PanagiotisCharalampous
03 Aug 2020, 10:09 ( Updated at: 21 Dec 2023, 09:22 )

Hi Bjorn,

Also note that this line of code is meaningless so I had to comment it out

After that, the cBot places trades.

Panagiotis 

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PanagiotisCharalampous
03 Aug 2020, 09:57

Hi ctid2151927,

 The copier didn't restart copy. Will the system charge 30% to the profit make before or not? 

 No. The fee will only be charged when the follower restarts following the strategy.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
03 Aug 2020, 09:52

Hi tomashfield0,

The issue can be resolved by your broker by changing some settings in their backend systems. We have informed them what needs to be done. If this has not been resolved yet, please contact them derectly.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
03 Aug 2020, 09:48

Hi Bjorn,

Try moving the print function before the if statement

            Print(S2.SIGNAL, "    ", S2.B);
            if (S2.SIGNAL == 1)
            {            
                ExecuteMarketOrder(TradeType.Buy, Symbol.Name, Volume, "buy1", 14, 80);
            }

Indicators implement a lazy loading logic, so the Calculate() function will be called only when an Output property is accessed, S2.B in this case.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
03 Aug 2020, 09:29 ( Updated at: 21 Dec 2023, 09:22 )

Hi KoKoy,

1) Copying capital displays only capital from live accounts.

2) Just press the Stop Providing Strategy button.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
03 Aug 2020, 09:26

Hi kostya.bartchenkov,

The request requires UNIX timestamps as input which are measured in milliseconds. You need to change your code accordingly.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
03 Aug 2020, 09:01

Hi nev.ped,

It is the broker's decision to offer the service or not. You need to contact Pepperstone regarding this.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
03 Aug 2020, 08:59

Hi Yuval,

Check Account.BrokerName.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
03 Aug 2020, 08:55

Hi Francis,

We have explained what happened in this thread.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
03 Aug 2020, 08:48

Dear all,

ctrader.com is just a user community and the scope is to provide technical answers regarding cTrader platform. Based on this, I have explained to you how the system is designed to work and how we will change it in the future to accommodate your feedback. Having said that, we do not offer direct support to traders and cTrader community is by no means a customer support channel, as we do not have a direct business relationship with traders neither do we have a direct access to your accounts. Traders are clients of their brokers, therefore for complaints and compensation requests, you should contact your brokers directly. 

Best Regards,

Panagiotis 

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PanagiotisCharalampous
03 Aug 2020, 08:29

Hi tgjobscv,

There is no broker list. You need to contact your brokers and ask them regarding this feature.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
03 Aug 2020, 08:25

Hi alexnikon,

To give you an advice, you need to provide more information. It would be better to create a new thread, post your code and explain your issue in detail.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
03 Aug 2020, 08:24

Hi keyyuki,

These fields are not available in ProtoOADeal.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
03 Aug 2020, 08:18

Hi there,

This is an English speaking forum. Please write your questions in English so that we can help you.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
31 Jul 2020, 16:53

Hi Eliezer,

You did not provide steps to reproduce the problem

Best Regards,

Panagiotis 

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PanagiotisCharalampous
31 Jul 2020, 16:09

Hi Eliezer,

To help you with this, you need to provide the complete cBot code as well as steps to reproduce the problem.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
31 Jul 2020, 15:34

Hi kobit,

Performance fees are charged based on the High Water mark principle.The High-Water Mark is the amount of funds on a Copy Trading Account with which the Performance Fee was previously paid. It makes sense that if the Performance Fee of the Strategy equals zero (0), then the amount paid to the Strategy Provider will equal zero, and thus, the High-Water Mark value will equal zero as well. 

If the Performance Fee is greater than 0, then it will be paid from the Net profit of the Strategy Follower at the rate of the percentage specified by the Strategy Provider. Therefore, if the Performance Fee is greater than 0, then when a Follower is removing funds from the Copy Trading Account, the Copy system will charge the Performance Fee, taking into account the previous High-Water Mark value. Thus, all the Copy Trading profit will be taken into account when charging the Performance Fee. 

The reverse situation, in turn, is fair as well. If the Strategy’s Performance Fee equals zero (0), and the Follower has incurred a loss during the copying process, then, regardless of the moment of the Performance Fee change, the Strategy Provider will receive the Performance Fee only when the Follower gets the profit that covers the initial loss.

This is a well-known disadvantage of the current approach of calculating the Performance Fee with the High-Water Mark. That’s why we are going to change the calculation of the High-Water Mark value, although its original meaning as the amount with which the Performance Fee is paid will be slightly distorted.

According to the new approach, the High-Water Mark will be updated when the Copying is stopped or the funds are removed by a Follower, or at the end of each month of copying, regardless of the actual payment of the Performance Fee. The new cTrader Copy version with this update, as well as the number of other useful features, will be available in production in the near future.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
31 Jul 2020, 14:42

Hi onyiaegwu.nduka,

Go to Settings > Email and make sure your settings are correct.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
31 Jul 2020, 13:36

Hi onyiaegwu.nduka,

Which indicator? Can you post the code?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
31 Jul 2020, 12:33

Hi jitenlodhia,

Who is your broker?

Best Regards,

Panagiotis 

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