PanagiotisCharalampous
28 Aug 2019, 09:18

Hi Liam,

Thanks for posting in our forum. We do not have such plans and we have explained the reason here.

Best Regards,

Panagiotis

PanagiotisCharalampous
28 Aug 2019, 09:11

Hi cuan,

Why not use cBots for all these functions?

Best Regards,

Panagiotis

PanagiotisCharalampous
28 Aug 2019, 09:10

Hi scalper1,

This happens because cTrader Copy has been released less that a year before.

Best Regards,

Panagiotis

PanagiotisCharalampous
27 Aug 2019, 15:58

Hi robescumar,

Unfortunately we cannot help you through this channel. We do not have access to ICMarkets backend system. If they cannot help you, they should be contacting our support department directly.

Best Regards,

Panagiotis

PanagiotisCharalampous
27 Aug 2019, 15:23

Hi robescumar,

Thanks for contacting Spotware. The trading accounts belong to ICMarkets and only ICMarkets can check what happened with your accounts.

Best Regards,

Panagiotis

PanagiotisCharalampous
27 Aug 2019, 14:41

Hi FireMyst,

Fair question though -- is it good behaviour for cTrader to ignore a SL when it falls within a spread and not even give a warning or something? Otherwise, unless there's specific checks for a stoploss after placing an order with a stoploss, the bots would never know.

If we close the position automatically then this means a certain loss for the trader for something that is obviously not intended. Setting the SL inside the spread is an obvious mistake, why would somebody do that? Better not open the position in the first place. Moreover, in certain cases it can lead to a loop of opening and closing positions in loss, risking blowing up an account. Therefore we ignore the SL and we let the trader choose how to fix this problem e.g. manually place a SL or detect this in the code and place it in a valid region. The improvements we will introduce in the future is that we should notify in a more explicit way the cBot that the SL has not been placed so that the cBot can take the appropriate action.

Best Regards,

Panagiotis 

PanagiotisCharalampous
27 Aug 2019, 10:18

Hi scalper1,

Yes you can remove a strategy and add it again.

Best Regards,

Panagiotis

PanagiotisCharalampous
27 Aug 2019, 10:16

Hi FireMyst,

Here you are wrong

 a SL for a buy order is measured from below the BID; a SL for a sell order is measured from above the Ask

SL is measured from the entry price, else it would not be accurate. So it is the opposite of what you have describled.

srubtsov is right. When the stop loss falls within the spread, cTrader ignores it. This has been discussed several times together with the reasons this happens.

Best regards, 

Panagiotis

PanagiotisCharalampous
27 Aug 2019, 10:09

Hi Mohammad,

Thanks for posting in our forum. It will need some effort to implement this. If you are interested in paying a small amount to have this functionality coded, you can consider contacting a Consultant to help you.

Best Regards,

Panagiotis

PanagiotisCharalampous
27 Aug 2019, 10:06

Hi SAHA Georges,

We will provide more management options in upcoming releases.

Best Regards,

Panagiotis

PanagiotisCharalampous
27 Aug 2019, 10:04

Hi francescoxio,

This is just a suggestion from Trading Central. You can read more here.

Best Regards,

Panagiotis

PanagiotisCharalampous
27 Aug 2019, 10:02

Hi Alex,

No there is no such feature. 

Best Regards,

Panagiotis

PanagiotisCharalampous
27 Aug 2019, 09:59

Hi scalper1.

You cannot change your strategy name. You need delete it and create a new one.

Best Regards,

Panagiotis

PanagiotisCharalampous
27 Aug 2019, 09:55

Hi Matt,

If you change the trigger side e.g. set Ask for Buy, stop loss will be triggered by the Ask price but the deal will be executed on the Bid price, since it is a Sell deal. So the answer is yes, you will probably lose more than you expect.

Best regards,

Panagiotis

PanagiotisCharalampous
27 Aug 2019, 09:51

Hi calgodemo,

You can try clearing your backtesting cache. Go to C:\Users\User\AppData\Roaming\Broker cTrader\BacktestingCache and delete the contents.

Best Regards,

Panagiotis

PanagiotisCharalampous
27 Aug 2019, 09:46

Hi wojcigakrystian,

Thanks for posting in our forum. cBots and Indicators are essentially .Net projects therefore it is possible to connect to a database.

Best Regards,

Panagiotis

PanagiotisCharalampous
26 Aug 2019, 15:10

Hi Xavier,

What is the "IsHitTestVisible" property for? can we get an example?

That is a WPF property, you camnread more here and here. 

My second question might be a request also, it seems we can't modify the grid lines inside a Grid, it would be nice to change the style, width, and color, I can use BorderPanel to circumvent this issue for the moment.

I will forward this suggestion to the product team

Best Regards,

Panagiotis 

PanagiotisCharalampous
26 Aug 2019, 12:49

Hi office3131,

The issue is in optimization and it happens when you are using data from another timeframe.

Best Regards,

Panagiotis

PanagiotisCharalampous
26 Aug 2019, 12:00

Hi ctid1160736,

If you are inquiring about subaccount information, then this information is not available at the moment.

Best Regards,

Panagiotis

PanagiotisCharalampous
26 Aug 2019, 11:52 ( Updated at: 21 Dec 2023, 09:21 )

Hi darcome,

I am not sure what do you mean but this is what I am referring to

Best Regards,

Panagiotis