PanagiotisCharalampous
02 Jun 2024, 11:43

Hi there,

You should contact your broker regarding this matter.

Best regards, 

Panagiotis

PanagiotisCharalampous
02 Jun 2024, 11:38

Hi there,

cTrader does not send such information to the server.

Best regards,

Panagiotis

PanagiotisCharalampous
02 Jun 2024, 11:27

Hi there,

No there is no such option at the moment.

Best regards,

Panagiotis

PanagiotisCharalampous
02 Jun 2024, 11:25

Hi there,

You cannot login into a widget by design.

Best regards,

Panagiotis

PanagiotisCharalampous
02 Jun 2024, 11:22

Hi there,

It would be more helpful if you could share with us cBot code and steps to reproduce the problem.

Best regards,

Panagiotis

PanagiotisCharalampous
02 Jun 2024, 11:20

Hi there,

Can you share a screenshot showing that the button is missing?

Best regards,

Panagiotis

PanagiotisCharalampous
02 Jun 2024, 11:16

Hi there,

This feature is only available on cross broker cTrader at the moment. Broker applications have not been updated yet.

Best regards,

Panagiotis

PanagiotisCharalampous
31 May 2024, 12:00

Hi there, 

Yes it has been removed permanently.

Best regards,

Panagiotis

PanagiotisCharalampous
31 May 2024, 11:59

Hi there,

No there is no such feature on the mobile application.

Best regards,

Panagiotis

PanagiotisCharalampous
31 May 2024, 11:56

Hi all,

Internet access is not allowed in cloud execution. You can find information about the mobile cloud execution in the link below

https://help.ctrader.com/ctrader-algo/mobile-algo/

Best regards,

Panagiotis

PanagiotisCharalampous
31 May 2024, 11:54

RE: How’s your experience with the cTrader Platform?

iworkwithbuilderall said: 

my ctrader web is showing blank. whats going on?

i can't trade since morning

Hi there,

This issue should have been resolved now. Please clear your cache (Ctrl+Shift+R for Windows, Shift+R for Mac) and try again.

Best regards,

Panagiotis

PanagiotisCharalampous
31 May 2024, 11:53

Hi all,

This issue should have been resolved now. Please clear your cache (Ctrl+Shift+R for Windows, Shift+R for Mac) and try again.

Best regards,

Panagiotis

PanagiotisCharalampous
31 May 2024, 08:12

Hi there,

Please provide exact steps on how to reproduce this behavior.

Best regards,

Panagiotis

PanagiotisCharalampous
31 May 2024, 08:11

Hi there,

Can you please share a video demonstrating this behavior?

Best regards,

Panagiotis

PanagiotisCharalampous
31 May 2024, 08:08

RE: RE: Trouble error when get average Pips of Positions Label where starts with some Prefix

MongolTrader said: 

PanagiotisCharalampous said: 

Hi there,

This is probably thrown because your Label is null. Always check if Label is not null before you use it.

Best regards,

Panagiotis

My bot always open position with label and also i see there positions with label. Also you can check above code section this code is check whether this position not null.

Then please share the complete cBot code and provide instructions how to reproduce the problem

PanagiotisCharalampous
31 May 2024, 05:52

Hi there,

This is probably thrown because your Label is null. Always check if Label is not null before you use it.

Best regards,

Panagiotis

PanagiotisCharalampous
31 May 2024, 05:50

Hi there,

This will be added back in a future update.

Best regards,

Panagiotis

PanagiotisCharalampous
31 May 2024, 05:48

Hi there,

No there is no such option.

Best regards,

Panagiotis

PanagiotisCharalampous
31 May 2024, 05:46

Hi there,

You need to contact your broker regarding this.

Best regards,

Panagiotis

PanagiotisCharalampous
31 May 2024, 05:45

Hi there,

I do not understand the problem. Can you please explain with more details?

Best regards,

Panagiotis