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16 Nov 2023, 07:42
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15 Nov 2023, 10:36
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Replies

Spotware
20 Jul 2017, 16:47

Dear wolfgangschmitz2,

Thanks for your post. Currently, we do not save line studies and objects in templates. However, we will forward this as a suggestion to the product team for consideration.

Best Regards,

cTrader Team


@Spotware

Spotware
20 Jul 2017, 16:35

Dear joseph.8723,

Thanks for posting your question. MMB is currently disabled so it cannot be changed for now. We can consider adding new shortcuts in future releases. In the meanwhile you can try the following to simulate MMB https://www.howtogeek.com/howto/26552/stupid-geek-tricks-use-both-laptop-mouse-buttons-to-simulate-middle-click/. We hope this helps you to solve your problem.

Best Regards,

cTrader Team


@Spotware

Spotware
20 Jul 2017, 11:57

Dear acrigney,

The ideas you mention are considered for our future roadmap. You can read more regarding our future plans here

Best Regards,

cTrader Team


@Spotware

Spotware
20 Jul 2017, 11:55

Dear ctid320188,

All referenced dlls to are packed inside the .algo file except those registered in GAC. So your cBot should work on any computer. Did you try it and it didn't work?

Best Regards,

cTrader Team


@Spotware

Spotware
20 Jul 2017, 11:08

Dear xmforex9,

Thanks again for your screenshot. Unfortunately, we were not able to reproduce your problem internally using the same settings as you (browser, broker). Is it possible to delete your browsing data and try again? If the problem persists, could you send us a short video capture so we can see the entire login process? A handy tool for taking short video captures is TinyTake

Best Regards,

cTrader Team


@Spotware

Spotware
20 Jul 2017, 10:35

Dear littleenglish,

Thanks for your post. The most appropriate person to give you an answer is the Indicator's creator. You could also post your question in the Indicator's discussion area, on the bottom of the indicator's page. There the authors will notice it more easily and it will increase your chances of getting a reply.

Best Regards,

cTrader Team


@Spotware

Spotware
20 Jul 2017, 10:20

Hi jamadza,

Thanks for posting your question in the forum. The answer to your question is yes, it is possible to read from files in cAlgo. Therefore you could store your limit orders in a .csv or any other format you like and then read the file whenever you want and submit your orders. See some samples of reading a csv file in C# here

Please let us know if this information was helpful or if you need any further guidance.

Best Regards,

cTrader Team


@Spotware

Spotware
20 Jul 2017, 09:20

Dear firenze_flore,

Thanks for posting your question in the forum. Currently, there is no such tool available in cTrader. You can only draw straight lines (horizontal, vertical, trend) and type text. You can also get a chartshot and post-process your chart in a drawing tool. We will pass your suggestion to the product team for consideration.

Best Regards,

cTrader Team


@Spotware

Spotware
19 Jul 2017, 16:26

Dear hungtonydang,

Thanks for posting your question in our forum. You can find how to reference a custom indicator in a cBot as well as a sample on how to get values from the indicator here

Let us know if you have any further questions.

Best Regards,


@Spotware

Spotware
19 Jul 2017, 15:10

Dear joseph.8723,

Thanks for reporting your issue in the forum. Could you please provide us with a screenshot of what you see and also can you elaborate what do you mean when you say it is not functioning properly? What did you expect it to do and what does it do? This information will help us understand your problem and advise accordingly.

Best Regards,

cTrader Team

 


@Spotware

Spotware
19 Jul 2017, 14:24

Dear Traders,

We would like to inform you that Renko and Range Bar charts are in the product's backlog and they have a high priority. You should receive these charts soon. We will update you accordingly as soon as they are released.

Best Regards,

cTrader Team


@Spotware

Spotware
19 Jul 2017, 08:55

Dear andi21,

We are happy to hear that the problem has been resolved. Please let us know in case it occurs again.

Best Regards,

cTrader Team


@Spotware

Spotware
18 Jul 2017, 17:27

Dear Trader,

Thanks for reporting the problem. Can you please send us the csv file at feedback@spotware.com so we can investigate further? Please also reply to this post as soon as you send it so we can check for it.

Best Regards, 

cTrader Team


@Spotware

Spotware
18 Jul 2017, 17:03

Dear erikdahlstrand,

It seems that this issue is caused by Safari. Please see a relevant post here /forum/ctrader-support/11401?page=2

Our engineers will monitor and if a workaround becomes available, we will resolve the problem. We will keep you posted.

Best Regards,

cTrader Team


@Spotware

Spotware
18 Jul 2017, 17:00

Dear andi21,

Thanks for reporting this problem to us. We tried to reproduce it but with no success. To eliminate the possibility of misunderstanding your actions, can you please provide us with specific steps to reproduce i.e. a cBot and optimization parameters used?

Best Regards,

cTrader Team 


@Spotware

Spotware
18 Jul 2017, 16:36

Dear rickcui,

Thanks for posting your question in the forum. Currently, it is not possible to use DoM in backtesting. It is something we can consider adding in a future cAlgo release.

Best Regards,

cTrader Team


@Spotware

Spotware
18 Jul 2017, 16:12

Dear ctid219968,

Thanks for taking the time to report this issue to us. We will investigate and resolve this in a future release of cTrader.

Best Regards

cTrader Team


@Spotware

Spotware
18 Jul 2017, 15:47

Dear Trader,

Yes Connect API is free to use. Still, you will need a cTID to use it.

Best Regards,

cTrader Team


@Spotware

Spotware
18 Jul 2017, 15:36

Dear fushine0718,

You are executing a market order with a market range of 0. This means that your market order will be executed as a limit order on the spot price. If there is not enough market depth to cover your order then your order will be partially filled. If you want your market order to be completely filled, you should remove the market range.

Best Regards,

cTrader Team


@Spotware

Spotware
18 Jul 2017, 15:15

Dear Traders,

We would like to thank you for taking the time to write down and illustrate your suggestions. We will forward your suggestions to the relevant product teams and keep you updated whenever any of them is implemented in cTrader.

Best Regards,

cTrader Team


@Spotware