firemyst
03 Apr 2025, 23:24

Suggestions belong in the “Suggestions” forum.

Spotware doesn't come to this forum looking for suggestions, if they come here at all.

firemyst
03 Apr 2025, 07:43

You can't have a parameter of type “Bars”. 

firemyst
03 Apr 2025, 07:33

And without posting source code that replicates the issue or shows users what you're doing, I don't know how you expect anyone to help.

firemyst
03 Apr 2025, 07:32

You should post this in the “Suggestions” forum

firemyst
03 Apr 2025, 07:31

Where are the videos?

firemyst
03 Apr 2025, 07:28 ( Updated at: 03 Apr 2025, 07:29 )

Would be nice if you searched the forums for answers before asking the question:

/forum/ctrader-support/46731/

firemyst
31 Mar 2025, 08:56

Ask your broker.

Some brokers don't provide copy strategy functionality.

Others only allow you to do it if you have a “live” account.

firemyst
31 Mar 2025, 08:55

Not sure what you're going on about? 

The “History” panel has the “closing price” and “Pips” columns, so from those you should be able to deduce either the SL or TP from the closing price based on the value in the pips column.

The “Orders” panel as “SL” and “TP” as options. Just right-click to add them in:

Or if you mean the “Active trade window” to the right, they're there too:

Also, if you want to add “suggestions” for the product, how about posting in the “Suggestions” forum? Spotware doesn't come here to this forum looking for user suggestions.

firemyst
29 Mar 2025, 14:09

Nicely posted with lots of great info to help them investigate/solve the issue.

I would report it in cTrader, and when you do, put a reference to this thread so they know where to look for the information:

firemyst
29 Mar 2025, 14:05

You have to contact your broker to remove it from their side.

firemyst
29 Mar 2025, 14:04

Right click on your chart and untick the following option:

firemyst
29 Mar 2025, 14:02 ( Updated at: 03 Apr 2025, 07:30 )

/forum/ctrader-support/46731/

firemyst
28 Mar 2025, 12:13

From playing around with it, this is what I gather on how it works:

1. set it to “none” removes all protections
2. set it to “relative” means the SL is in PIPs
3. setting it to “absolutely” means the SL is a price.

I'm not sure if it affects the Take Profit as well.

firemyst
28 Mar 2025, 12:13

RE: same problem

gzarruk said: 

I have the same issue. My bot outputs an error but keeps on running.

I left it with the ProtectionType parameter since removing it gives warnings. 

I would be useful to get more documentation about ProtectionType and how to avoid the crash on the cloud instance.

From playing around with it, this is what I gather on how it works:

1. set it to “none” removes all protections
2. set it to “relative” means the SL is in PIPs
3. setting it to “absolutely” means the SL is a price.

I'm not sure if it affects the Take Profit as well.

firemyst
28 Mar 2025, 00:37 ( Updated at: 28 Mar 2025, 07:16 )

RE: in Ctrader i kept 4 pips TP and 4 pips SL but profit is different and loss is different

ruben.as.nogueira said: 

Hello,

This is due to broker commission. The broker always charges you a fee for opening a trade and you need to subtract it to the real takeprofit and stoploss monetary value. Once your trade is closed, you can see the amount of commission they charged in the trade history details. 

You need to be aware of spread and commissions in trading, that's basically how the broker makes money. The commission increases with bigger positions.

Best Regards,

RN

 

I think the point is, if you look at the value of the “SL” line on the chart, and the estimated stop loss amount in the open trade window, they are significantly different, despite having the same pips set as the stop loss. 

The SL line says 10.45 Euros for 3 pips; the modify position window says 7.45 Euros for 3 pips.

Both those numbers should be relatively the same – there shouldn't be a big difference.

While different brokers charge different commissions, cTrader shouldn't be showing traders two different estimated stop loss values for the same number of pips in two different places. That is very misleading.

Ubaidjr - 

if you show the active trade window at the bottom of cTrader, what does it say for “commission” and “swap” columns?

firemyst
27 Mar 2025, 00:41

I would like to see you add this to the “Suggestions” forum where it belong since this is a tech support forum and they don't come here looking for ways to improve their product.

firemyst
27 Mar 2025, 00:39

Report it as an error in cTrader and when you do reference this thread for them the next time it happens.

firemyst
26 Mar 2025, 11:23 ( Updated at: 26 Mar 2025, 11:51 )

RE: RE: RE: RE: How do you send email notifications from within my cloud cBot?

kylej.ukr said: 

firemyst said: 

Thanks,

Emails are not supported for cloud cBots according this post:

https://community.ctrader.com/forum/ctrader-algo/45033/

Self-discovery is a wonderful thing isn't it? :-)

It sure is :-)

I could only find the post via Google with the exact date you mentioned. Is there a more advanced search here on cTrader?:

This is all I see:

I don't use their forum search because I'm sure, like cTrader, it has lots of issues :-P

I always use Google (since it'll capture pages from other sites as well), and you have to use more than 1 word. 

firemyst
24 Mar 2025, 23:15 ( Updated at: 26 Mar 2025, 06:16 )

RE: RE: How do you send email notifications from within my cloud cBot?

Thanks,

Emails are not supported for cloud cBots according this post:

https://community.ctrader.com/forum/ctrader-algo/45033/

Self-discovery is a wonderful thing isn't it? :-)

firemyst
24 Mar 2025, 11:09

You can start by posting code, and what you expect to see happen when, and also screen captures of the differences between back testing and running when you deploy it.

Otherwise, how else do you expect people to be able to help you with nothing to go on?