PanagiotisCharalampous
16 Dec 2020, 08:24

Hi SmartArtsStudio,

The price feed is a responsibility of the broker. Please contact Pepperstone regarding this issue.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
16 Dec 2020, 08:22

Hi Daniel,

Memory allocation is done by the operating system, there is nothing you need to do. However it does not sound like a memory issue but more like a performance issue of the custom indicator. Please remove it and let us know if you still experience such a freezing.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Dec 2020, 10:18 ( Updated at: 21 Dec 2023, 09:22 )

Hi Yuval,

You need to set cTrader Notifications to Off.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Dec 2020, 09:00

Hi denisizsak,

Yes this is correct.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Dec 2020, 08:22

Dear all,

cTrader Web 4.0 has introduced the option to disable demo accounts from following your strategies.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Dec 2020, 08:19

Dear Thiago,

Thanks for reaching out to us. Please see below my replies to your questions.

1) cTrader Copy does not provide information for individual accounts.

2) The fees are realized 30 days after an account has started following you. You will see the fee deposits in your Transactions.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Dec 2020, 08:16

Hi ctid2936272,

You need to be more specific about your issue. Please provide us the complete indicator code and explain what do you expect it to do and what it does instead.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Dec 2020, 08:13

Hi Lisa,

Positions is a property of the Robot class. In order to access it, you need to pass the Positions or the Robot object somehow to the form.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Dec 2020, 08:06

Dear all,

We have investigated the issue and this was caused by an equity to equity recalculation which was triggered after the strategy provider withdrew an amount during the weekend.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Dec 2020, 08:06

Dear Moojuice78,

We have investigated the issue and this was caused by an equity to equity recalculation which was triggered after the strategy provider withdrew an amount during the weekend.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Dec 2020, 08:06

Dear all,

We have investigated the issue and this was caused by an equity to equity recalculation which was triggered after the strategy provider withdrew an amount during the weekend.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
14 Dec 2020, 15:37

Hi Shares4us,

Can you tell us the strategy?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
14 Dec 2020, 12:29

Hi dordkash@gmail.com,

If you need somebody to develop the cBot for you, you can post a Job or contact a Consultant.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
14 Dec 2020, 11:15

Hi kirsty.higgins,

You need to provide us with the following information

1. Your broker
2. The account number from which you are following the strategy.
3. A screenshot showing the deals and the DID which you think should not be executed.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
14 Dec 2020, 11:13

Hi bobscottbikes,

You need to provide us with the following information

1. Your broker
2. The account number from which you are following the strategy.
3. A screenshot showing the deals and the DID which you think should not be executed.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
14 Dec 2020, 08:55

Hi enam3074,

This is not multisymbol backtesting but multi-instance backtesting. We do not have plans for this at the moment.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
14 Dec 2020, 08:50

Hi JeanPaul,

The Margin Used is 0 (probably no positions are open), consequently the margin level will be N/A. There is no margin level if there are no positions open.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
14 Dec 2020, 08:47

Hi Jakub,

There is no such option at the moment. You can con consider checking less combinations at a time.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
14 Dec 2020, 08:42

Hi enam3074,

Multisymbol backtesting is arleady supported in cTrader.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
14 Dec 2020, 08:40

Hi moukhlisse.o,

We do not plan to implement such a feature since it has only one vote.

Best Regards,

Panagiotis 

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