PanagiotisCharalampous
24 Jun 2021, 08:19

Hi Ryan,

When a position is closed, you will receive a ProtoOAExecutionEvent.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
24 Jun 2021, 08:13

Hi abielatowicz,

Heikin Ashi charts are not available on the desktop application at the moment. You can use this indicator instead.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
24 Jun 2021, 08:11

Hi hrldias,

Check this thread.

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Panagiotis 

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PanagiotisCharalampous
23 Jun 2021, 08:48

Hi danieltaylk,

It is not easy for us to figure out what happened since the information is very limited. We cannot know what caused your chart to refresh. The only workaround I can propose for now is to occasionally save your workspace manually.

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Panagiotis 

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PanagiotisCharalampous
23 Jun 2021, 08:00

Hi khoshroomahdi,

We will investigate this and come back to you.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
22 Jun 2021, 12:25

Hi mixaliszafirop,

Price differences are expected since brokers use different price feeds.

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Panagiotis 

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PanagiotisCharalampous
22 Jun 2021, 10:01

Hi mixaliszafirop,

Can you please share some screenshots so that we can understand what are you referring to?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
22 Jun 2021, 08:15

Hi ryclee,

The charts look fine on our site. Can you please confirm that you have refreshed your charts?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
22 Jun 2021, 08:11

Hi there,

If you need somebody to develop a custom indicator for you, you can contact a Consultant or post a Job.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
22 Jun 2021, 08:09

Hi there,

If you need somebody to develop a custom indicator for you, you can contact a Consultant or post a Job.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
22 Jun 2021, 08:06

Hi yuval.ein,

Workspaces saved wit newer versions cannot be opened by older versions of the application.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
22 Jun 2021, 08:03

Hi FOREXCOIN,

This feature is under development.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
22 Jun 2021, 08:02

Hi all,

Check this thread.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
22 Jun 2021, 08:01

Hi gasj3108,

Check this thread.

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Panagiotis 

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PanagiotisCharalampous
22 Jun 2021, 07:56

Hi Francesc,

After further investigation, on that date there were no connections related to the mentioned account account on h24.p.ctrader.com. Nevertheless, there were connections on h44.p.ctrader.com. At 2021-05-28 20:59:31.038, you got disconnected and reconnected back at 2021-05-28 21:14:26.416. Hence the server didn't receive any requests from you during that time period, thus did not respond to any message.

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Panagiotis 

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PanagiotisCharalampous
18 Jun 2021, 16:52

Hi globalblack,

The represent the distance in x and y coordinates. Bars and pips respectively.

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Panagiotis 

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PanagiotisCharalampous
18 Jun 2021, 16:47

Hi ryclee,

As per my previous comment, please provide a screenshot from where we can see the broker, the account number, the symbol and the timeframe.

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Panagiotis 

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PanagiotisCharalampous
18 Jun 2021, 13:58

Hi danieleyube,

You need to provide more information about your problem. We need the following

1. Source code
2. Steps to reproduce and screenshots of the problem

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Panagiotis 

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PanagiotisCharalampous
18 Jun 2021, 13:37

Hi kyunkakata

If you need the last closed bar RSI, just use the previous index, not the current i.e. Bars.Count -1.

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Panagiotis 

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PanagiotisCharalampous
18 Jun 2021, 10:14

Hi kyunkakata

This happens because you are printing the value of the RSI at the opening of the candle, where the close price is the same as the open price. Until the candle closes, the value will change. The indicator displays values using the close prices of the candle.

Best Regards,

Panagiotis 

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