Replies

PanagiotisCharalampous
13 May 2024, 10:16

Hi there,

You should ask the developers about this.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
13 May 2024, 06:23

Hi there,

Can you please provide some more information about your problem?

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
13 May 2024, 06:22

RE: RE: RE: RE: RE: RE: Connecting C-trader desktop to mongodb

said.moridi said: 

Hi, 

Thanks. I did that and keep getting 2 errors

 

Hi there,

The messages are self explanatory. You are missing some namespaces from your projects. You would need to find the relevant libraries and reference them.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
13 May 2024, 06:20

Hi there,

Can you be more specific? What are you trying to install? Can you share some screenshots of the error message?

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
13 May 2024, 06:18

Hi there,

There is no explicit list regarding this but most methods are not thread safe. Read below

https://help.ctrader.com/ctrader-automate/thread-safety/

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
13 May 2024, 06:14

RE: ERROR CODE - CT0003 assembly must contain single algo type

Maxlondoner said: 

I have the same problem, I choose a new bot, but when I give it the name for a moment everything is ok but immediately after the new name remains only in the list of bots but in the code window NEW BOT reappears and the program gives me an error... .

Hi there,

Can you record a video with the steps you are taking, demonstrating this behavior?

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
13 May 2024, 06:12

Hi there,

It looks like a logical bug in your code. Share your indicator code in case somebody can have a look and spot it.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
13 May 2024, 06:10

Hi there,

Try this one.

https://ctrader.com/algos/indicators/show/2851

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
13 May 2024, 06:08

Hi there,

There is no built in feature at the moment. You would need to develop a cBot to achieve this.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
13 May 2024, 06:07

RE: RE: RE: RE: Backtesting tab missing

olivetree said: 

PanagiotisCharalampous said: 

deepnet44 said: 

PanagiotisCharalampous said: 

Hi there,

Backtesting is not available at the moment. It will be added in an upcoming update.

Best regards,

Panagiotis

Sounds good. What‘s the timing for the update?

We do not have an ETA at the momentHow do we install the most recent version of CTrader for MAC (M2)?

cTrader applications are updated automatically. So just install and it will be updated by itself.


@PanagiotisCharalampous

PanagiotisCharalampous
13 May 2024, 06:05

RE: RE: does cBot run independently? where we add Account Information?

appacc4dl said: 

PanagiotisCharalampous said: 

Hi there,

  1. The cBot runs on the account currently connected to your cTrader.
  2. If you want to run your cBot independently you can use cTrader CLI
  3. If you run it through cTrader Desktop, yes. If you run it through cTrader CLI, then no.

Best regards,

Panagiotis

Thank you , in cTrader CLI can i have all of features ? those that we need to make a trading  bot or any other options that are in ctrader chart? 

Hi there,

All options required for trading should be available in cTrader CLI.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
13 May 2024, 05:58

Hi emmasystems,

You have posted this question several time with the same way, even though we requested clarifications. What is the problem with the current boolean parameters?

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
13 May 2024, 05:56

Hi there,

In order to identify to which request the response is related to, you need to use tag 11. Tag 41 is about identifying the order to be amended. 

I see OrigClOrdID and the ClOrdID fields being echoed by CSERVER

I don't see where is OrigClOrdID sent back to you and it should not. I only see ClOrdID. OrigClOrdID should have been sent to you when the order was executed.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
11 May 2024, 07:34

RE: installation stuck at downloadind v 4.8.30

auaginvest said: 

I have the same problem. Will not go past 52.3 MB no matter how long I wait.

Waited up to 30 minutes. Tried multiple times. Always stuck at 52.3 MB.

How to fix? 

Thank you.

Hi there,

Did you try stopping and restarting the application?

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
11 May 2024, 07:32

RE: RE: Price manipulation - explanation needed - Wriggle Fast Comback strategy

domino said: 

PanagiotisCharalampous said: 

Hi there

cTrader Copy results are not guaranteed and may vary compared to those of the strategy provider due to the following reasons:

  • Differences between your positions' entry and closing prices and those of the strategy provider
  • Differences in the size of your positions compared to those of the strategy provider
  • Variations in the commissions you pay to your broker compared to those of the strategy provider
  • The possibility that your broker does not offer the same trading symbols used in the strategy
  • Insufficient margin in your account to copy some of the orders executed in the strategy
  • Differences in the stop out levels, which might cause your account to be stopped out, while the strategy provider continues to trade

Best regards,

Panagiotis

Thank you for your answer. I know all the reasons you gave, but none of them have anything to do with my case, that at the same moment of opening a position, a different base price is visible to me and the supplier, a difference of 6 points. Please look at the screenshots showing the opening of positions with me and with the supplier. Same hour and completely different price. This is not how it should be …

Hi there,

It's explained in the first point. If you trade on a different price feed than your strategy provider, then you will get different entry and exit prices as well.

Best regards,


@PanagiotisCharalampous

PanagiotisCharalampous
11 May 2024, 07:28

Hi there,

The tool is only available on cTrader Web at the moment.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
11 May 2024, 07:26

Hi there,

Unfortunately this information is not available in FIX API. You can consider Open API instead.

Best regards,

Panagioti


@PanagiotisCharalampous

PanagiotisCharalampous
11 May 2024, 07:24

Hi there,

Thanks for posting in the forum. Please let us know when we can help you.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
11 May 2024, 07:18

RE: RE: RE: RE: Massive problems with new update. Objects freezing when you try to move by every tick in Live trading

Jaffa said: 

PanagiotisCharalampous said: 

Jaffa said: 

Jaffa said: 

https://c.gmx.net/@329626503937525196/OXeOGb5dS1-zqDWuEu6Ntg

please try again. i´ve uploaded the file in mov and mp4. 

is there a solution to the problem? What can you do to make ctrader usable for trading again?

Hi there,

Unfortunately we still cannot access the video.

Best regards,

Panagiotis

that is quickly explained. When dragging objects, the process always stops at every tick. In addition, the objects do not move with the chart progression, but remain in the center of the image while the chart moves.

Unfortunately it is hard to understand the problem if we don't see it


@PanagiotisCharalampous

PanagiotisCharalampous
11 May 2024, 07:05

Hi there,

Can you make your question more specific and explain to us how we can help you?

Best regards,

Panagiotis 


@PanagiotisCharalampous