Spotware
19 Apr 2016, 16:48

Dear PaindooTrade,

As our support channel told you, thank you for reporting it we will investigate.

Spotware
19 Apr 2016, 16:35

Dear Trader,

Thank you for your suggestions. We will consider them. Additionally, you can post your ideas/suggestions to http://vote.spotware.com/ 

Spotware
19 Apr 2016, 16:26

Dear Trader,

Could you please provide us with more information regarding your issue? 

Which event do you try to catch? 

Please have a look at the Events (C# Programming Guide) tutorial of Microsoft.

Spotware
19 Apr 2016, 16:13

Dear Trader,

The trailing stop will reside on the server side in one of our releases in the nearest future. That means that it will work when cTrader is closed. You will be able to apply it when creating an order and it will be also one of the settings in the QuickTrade. Stay tuned. 

Spotware
19 Apr 2016, 15:44

Dear Trader,

Could you update cAlgo to the latest version and try again? 

We apologize for any inconvenience.

Spotware
19 Apr 2016, 15:42

Dear Trader,

Currently, we don't provide users with the ability to delete or edit posts. We will consider providing it in the future. Stay tuned.

Spotware
19 Apr 2016, 15:25

Dear Trader,

Please have a look at the API Programmers Guides, API Reference

Spotware
19 Apr 2016, 15:24

Dear Trader,

Could you please tell us if you still have this issue?

Spotware
19 Apr 2016, 15:07

Dear Trader,

Could you please send us your cAlgo Journal and your code at troubleshooting@spotware.com.

Your code will be used only for troubleshooting purposes. Your cAlgo Journal is located at: 

C:\Users\%USERNAME%\Documents\cAlgo\Journals\%BROKERNAME%

Spotware
19 Apr 2016, 15:02

Dear Trader,

We tried to reproduce your issue without success. Could you please send us a full screenshot showing your issue?

In addition you could you please tell us your Browser's version?

Spotware
19 Apr 2016, 14:57

Dear Trader,

Please have a look at the custom indicator: Average Daily Range

Spotware
19 Apr 2016, 14:42

Dear Trader,

Currently we don't provide users with the ability to disable the workspace automatic loading. We will consider providing it in the future. Stay tuned.

Additionally, you can post your ideas/suggestions to http://vote.spotware.com/

Spotware
18 Apr 2016, 18:00

Dear Trader,

We would like to inform you that we do not provide coding assistance services. We more than happy to assist you with specific questions about cAlgo.API. You can contact one of our Partners or post a job in Development Jobs section for further coding assistance.

Spotware
18 Apr 2016, 17:58

Dear Trader,

Demo accounts don't pay commission when mirroring strategies.

Spotware
18 Apr 2016, 17:56

Dear Trader,

Please have a look at the API Programmers Guides.

Spotware
18 Apr 2016, 17:54

Dear Trader,

It's not possible to install custom indicators on cTraderWeb. 

Spotware
18 Apr 2016, 17:45

Dear Trader,

It's possible to create a cBot based on the description you have posted. We recommend you to have a look at the API Programmers Guides and to the API Reference.

Just for your information, we do not provide coding assistance services. We more than happy to assist you with specific questions about cAlgo.API. You can contact one of our Partners or post a job in Development Jobs section for further coding assistance.

Spotware
18 Apr 2016, 17:41

Dear Trader,

Could you please clear your Browser's cache and try again?

In addition, we recommend you to use one of the supported Browsers to trade with cTraderWeb.

Currently, the supported Browsers are: Google Chrome, Firefox and Safari. 

Spotware
18 Apr 2016, 17:34

Dear Trader,

Could you please tell us which custom indicator you try to install and you receive this error message? 

Spotware
18 Apr 2016, 17:32

Dear Trader,

We would like to inform you that we do not provide coding assistance services. We more than happy to assist you with specific questions about cAlgo.API. You can contact one of our Partners or post a job in Development Jobs section for further coding assistance.