PanagiotisCharalampous
09 Jun 2020, 09:46

Hi there,

Do you still have this issue? It seems fine to me at the moment.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
09 Jun 2020, 09:43

Hi uri.fung,

Check this thread in case it is helpful.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
09 Jun 2020, 09:39

Hi BenjaminR,

1. Every 10 seconds.

2. Yes, you can request for more than one symbols in one message. You can specify the number of symbols requested in tag 146 and send an equal number of tag 55 entries with the symbols you wish to receive.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
09 Jun 2020, 09:30

Hi Yuval,

In this case you will need to find a way to communicate to the rest of the indicators that bar loading is in progress e.g. through a variable stored in a file. and do not execute the calculate method when this is the case. This will save you processing time.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
09 Jun 2020, 09:25

Hi Mario,

Yes it is a known issue and will be resolved before the release of 3.8 to brokers.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
09 Jun 2020, 09:22

Hi Sameh,

Can you post a cBot that reproduces these crashes so that we can check?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
09 Jun 2020, 09:21

Hi tradinginsider,

This is in progress and will become available in one of the upcoming releases of cTrader Mobile apps.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
09 Jun 2020, 09:19

Hi Mario,

See below an example for buy orders

var lastBuy = History.Where(x => x.TradeType == TradeType.Buy && x.SymbolName == Symbol.Name).Last();

Best Regards,

Panagiotis 

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PanagiotisCharalampous
09 Jun 2020, 09:08

Hi duncanhundley,

Unfortunately advanced protection is not available for pending orders.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
05 Jun 2020, 08:25

Hi Martin,

No there is no such option in cMirror or cTrader Copy. Risk is managed by the strategy provider.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
05 Jun 2020, 08:23

Hi algraham1993,

Unfortunately there is no such option at the moment.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
05 Jun 2020, 08:20

Hi Eliezer,

We cannot see the images however the two platforms use different data feeds so differences are expected. There is no "correct" feed in the OTC world, differences are expected between brokers.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
05 Jun 2020, 08:16

Hi Mario,

See below an example

var lastBuy = History.Where(x => x.TradeType == TradeType.Buy).Last();

Best Regards,

Panagiotis 

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PanagiotisCharalampous
05 Jun 2020, 08:13

Hi trixum,

Please note that this is just a community of users and not an official support channel. We do not provide official support to traders as they are not our direct clients therefore there is no escalation process. If you want to submit an official complaint, you need to talk to your broker with whom you have a direct relationship.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
05 Jun 2020, 08:09

Hi trixum,

The EULA says that fees are charged when the sub account stops copying the strategy. There is no distinction between who initiated the stop. Also your account is protected by a high watermark. Therefore there is no way for performance fees to be double charged. The fee collection period is just an arbitrary setting and what you describe can happen no matter when the fees are collected. They can be collected at thirty days and then the strategy to run into a loss. At last, it is your own decision to start following the strategy provider again. if you are not happy from the fact that a strategy provided has stopped the strategy and collected fees for profits generated up to that point, nobody forces you to follow him again.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
04 Jun 2020, 10:05

Hi rbpmforex,

Can you confirm you tried these clean installation instructions and that you carried out all steps from clean installation procedure including deleting %USERPROFILE%\AppData\Local\Apps\2.0 folder?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
04 Jun 2020, 08:57

Hi marco,

The lines will be added in a future update of the application.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
04 Jun 2020, 08:52

Hi hsdai,

Performance fees are paid one month after the copier starts copying your strategy.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
04 Jun 2020, 08:51

Hi eofe,

Backtesting is a sequential single threaded process so it doesn't really benefit from multicore processors. Hence there is no simple way to increase your CPU utilization.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
04 Jun 2020, 08:48

Hi Yuval,

When more history is loaded on the chart then all indicators are refreshed. So I don't think the order of loading will affect anything.

Best Regards,

Panagiotis 

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