Spotware
24 Aug 2015, 06:54

Dear Trader,

It is in our plans to provide users the ability to set price alerts in the nearest future. Additionally you can vote for it in: http://vote.spotware.com/forums/229166-ideas-and-suggestions-for-ctrader-and-calgo/suggestions/5818837-price-alerts-with-sound-see-cmc-markets

Spotware
24 Aug 2015, 06:49

Dear Trader,

The templates are saved in:  C:\Users\%USERNAME%\Documents\cTrader\Templates

Spotware
21 Aug 2015, 19:38

Dear Trader,

Please have a look at the following threads: /forum/calgo-support/2019, /forum/ctrader-support/2339

Spotware
21 Aug 2015, 15:33

Dear Trader,

Currently we do not support Microsoft Visual Studio 2015 editions.  It is in our plans to support these editions too. Supported editions are 2010, 2012, 2013

Spotware
21 Aug 2015, 12:45

Dear Trader,

cTrader works fine on Windows 10.

Could you please inform us if you receive any error messages?

Spotware
20 Aug 2015, 16:10

Dear Trader,

Could you please send us your code to troubleshooting@spotware.com ?

Your code will be used only for testing purposes.

Spotware
20 Aug 2015, 14:56

Dear Trader,

We will investigate.

Spotware
19 Aug 2015, 19:51

Dear Trader,

If you still have the same issue please press again Ctrl+Alt+Shift+T while cTrader is open and the charts are frozen.

We apologize for any inconvenience.

Spotware
19 Aug 2015, 19:04

Dear Trader,

Thank you for reporting it. We will investigate.

Spotware
19 Aug 2015, 17:37

Dear Trader,

Could you please inform us which step of the instructions of referencing a custom indicator you have difficulties performing?

Spotware
19 Aug 2015, 15:52

Dear breakermind,

Currently we don't have such an example with json protocol used in our ConnectAPI documentation. It is in our future plans to update the documentation and have several examples including the one you described. Stay tuned.

Spotware
19 Aug 2015, 14:37

Dear Trader,

Please have a look at API Programmers Guides.

We hope this helps you.

Spotware
17 Aug 2015, 21:27

Dear Trader,

We do not provide coding assistance services. We more than glad to assist you with specific questions about cAlgo.API. You also can contact one of our Partners or post a job in Development Jobs section for further coding assistance.

Spotware
17 Aug 2015, 20:25

Dear Trader,

No, you don't have to have a live account in order to provide demo strategies.

Please let us know your Strategy Name and cTrader ID. We will investigate the issue.

Spotware
17 Aug 2015, 19:54

Dear Trader,

Currently in cAlgo.API we provide only the colors shown in the list of colors in our API Reference site. It is in our plans to provide users the ability to select more colors in the future. Stay tuned.

Spotware
17 Aug 2015, 19:30

Dear Trader,

We do not provide coding assistance services. We more than glad to assist you with specific questions about cAlgo.API. You also can contact one of our Partners or post a job in Development Jobs section for further coding assistance.

Spotware
17 Aug 2015, 18:54

Dear Trader,

Please have a look at the following code snippet:

        private bool checkSymbol(string symbolCode)
        {
            Symbol testSymbol = MarketData.GetSymbol(symbolCode);

            if (testSymbol == null)
            {
                return false;
            }
            else
            {
                return true;
            }
        }

Spotware
17 Aug 2015, 18:22

Dear Trader,

Many users upload their Indicators/cBots in cTDN. You can try to find the Indicator you are searching for in Indicators library. If you cannot find it there you can also contact one of our Partners for further help or post a job in Development Jobs section.

Spotware
17 Aug 2015, 18:13

Dear Trader

We cannot provide an ETA.

Currently there is no way to visually pass information on to chart when backtesting.

Spotware
17 Aug 2015, 17:53

Dear Trader,

You have the ability to switch from the cursor mode to the crosshair mode and back by clicking the middle button of your mouse.