Spotware
29 Mar 2016, 11:33

Dear Trader,

It's in our plans to further optimize the performance of our platforms in the future. Stay tuned. However, we recommend you to try to optimize your code. Currently, you are trying to retrieve try to retrieve the MarketSeries for 28 Symbols, 7 Timeframes each, every time you invoke the Methods.

Load_28Pair_Open_Prices();
Load_28Pair_Close_HiLo_Prices();
Load_28Pair_ATR_Values(); 

Spotware
24 Mar 2016, 16:49

Dear Trader,

Thank you for your suggestion. We will consider it. Additionally, you can post your ideas/suggestions to http://vote.spotware.com/

Spotware
24 Mar 2016, 16:35

Dear Trader,

There is a general formula to covert price difference to pips.  

pips = priceDif / Symbol.PipSize

Spotware
24 Mar 2016, 16:21

Dear Trader,

Could you please provide us with a more detailed explanation of what are you trying to do?

In addition, we recommend you to have a look at the Events section of Microsoft. 

Spotware
24 Mar 2016, 16:12

Dear Trader,

Currently we don't provide users with the ability to change timeframe and remain at the same time interval of the previous timeframe. We will consider providing it in the future. Stay tuned.

Additionally, you can post your ideas/suggestions to http://vote.spotware.com/

Spotware
24 Mar 2016, 16:05

Dear Trader,

Thank you for your suggestion. We will consider it. Additionally, you can post your ideas/suggestions to http://vote.spotware.com/

Spotware
24 Mar 2016, 15:58

Dear Trader,

Could you please provide us with more information regrading your issue?

In addition, could you please tell us your computer specs and how many charts you have open, how many indicators or cBots run on each chart?

Spotware
24 Mar 2016, 15:56

Dear Trader,

We don't decompile the algo files. We cannot assist you on this matter. For your information, decompiling and reverse engineering is prohibited. 

Spotware
24 Mar 2016, 15:01

Dear Trader,

Thank you for your suggestion. We will consider it. Additionally, you can post your ideas/suggestions to http://vote.spotware.com/

Spotware
24 Mar 2016, 14:58

Dear Trader,

Could you please provide us with more information regarding your issue and with some full screenshots showing it?

Spotware
24 Mar 2016, 14:56 ( Updated at: 21 Dec 2023, 09:20 )

Dear Traders,

We kindly ask you to check if the Market Sentiment is enabled on the Viewing Options menu. 

We kindly ask you to contact your Broker, if the Market Sentiment is not available in the Viewing Options menu.

Spotware
24 Mar 2016, 14:38

Dear Trader,

Thank you for your suggestion. We will consider it. Additionally, you can post your ideas/suggestions to http://vote.spotware.com

Spotware
24 Mar 2016, 14:29

Dear Trader,

Thank you for your suggestion. We will consider it. Additionally, you can post your ideas/suggestions to http://vote.spotware.com/

Spotware
24 Mar 2016, 14:25

Dear Trader,

Thank you for your suggestion. We will consider it. Additionally, you can post your ideas/suggestions to http://vote.spotware.com/

Spotware
24 Mar 2016, 14:14

Dear Trader,

It's possible to draw a line in a cBot, but not when you use backtesting. ChartObjects is disabled in backtesting.

Please have a look at the following code snippet:

protected override void OnStart()
{
    var index = Source.Count;
    var price = Symbol.Bid + Symbol.PipSize;
    ChartObjects.DrawLine("line", index - 1000, price, index, price, Colors.Blue, 2, LineStyle.Solid);
}

Spotware
24 Mar 2016, 14:06

Dear Trader,

It in our plans to provide users with a market replay feature in the future. However, we cannot provide you with an ETA. Stay tuned.

Additionally, you can vote for it at: http://vote.spotware.com/forums/229166-ideas-and-suggestions-for-ctrader-and-calgo/suggestions/5938884-market-replay

Spotware
24 Mar 2016, 13:58

Dear Trader,

Please have a look at the API Guides and Last() method in our API Reference.

Spotware
24 Mar 2016, 12:57

Dear Trader,

Thank you for your suggestion. We will consider it. Additionally, you can post your ideas/suggestions to http://vote.spotware.com/

Spotware
24 Mar 2016, 12:55

RE:

Dear a.siegrist,

Could you please send us an email at troubleshooting@spotware.com providing us with more information regarding your issues and with some full screenshots showing them?

a.siegrist said:

ctrader id: a.siegrist

SP account:4060653

 

I have open commissions that have not been paid. the commissions are supposed to be always paid by 24 pm. I have not received payment yet. also with the indication of the performance is something wrong. in cTrader I have a performance of  47% on page cMirror I have only 25%, whats wrong? the mirrored(live) worth is also wrong.

 

please excuse my bad English

 

 

Spotware
24 Mar 2016, 12:37

Dear Trader,

Could you please perform a clean installation of cTrader and try again?

You can find the steps to perform a clean installation on the troubleshooting section of our support site.