in the database by the broker and not by Spotware? Here is the full screenshot from my side:

Hi Alexey,

Since it is a demo account, can you share access with me? Also share the full cBot code. I will try to reproduce this using your account.

Best regards, 

Panagiotis

PanagiotisCharalampous
05 Dec 2024, 07:23

RE: RE: play button freezes on my backtesting tab

RazorTrading said: 

PanagiotisCharalampous said: 

Hi all,

This problem should have been resolved by now. Please restart your cTrader and in case you still experience problems, please send us some troubleshooting information quoting this thread.

Best regards,

Panagiotis

Today I left my PC optimizing a bot, came back after 3h and the system was totally unresponsive. I had to kill cTrader from the task manager, it happened twice already, I don't seem to be able to complete a full optimization round.

Anything info I can gather? I am on cTrader 5.0.46.

Thanks

Hi there,

Please create a separate thread, describe the issue in detail and send us some troubleshooting information so that we can investigate further.

Best regards,

Panagiotis

PanagiotisCharalampous
05 Dec 2024, 07:12

Hi there,

The SecurityListRequest returns the symbols offered by the specific broker. The number seems reasonable to me. How many entries do you expect to be returned?

Best regards,

Panagiotis

PanagiotisCharalampous
05 Dec 2024, 07:06

Hi there,

Unfortunately this issue in not very clear to me. Can you please explain to us how we can reproduce what you are looking at?

Best regards,

Panagiotis