PanagiotisCharalampous
30 Oct 2020, 11:57

Hi testpossessed,

Please provide us with a complete indicator code to reproduce the issue.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
29 Oct 2020, 14:25

Hi m.francomano,

It seems that your settings have been also saved in your workspace on the cloud. We removed them from the cloud. Please delete the contents of the folder again and then restart cTrader.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
29 Oct 2020, 10:10

Hi mstf.dgn199940,

To investigate this further, our QA team needs to inspect your computer. If you are available for a TeamViewer session, please contact me at community@spotware.com or on Telegram to arrange this. 

Best Regards,

Panagiotis 

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PanagiotisCharalampous
29 Oct 2020, 08:27

Hi victorabundis2014,

cTrader Copy and cMirror are not available on the mobile applications at the moment. Also we will shut down cMirror service soon.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
29 Oct 2020, 08:24

Hi jayteasuk,

You need to provide more information. Can you please describe the exact steps you follow? How did you implement OAuth? which parts of the code did you modify? Which part of the code returns the example account number?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
27 Oct 2020, 16:53

Hi SArt,

You can develop a custom indicator and include whatever you wish.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
27 Oct 2020, 16:52

Hi mstf.dgn199940,

You did not answer question 1. We need this information.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
27 Oct 2020, 09:29

Hi mstf.dgn199940,

1) Can you please provide us with the exact address if your Documents folder e.g. C:\Users\<user_name>\Documents\

2) Can you tell us if a C:\Users\<his_user_name>\Documents\cAlgo folder exists and if there are any contents there? Please provide a screenshot if possible.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
27 Oct 2020, 07:50

Hi Daletrade,

It is not possible to export your orders with TP/SL at the moment from cTrader. You can only export your trading history and all the executed deals.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
27 Oct 2020, 07:47

Hi duketv,

You are calling OpenPosition() using two arguments e.g.

OpenPosition(TradeType.Buy, stopLossPips);

but you should be using only one e.g.

OpenPosition(TradeType.Buy);

Best Regards,

Panagiotis 

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PanagiotisCharalampous
27 Oct 2020, 07:44

Hi YouFX,

Indicators do not print in the cBot log at the moment but we plan to add this possibility in a future update.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
26 Oct 2020, 16:29

Hi mstf.dgn199940,

Please provide us with the following information as well

1) Confirm that the issue persists after restarting cTrader.

2) Which broker's cTrader you are using

3) Where do you download cTrader from?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
26 Oct 2020, 15:44

Hi mr.martinnovak,

You should address these questions to your broker.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
26 Oct 2020, 15:28

Hi mr.martinnovak,

No we cannot restore deleted accounts, I am sorry. Regarding the funds, please talk to your broker.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
26 Oct 2020, 15:25

Hi m.mohammadreza.m.s,

I cannot write the code for you but I can provide you with an example. See below

  Chart.DrawRectangle("fast", Bars.Count - 3, maxfast, Bars.Count - 1, minfast, Color.Red);

Best Regards,

Panagiotis 

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PanagiotisCharalampous
26 Oct 2020, 15:19

Hi YouFX,

You will need to write this code yourself.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
26 Oct 2020, 15:11

Hi m.mohammadreza.m.s,

What do you need exactly? An example of how to draw a rectangle or somebody to write the complete code for you?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
26 Oct 2020, 15:01

Hi YouFX,

I know that. My code is adjusted to your code. To detect the indices of the high and low you will need to implement the relevant functionality..

Best Regards,

Panagiotis 

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PanagiotisCharalampous
26 Oct 2020, 14:16

Hi JeanPaul,

Do I need to do this function to get the masterIndex as well as the slaveIndex?

You need to do this for every TimeSeries coming from a different timeframe

 What is the difference between GetIndexByTime and GetIndexByExactTime, what should I use if I rely on 0 UTC on everything?

GetIndexByExactTime will return -1 if there is no exact time match. GetIndexByTime will return the closest index.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
26 Oct 2020, 11:21

Hi mr.martinnovak,

1) To delete your accounts you need to contact your broker

2) Regarding the error message, try with a shorter description

Best Regards,

Panagiotis 

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